SE Trains Limited

A railway company, a Government owned rail operator of "last resort" and a limited company, also called Southeastern

132 requests
Make a Freedom of Information request to this authority
Train crew diagrams
Response by SE Trains Limited to J V on .

Awaiting response.

Dear Jason, Thank you for your request. We have made this information available on our website https://www.southeasternrailway.co.uk/freedom-of-infor...
Hop on Board podcast cost and impact
Response by SE Trains Limited to Fred L on .

Partially successful.

Dear Mr Lynam,   Please find our response to your Freedom of Information Act (the Act) request. This has been handled under the terms of the Act a...
Introduction of new timetable - delays before and after
Response by SE Trains Limited to Jeremy Kent on .

Successful.

Dear Jeremy,   Please find our response to your request for information about delays before and after the new timetable.   This has been handl...
Hop on Board podcast
Request sent to SE Trains Limited by Fred L on .

Awaiting response.

I understand that you are unable to provide the cost the the 'Hop on Board' podcast project cost as this would provide an economic advantage to third-p...
Hop on Board podcast
Response by SE Trains Limited to Fred L on .

Refused.

Dear Mr Lynam, We re-iterate our previous response. It is our belief that a competent agent would be able to estimate production costs and by doing so...
Delay Repay Information
Response by SE Trains Limited to Toby Green on .

Partially successful.

Dear Toby Green,   Please find our response to your FOIA request. This has been handling under the provisions of the Act and I can confirm that we...
Thanet Parkway railway station.
Response by SE Trains Limited to Barry Wells on .

Awaiting classification.

Dear Barry, Thank you for your request. We do not hold the information requested, as Network Rail are the station owner and project manager. They and...
Designs
Response by SE Trains Limited to J. Hitchcock on .

Successful.

Dear J Hitchcock,   Please find our response to your FOIA request. This has been handled under the provisions of the Act and I can confirm that we...
Onboard Announcement Missing files
Response by SE Trains Limited to Wiktor Hasiec on .

Successful.

Hello Wiktor, Subject to the time and cost exemption, which applies to some classes of unit we operate, we have already disclosed our full set of audi...
Frequency of ticket barrier operation / barriers being ‘open’ in Chatham
Response by SE Trains Limited to R. Fraser on .

Successful.

Dear Rebecca, Please find our response to your request for information. This has been handled under the provisions of the FOIA and I can confirm we ho...
Director's bonuses
Response by SE Trains Limited to Robert Paterson on .

Successful.

Dear Robert,   Please find below our response to your FOIA request for detail of "if any bonuses have been awarded to your directors over the last...
Number of employees with a salary £70,000 or more in £5,000 bands
Response by SE Trains Limited to David Williams on .

Successful.

Dear Mr Williams,   Please find our response to your FOIA request. This has been handled under the provisions of the FOIA and I can confirm that w...
Social Media Management
Response by SE Trains Limited to Ellie Jones on .

Successful.

Dear Ellie, Please find our response to your request for information about social media management. You requested: 1. Who is your social media manag...
Statistics of how many tickets have been sold at each of your ticket offices over the past year.
Response by SE Trains Limited to Nicholas Carter on .

Successful.

Dear Nicholas, Please find below our response to your questions. We re-checked the data extract query. Any Envoy machines sales (mobile TIS) for mach...
First Class tickets from Hastings to St Leonards Warrior Square and from St Leonards Warrior Square to Hastings that were recently withdrawn from sale.
Response by SE Trains Limited to Daniel Palmer on .

Successful.

Dear Daniel,   Please find our response to your FOIA request. This has been handled under the provisions of the FOIA and I can confirm that we hold...
CIS systems that are used onboard your trains.
Response by SE Trains Limited to Keith Andrews on .

Successful.

Dear Keith,   Please find our response to your FOIA request. This has been handled under the FOIA and I confirm we hold relevant information which...
Worldline automated announcements system.
Response by SE Trains Limited to Gordon Clarke on .

Information not held.

Dear Gordon, Please find our response to your FOIA request. This has been handled under the provisions of the Act and I can confirm that we hold some...
Cost of Revenue Protection
Response by SE Trains Limited to J. Fox on .

Information not held.

Dear J Fox, Please find our response to your FOIA request. This has been handled under the provision of the FOIA Act and I can confirm that we gold so...
August 2022 Train Crew Diagrams
Response by SE Trains Limited to Michael Whyton on .

Successful.

Dear Michael, Please find our response to your FOIA application. This has been handled under the terms of the Act and I confirm we hold the informatio...
New Announcements
Response by SE Trains Limited to Matthew on .

Long overdue.

Thank you for your email. This inbox will not be actively monitored over the Christmas period.  If your email relates to your rights under the Data P...
Missing FIles
Response by SE Trains Limited to Wiktor Hasiec on .

Long overdue.

Dear Wiktor, Thank you for your email dated 18/ 12/2022. Please note in our email dated 21 November 2022 to you, we indicated that we are unable to s...
Announcements with document
Response by SE Trains Limited to Wiktor Hasiec on .

Refused.

Hello Wiktor, Can you please clarify what you mean by the announcements. We have already released the announcements for most of our classes of trains...
Class 707, 375, 376 and 377 diagrams for December 2022
Response by SE Trains Limited to Mr Liam J Wescott on .

Successful.

Dear Liam, Apologies for the delay. The diagrams are on our website and can be found via this link. https://www.southeasternrailway.co.uk/freedom-of-i...
Units numbers 377 163 and 377 164 transfer from Southeastern to Southern exact dates.
Response by SE Trains Limited to Lewis Baker on .

Successful.

Hello Lewis, The units were transferred to GTR on 15th May 2022. Regards Mark Willson Data Protection and FOIA Officer southeasternrailway.co.uk so...
First Class train ticket sales statistics.
Response by SE Trains Limited to Robert Harris on .

Successful.

Dear Robert, Please find our response to your FOIA request. This has been handled under the provisions of the FOIA and I can confirm that we hold rel...

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