Southern Water Services Limited

A water company, a regional water supplier and an organisation responsible for sewers, also called Southern Water

You only have a right in law to access information about the environment from this authority

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

85 requests
Make a request to this authority
Faversham Wastewater Treatment Works and recent offences
Response by Southern Water Services Limited to Graham Setterfield on .

Refused.

Dear Graham, Thank you for your request. In response, please see the attached letter. Kind regards, EIR Officer southernwater.co.uk Date 3rd A...
Customer Management and Associated Services
Response by Southern Water Services Limited to Mark Plumley on .

Refused.

Dear Mark, Thank you for your request. We can confirm that Southern Water is a private company and not subject to the Freedom of Information legisla...
SWS-KENT-S106-010268 Date: 06/09/2017
Response by Southern Water Services Limited to paul giles on .

Successful.

Dear Mr Giles, In response to your request, please see the attached letter alongside the accompanying documents. Kind Regards EIR Officer   southern...
Foul drainage in East Hoathly
Response by Southern Water Services Limited to Michael Hill on .

Successful.

Dear Mr Hill, Please accept my sincerely apologise in the length of time it has taken to respond to your email. Firstly, I would like to direct you t...
Lorry visits to Wastewater Treatment Works, Bull Lane, Aylesford, Kent
Response by Southern Water Services Limited to Justin Spain on .

Successful.

Hi Justin, In response to your request for information, please see the attached letter and spreadsheet. Kind regards, EIR Officer southernwater....
Surge testing water supply for disease, bacteria and pharmaceutical drugs
Response by Southern Water Services Limited to steve clarke on .

Awaiting classification.

Dear Steve, Thank you for your request. In response, please see the attached letter and supporting information. Kind regards, EIR Officer southe...
Status Update Concerning the Old Pumping Station on Mitchell Avenue in Ventnor
Response by Southern Water Services Limited to Richard Miller on .

Awaiting classification.

Dear Mr Miller, Thank you for your request. In response, please see the attached letter. Kind regards, EIR Officer southernwater.co.uk Date 22...
Sewaerage testing for covid 19
Response by Southern Water Services Limited to steve clarke on .

Refused.

Dear Steve, Thank you for your request. Please note, Southern Water is a private company and not subject to the Freedom of Information legislation ho...
Release of sewage into Faversham Creek
Response by Southern Water Services Limited to Anna Bales on .

Partially successful.

Dear Ms Bales, As per your environmental information request, please find the attached letter. If you have any further questions or queries, please d...
Chemicals used within the water
Response by Southern Water Services Limited to Sandra Robertson on .

Partially successful.

Dear Sandra, Thank you for your reply. We have checked ME8 Rainham and can confirm that there are multiple water supply zones within this area with s...
Water Quality Reports pertaining to the last two years (2020, 2019)
Response by Southern Water Services Limited to Ciaran Rowe on .

Partially successful.

Dear Ciaran, Thank you for your request. In this instance, we would like to seek a clarification as to the information you are looking for. Are you...
Capacity of Faversham Sewage Works
Response by Southern Water Services Limited to Leila Pain on .

Partially successful.

Dear Leila, Thank you for your request. Please see the enclosed letter in response. Kind Regards EIR Officer southernwater.co.uk Leila Pain Dat...
Records of Complaints/Incidents at St Nicholas at Wade, Kent
Response by Southern Water Services Limited to Sarah McManus on .

Successful.

  Your Ref:   3667598   Our Ref:   8000798924   Date:   10 May 2016   Contact:   Tel:  0330 3030 368   Fax: 01903 535060   Dear Councillor...
Presumed Donor and Inheritor
Response by Southern Water Services Limited to Georgios Christodoulou (Account suspended) on .

Refused.

Dear Georgios, Thank you for clarifying what you are looking to request. Please see the attached letter in response. Kind Regards EIR Officer sou...
Surface water drainage in High Street Billingshurst
Response by Southern Water Services Limited to adam bathurst on .

Long overdue.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Nitrogen and Phosphorus discharge concentration levels - Bybrook
Response by Southern Water Services Limited to Ben Lockwood on .

Partially successful.

Dear Ben, Thank you for your request for information which we have dealt with under the Environmental Information Regulations. As such, please see th...
Water Fluoride Sample Data
Response by Southern Water Services Limited to Blessing Nyakutsikwa on .

Successful.

Hi Blessing, Unfortunately there is no direct line you can get me on, however if you visit our website and search for EIR it should take you to this p...
Capacity at Horsmonden (Discharge, environmental concern)
Response by Southern Water Services Limited to David Windham on .

Successful.

Dear David, Thank you for your reply. Please see the attached letter in response. I hope this is of help. Kind Regards EIR Officer southernwater...
Land ownership property boundaries
Response by Southern Water Services Limited to kieran foster on .

Refused.

[FOI #578100 email] Date: 8001670009   Contact: 0330 303 1271         Dear Mr Foster   TThe he Environmental Information Regulations 200...
Historic sewer flooding
Response by Southern Water Services Limited to Duncan Nicholls on .

Successful.

Dear Mr Nicholls, Please see the attached letter and information in response to your EIR request. Kind Regards EIR Team Date 9th June 2020 Contact...
Effluent discharge from Faversham Sewage Works
Response by Southern Water Services Limited to Harold Goodwin on .

Partially successful.

Mr Goodwin Our Reference: 8000907230 [FOI #348208 email]   Date: 2 September  2016   Contact: 01273 663671   Dear Mr Goodwin   TThe he E...
List of Reservoirs (with site information - energy usage/emissions)
Response by Southern Water Services Limited to Viren on .

Successful.

Dear Mr Patel, As per your environmental information request, please find the attached letter. If you have any further questions or queries, please...
Special Trust Accounts
Response by Southern Water Services Limited to George Tsigarides on .

Partially successful.

Dear Mr Tsigarides, Thank you for your information request. We can confirm that Southern Water does hold information of the type you have requested a...
Bills
Response by Southern Water Services Limited to Gogos on .

Refused.

Dear Gogos, Your requested does not fit within the definition of environmental information at Reg.2. But if you contact our customer service team on...
Risk Assessment Rumfields Water Abstraction Thanet
Response by Southern Water Services Limited to Richard Card on .

Successful.

Dear Mr Card, Thank you for your environmental information request. We can confirm that Southern Water does hold information of the type you have req...

Only requests made using WhatDoTheyKnow are shown. ?