Scottish Public Services Ombudsman

An ombudsman, also called SPSO

From July 2020 the Scottish Public Services Ombudsman also holds the role of the Independent National Whistleblowing Officer (INWO).

You should not use our service to contact this body with any customer service enquiries - find out why.

57 requests
Dear Ms Airley Your request for information I refer to your email of 17 March 2021. In your correspondence you ask:  1. Whether the matter of Dum...
SPSO Regulator
Response by Scottish Public Services Ombudsman to Martin James Keatings on .

Successful.

Dear Mr Keatings, Please find attached a letter from Niki Maclean, Director, in response to your request for review. Your Sincerely Ruth Yates...
Dear Ms Thomson Thank you for emailing the SPSO we are sorry to hear about your concerns. Glasgow City Council has a two stage complaints procedure w...
Complaints against royal mail
Response by Scottish Public Services Ombudsman to chris on .

Information not held.

Dear Mr Milne I refer to your email of 31 October 2020.  In your correspondence you ask, for the period 2018 to 2020, for information on (1) the num...
Dear Professor Paechter Please find attached Niki Maclean's response of today's date to your request for review and further information. Yours sin...
Dear Ms Murray Please find attached the response to your request for review. Yours sincerely Helen Littlemore Corporate Information Governance O...
Dear Mr Stalker   Please find attached Mr Stevenson’s response to your request for review.   Kind regards   Elena Carrara | Team Assistant...
Human Rights Act Article 3 and Discrimination
Response by Scottish Public Services Ombudsman to COLIN WHITE on .

Partially successful.

Dear Mr White Please find attached my response of today's date. Yours sincerely Helen Littlemore Corporate Information Governance Officer Scotti...
Dear Oysterman,   As previously explained, the Freedom of Information (Scotland) Act 2002 requires that the request must state the name of the req...
This is an automated receipt from SPSO to let you know that we have received your email. Please do not reply to this.   If you have emailed a new...
Dear Mr Keatings I refer to your email of 12 February 2019.  In your correspondence you ask “For each of the previous 5 years, please provide statis...
This is an automated receipt from SPSO to let you know that we have received your email. Please do not reply to this.   If you have emailed a new co...
Dear Mr Files Please find attached my letter of today's date, with enclosure. Yours sincerely Helen Littlemore Corporate Information Governance...
Dear Ms Cameron   Please find attached Niki Maclean’s letter of today’s date.   Yours sincerely   Helen Littlemore Corporate Information...
The SPSO declines to deal with this request lawfully, just as it failed to deal with the original complaint lawfully. The complaint concerned the failu...
Dear Professor Paechter   Your request for review   I refer to your email of 11 September 2017.  In your correspondence you ask for a review o...
Dear Professor Paechter   I refer to your email of 29 April 2017. In your correspondence you ask for ‘Information about Bodies Refusing to Impleme...
This is an automated receipt from SPSO to let you know that we have received your email. Please do not reply to this.   If you have emailed a new...
Dear Mr Plant   Please find attached my letter of today’s date.   Yours sincerely   Helen Littlemore Corporate Information Governance Off...
Dear Ms Gardiner Please find attached Ms Maclean's response of today's date. Yours sincerely Helen Littlemore Corporate Information Governance O...
Email address
Response by Scottish Public Services Ombudsman to DNA on .

Awaiting classification.

Good morning, Thank you for contacting the SPSO. We note in the subject line of your email that you mention Freedom of Information Request. If you wo...
Dear J Roberts Please find attached response to your information request. Yours sincerely Ellie Robertson Corporate Information Governance Offic...
Dear Mr Thompson Please find attached acknowledgement of your request for a review of our decision dated 13 May 2015. Yours sincerely Ellie Robe...
Sickness absence
Response by Scottish Public Services Ombudsman to J Roberts on .

Successful.

Dear J Roberts Please find attached my letter of today's date, with enclosure. Yours sincerely Helen Littlemore Data Protection and Freedom of I...
Caseload
Response by Scottish Public Services Ombudsman to J Roberts on .

Awaiting classification.

Dear J Roberts Please find attached my letter of today's date, with enclosure. Yours sincerely Helen Littlemore Corporate Information Governance...

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