Govia Thameslink Railway Limited

A railway company, also called Southern Railway

You only have a right in law to access information about the environment from this authority

Southern Railway is not subject to FOI.

We have included Southern Railway on our site because we believe the company is subject to the Environmental Information Regulations (EIR).

Railway companies have a number of special powers including powers of detention. See also paragraph 52 to 56 of the ruling in Fish Legal v IC & Ors which considers the type of 'special powers;' that mean a body is subject to EIR.

23 requests
Harpenden 2018 train statistics
Response by Govia Thameslink Railway Limited to James Gardner on .

Long overdue.

Dear Sir/Madam, We appreciate you taking the time to contact us.  Please accept this acknowledgement as confirmation that we have received your qu...
Animals being hit by trains
Response by Govia Thameslink Railway Limited to William Skewis on .

Awaiting classification.

Dear Sir/Madam We appreciate you taking the time to contact us. Please accept this acknowledgement as confirmation that we have received your quer...
Dear Tom,  Many thanks for your e-mail and your interest in our services.  Unfortunately we are unable to provide you with the information requeste...
Dear Mr Cameron Thank you for taking the time to contact us with regards to requesting Southern Railways Performance between Redhill and London. I...
Dear Nadeem, Thank you for getting in contact with us regarding the procedure for dismissal. Unfortunately, we are unable to give out this informa...
First class fines
Response by Govia Thameslink Railway Limited to Riley Krause on .

Information not held.

Dear Riley,  Thank you for contacting us.  I appreciate that you would like for the statistics relating to fines which are issued as a result of p...
Health and safety at Stevenage station
Response by Govia Thameslink Railway Limited to Jack Summers on .

Information not held.

Dear Mr Summers Thanks for getting in touch further concerning your request for information. I'm sorry to learn that you are unhappy with our prev...
Dear Mr Smith As a private organisation we are not obliged to comply with freedom of information requests. These are only applicable for public bodie...
Customer Service Contact Centre
Response by Govia Thameslink Railway Limited to Laura Rhoney on .

Awaiting classification.

Dear Laura, Thank you for taking the time to get in touch. GTR is a private company and is not a 'government' department. Therefore, Freedom Of In...
London Midland Commuters 2012-2017
Response by Govia Thameslink Railway Limited to Ben Tyler on .

Information not held.

Dear Ben, Thank you for your email. I appreciate that you have requested Environmental Information Regulations for London Midland services between...
Dear Sir/Madam We appreciate you taking the time to contact us.  Please accept this acknowledgement as confirmation that we have received your que...
Drivers Diagrams
Response by Govia Thameslink Railway Limited to Max West on .

Refused.

Dear Max West Thank you for contacting us concerning Driver Diagrams. I understand that you'd like information regarding our scheduling system, st...
Accounts Payable information
Response by Govia Thameslink Railway Limited to John Clancy on .

Long overdue.

Dear John Clancy,   Thank you for getting in touch with us. As GTR are a private body, and not a government led company, Freedom of Information...
Dear Mr Edwards   Thank you for getting in touch with us regarding Denmark Hill station. I appreciate you taking the time to raise your concerns w...
Diragram for British Rail Class 313 units
Response by Govia Thameslink Railway Limited to Andrew Strydom on .

Information not held.

Dear Andrew, Thank you for contacting us regarding your request for diagrams of our Class 313 trains. i have been looking into this for you. Unfor...
Dear Sir/Madam We appreciate you taking the time to contact us. Our Customer Service team aim to respond in full to your enquiry within 10 working d...
Dear Sir/Madam We appreciate you taking the time to contact us. We aim to respond in full to your enquiry within 10 working days. Please be advise...
Use of Body Worn Video
Response by Govia Thameslink Railway Limited to Lucy Johnson on .

Successful.

Dear Ms Johnson,   Thank you for getting in touch. I was disappointed to hear you did not receive a response you your previous email and can app...
Dear Sir/Madam We appreciate you taking the time to contact us. Our Customer Service team aim to respond in full to your enquiry within 10 working d...
Request filed to DfT: https://www.whatdotheyknow.com/request/health_safety_assessment_of_seat_2 Kindest Regards, Dan
Contingency Timetable plan for Thameslink.
Response by Govia Thameslink Railway Limited to B.Edwards on .

Information not held.

Dear Mr Edwards Thank you for taking the time to contact us with regards to a contingency timetable. I can confirm that we do not have a contingen...
Dear Sir/Madam Thank you for your email. We appreciate you taking the time to contact us. We aim to respond in full to your enquiry within 20 work...
Trains
Response by Govia Thameslink Railway Limited to Jonathan Mantle on .

Information not held.

Dear Mr Mantle,    Thank you for taking an interest in our work. I do apologise, but we are unable to provide this information here at customer...

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