Sovereign South+West

A housing association

Sovereign South+West (SSW), previously known as Sovereign Housing Association, was set up in 1989 after taking the transfer of 7,109 properties from the then Newbury District Council. They own and manage more than 14,000 homes in the south and south west of England, and are part of the Sovereign Housing Group

Housing Associations are not subject to the Freedom of Information Act. They are subject to the Environmental Information Regulations.

According to the factsheet provided by the Tenants Services Authority, "Most try to be as open as possible and will provide you with information when they are able. The Housing Corporation requires housing associations to be accessible, accountable and transparent to residents and other stakeholders. The National Housing Federation Code of Governance states that associations should operate in an open and accountable manner by generally making information about their work available to their residents, local communities and other stakeholders." (source)

23 requests
Submission Documents
Follow up sent to Sovereign South+West by Sarah on .

Long overdue.

Can you please provide an update on our FOI request? By law, the authority should normally have responded promptly and by 19 April 2021. Yours f...
Information about your dealings with Stonewall [Extraneous material removed]
Internal review request sent to Sovereign South+West by U. Winfield on .

Awaiting internal review.

You have not even acknowledged my FoI request of 8th February You have a lot of ex-council houses. So I am now asking for an internal review and ma...
Good Afternoon Toby,  Thank you for your email. I have spoken to my team leader regarding this, they have informed me that you would need to contact...
Request for information on provision of services
Request sent to Sovereign South+West by A.G Emmanuel on .

Long overdue.

I’d like to request some information in regards to the following services.   Listed Services: a) Laundry equipment supply, maintenance and instal...
Mobile and Telephony contracts
Request sent to Sovereign South+West by Terry Shepherd on .

Long overdue.

Under the Freedom of Information Act, could you please kindly answer the questions below. Telephony System 1. What is your current telephony syst...
Recruitment Agency Spend
Request sent to Sovereign South+West by Terry Tibbs on .

Long overdue.

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below. The details we re...
In my request below, when I mention ‘construction consultancy services’ I am referring to Architectural Services, Civil and Structural Engineering,...
ERP Systems
Request sent to Sovereign South+West by Michael Rohan on .

Long overdue.

o What Applications are you running for: o Finance? o HR? o Payroll? o Project? o What versions of the above Applications are you running? o...
housing department of Wrexham
Response by Sovereign South+West to mr Jones on .

Information not held.

Good morning,   Thank you for your email.   Unfortunately we are not aware of why some properties are not being let. This is something you wil...
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below. Fire Safety (Ins...
OT Assessment Waiting List Numbers - HA
Request sent to Sovereign South+West by Nikki Thompson on .

Long overdue.

Please provide the following information in email format: 1. Number of residents currently awaiting an OT assessment 2. How many OT assessments h...
Sovereign Materials Supply Contract
Follow up sent to Sovereign South+West by Pete Moss on .

Long overdue.

I sent through a freedom of information request on 20th December 2018 and am yet to receive a response. Please advise Yours faithfully, Pete M...
Use of automatic calling system
Request sent to Sovereign South+West by Mr Brown on .

Long overdue.

I understand that some Housing Associations use automatic calling systems to contact tenants for various reasons including those who may be in arrea...
Internal IT Structure
Request sent to Sovereign South+West by Jordan Duller on .

Long overdue.

Please can you provide the following: 1. Internal IT Department Structure Chart 2. Head of IT contact details 3. List of current interim vacanci...
Empty/Tired Housing
Request sent to Sovereign South+West by Wayne Torrie on .

Long overdue.

I am writing to ask about empty or tired housing in the area that you manage. Im enquiring as I'm looking to buy a property and then may look at latt...
Evictions in christchurch dorset for bedroom tax
Response by Sovereign South+West to Ann Walker on .

Information not held.

Dear Ann   As per your request under the Freedom of Information Act regarding evictions in Christchurch from 2013 - 2016, here is our response:...
Maintenance Contractors
Response by Sovereign South+West to Matthew Williams on .

Awaiting classification.

Thank you for your email We aim to respond to your query within 48 hours during normal working hours, Monday to Friday.   Did you know… that y...
External Supplier Use
Response by Sovereign South+West to Becky Smith on .

Long overdue.

Thank you for your email We aim to respond to your query within 48 hours during normal working hours, Monday to Friday.   Did you know… that y...
Thank you for your email We aim to respond to your query within 48 hours during normal working hours, Monday to Friday.   Did you know… that y...
Information
Response by Sovereign South+West to Paul Evans on .

Successful.

Dear Mr Evans,   Thank you for your enquiry under the Freedom of Information Act,   Please find a response to your enquiry below:   This re...
Rent arrears policy
Response by Sovereign South+West to Robert Paul Jameson on .

Refused.

Dear Mr Jameson,   Thank you for your enquiry of 22^nd April regarding a Freedom of Information request, which has been passed to me, as manager of...
Maintenance and development costs for the Priory and Platt Court in Hungerford
Internal review request sent to Sovereign South+West by J A Giggins on .

Awaiting internal review.

I am in receipt of David W Ingram's response dated 10th August 2011, sent by post to my home address. I would be grateful if an electronic copy of...
Mis-fuelling of motor vehicles
Internal review request sent to Sovereign South+West by Nick Panchaud on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Sovereign South+West'...

Only requests made using WhatDoTheyKnow are shown. ?