Southern Water Services Limited

A water company, also called Southern Water

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

You can only request information about the environment from this authority.

39 requests
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Please provide number of occasions a28 has been dug
Response by Southern Water Services Limited to C Palmer on .
Awaiting classification.
[1][FOI #408265 email] Our Ref:   8001205951   Date:   25 May 2017   Contact:   Tel: 01273 663406   Fax: 01903 691435       Dear Mr Palmer...
Streetworks Request
Response by Southern Water Services Limited to Alex on .
Awaiting response.
[email address]   Our ref : 8001205831   Date: 24 May 2017   Contact: 01273 663659   Dear Alex,   TThe he Environmental Information Regu...
We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
[FOI #402406 email] Ref: 8001179133 Date: 18 May 2017 Contact number: 01273 663596 Fax number: 01903 691435   Dear Ms Stopford   Request...
sewage installation at Rocklands Caravan Park
Response by Southern Water Services Limited to Bob Okines on .
Information not held.
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Land drainage system at Ecclesbourne Glen
Response by Southern Water Services Limited to Bob Okines on .
Information not held.
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Streetworks Request
Response by Southern Water Services Limited to Alex on .
Successful.
We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Streetworks Request
Response by Southern Water Services Limited to Alex on .
Delayed.
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Streetworks information
Response by Southern Water Services Limited to Alex on .
Information not held.
[1]Southern Water Logo   Hello Did you know our new online account service means that you can now: * view your bills and manage your payments...
[1][FOI #392561 email]  Our Ref:   8001135041   Date:   28 March 2017   Contact:   Tel: 01273 663406   Fax: 01903 691435       Dear Mr Chest...
Roadworks Dates Information
Response by Southern Water Services Limited to Sarah Jones on .
Successful.
[FOI #390996 email] Our Ref:   8001127820/1142558   Date:   21 March 2017   Contact:   Tel: 01273 663406   Fax: 01903 691435     Dear Ms Jones...
  Mr Brown Our Ref: [FOI #362645 email] 8000992965/8000994668/8000993604/8000993185 [email address]   Date:   19 December 2016   Contact:   Tel: 0127...
Streetworks Query
Response by Southern Water Services Limited to Sarah Jones on .
Successful.
Ms Sarah Jones Our Ref: 8001103400 Your Ref: 383771-fcd4d892 [FOI #383771 email]   Date:   6 March 2017   Contact: 01273 663465   Dear Ms Jo...
Dear Ms Millward,   RE: Rodent enquiry   I am writing following my email to you dated 13 January 2017, regarding the above matter. Unfortunate...
Unpleasant smell across Portsmouth
Response by Southern Water Services Limited to D64 on .
Partially successful.
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
List of Industrial Dischargers
Response by Southern Water Services Limited to Emma Thornton on .
Successful.
[FOI #364391 email] Our Ref:   8001007152   Date:   1 November 2016   Contact:   Tel:  01273 663432   Fax: 01903 535060     Dear Emma Thorn...
Effluent discharge from Faversham Sewage Works
Response by Southern Water Services Limited to Harold Goodwin on .
Awaiting classification.
Mr Goodwin Our Reference: 8000907230 [FOI #348208 email]   Date: 2 September  2016   Contact: 01273 663671   Dear Mr Goodwin   TThe he E...
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
  request-330173-71250ab4@whatdotheyknow Your Ref:   21383869   Our Ref:   8000845903   Date:   13 June 2016   Contact:   Tel:    01903 272467...
Customer Money held in Credit
Response by Southern Water Services Limited to David Robson on .
Partially successful.
        [FOI #342957 email] Your Ref:   21433793 Our Ref: 8000875455 Date: 11 July 2016 Contact: Tel:    0330 303 1271 Fax:   0203 047...
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
  Our Ref: [FOI #332189 email] 8000800596 Date:   13 May 2016 Tel: 0330 3030 368         Dear Mr Connell,   I am writing following my p...

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