Southern Water Services Limited

A water company, also called Southern Water

You only have a right in law to access information about the environment from this authority

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

53 requests
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Drainage
Response by Southern Water Services Limited to Jane Laming on .

Awaiting classification.

[FOI #542173 email]   Date: 19 February 2019   Contact: 0330 303 0368         Dear Ms Laming   TThe he Environmental Information Regula...
Firefighting foam toxic chemicals Manston aquifer
Response by Southern Water Services Limited to Richard Card on .

Delayed.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Lord of the Manor Abstraction Thanet
Response by Southern Water Services Limited to Richard Card on .

Successful.

Mr Card Our Ref: 8001524316 [FOI #510640 email] Date: 28 September 2018 Telephone: 01273 663727 Fax: 01903 691435   Dear Mr Card   TThe...
Water and drainage map
Response by Southern Water Services Limited to Richard Hannam on .

Long overdue.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Effluent Discharges from Faversham Sewage Works
Response by Southern Water Services Limited to Anna Bales on .

Successful.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Disposal of protected land & relevant enviromental consents
Response by Southern Water Services Limited to Shaun Morris on .

Information not held.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
EA required Flood Risk Assement
Response by Southern Water Services Limited to Shaun Morris on .

Successful.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Cess pit at Lane Top Nutbourne Common RH20 2HA
Response by Southern Water Services Limited to Susan Burroughs on .

Awaiting classification.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Chloramine in water supplied by Southern Water
Response by Southern Water Services Limited to A Browning on .

Successful.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Water abstraction methods, use of chemicals in process, depth of drilling, pressure
Response by Southern Water Services Limited to Emily Mott on .

Successful.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Freedom of information - sites and built structures
Response by Southern Water Services Limited to Deirdre Chapman on .

Awaiting classification.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
¨Drinking water treatment from PWNT¨
Response by Southern Water Services Limited to Pedro Sanz on .

Long overdue.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Rat infestation levels in your sewers and action being taken
Response by Southern Water Services Limited to Alex Evans on .

Awaiting classification.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Soakaway feasibility study for Rocklands Apartments
Response by Southern Water Services Limited to Bob Okines on .

Information not held.

[1]Southern Water Logo Now you can do so much more with your online account Hello We noticed that you’d recently contacted us so we wanted to tel...
Streetworks Request
Response by Southern Water Services Limited to Alex on .

Successful.

      [email address]   Our ref : 8001222491   Date: 19 June 2017   Contact: 01273 663659   Dear Alex,   TThe he Environmental Inf...
Streetworks Request
Response by Southern Water Services Limited to Alex on .

Long overdue.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Please provide number of occasions a28 has been dug
Response by Southern Water Services Limited to C Palmer on .

Awaiting classification.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
RE: Roadworks for London Road, St Leonards-on-sea
Response by Southern Water Services Limited to Michaela Leary on .

Successful.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Access to Environmental Information under the Environmental Information Regulations 2004(EIR) in relation to a CON29DW Form
Response by Southern Water Services Limited to Rebecca Stopford on .

Awaiting classification.

[FOI #402406 email] Ref: 8001179133 Date: 18 May 2017 Contact number: 01273 663596 Fax number: 01903 691435   Dear Ms Stopford   Request...
sewage installation at Rocklands Caravan Park
Response by Southern Water Services Limited to Bob Okines on .

Information not held.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Land drainage system at Ecclesbourne Glen
Response by Southern Water Services Limited to Bob Okines on .

Information not held.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Streetworks Request
Response by Southern Water Services Limited to Alex on .

Successful.

We really care about what our customers think about Southern Water’s service. We would appreciate you taking a few moments to answer a couple of qu...
Streetworks Request
Response by Southern Water Services Limited to Alex on .

Long overdue.

Dear Customer,   Thanks for your email. We’re on the case and will respond within 10 working days.   If you need to contact us, call 0330 303...
Streetworks information
Response by Southern Water Services Limited to Alex on .

Information not held.

[1]Southern Water Logo   Hello Did you know our new online account service means that you can now: * view your bills and manage your payments...
Wastewater flooding, surcharge of foul and surface water
Response by Southern Water Services Limited to Derrick Chester on .

Successful.

[1][FOI #392561 email]  Our Ref:   8001135041   Date:   28 March 2017   Contact:   Tel: 01273 663406   Fax: 01903 691435       Dear Mr Chest...

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