Royal Mail Group Limited

A public authority, also called Royal Mail Group

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation. We are continuing to list it on account of its significant public responsibilities: why?


We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

699 requests
Dear Ms Laws, Thank you for your email in which you request information under the Freedom of Information Act 2000. Following the flotation of Royal M...
Mail Redirection
Response by Royal Mail Group Limited to Joyce Stevenson on .
Awaiting classification.
Dear Ms Stevenson, Thank you for your email. You have asked for information relating to an individual customers Redirection under the Freedom of Infor...
Co Derry Animals
Response by Royal Mail Group Limited to Mr McGuigan on .
Refused.
Dear Mr McGuigan Thank you for your email in which you request information relating to animal attacks on Royal Mail Delivery Officers in County Derry...
My address using illegaly with redirection
Response by Royal Mail Group Limited to sakthivel on .
Awaiting classification.
Dear Sakthivel, Thank you for your email. If you have concerns in respect of a Redirection which has been set up using your address we would advise th...
Post box opened
Response by Royal Mail Group Limited to Karen Wells on .
Refused.
Dear Ms Wells,   Thank you for your email dated 08 October 2015 in which you report the door of your local postbox being open.    I can advise...
Dear Mr. Ormiston   Re: Freedom of Information Act Request (Our Reference: DTUP-97NCQC)   I am writing in response to your recent email dated 1...
Address for PO Box 737 UB3 9RE
Response by Royal Mail Group Limited to Christopher Hodgson on .
Long overdue.
Dear Mr Hodgson   Thank you for your email dated 02 April 2015 within which you request information under the terms of the Freedom of Information...
Dear Mr Hills, I am writing in response to your email in which you request information under the terms of the Freedom of Information Act 2000. Follow...
Letters posted by sector
Response by Royal Mail Group Limited to Max Manners on .
Refused.
Dear Mr Manners, I am writing in response to your email dated 11 May 2017 in which you request information under the terms of the Freedom of Informati...
BX post codes
Response by Royal Mail Group Limited to Simon Easton on .
Refused.
Dear Mr Easton,   Thank you for your email in which you ask for the physical address for ‘DMB508, BX5 5AB’. The information you have requested is...
Dear R K, I am writing in response to your emails dated 16 May 2017 in which you request information under the terms of the Freedom of Information Act...
Dear Mr Lynass, I am writing in response to your email dated 15 May 2017 in which you request information under the terms of the Freedom of Informatio...
Breech of data protection
Response by Royal Mail Group Limited to Miss williams on .
Refused.
Dear Miss Williams Customers with concerns regarding Royal Mail products and services need to raise them with Royal Mail Customer Services; something...
Dear Mr Pugh Thank you for your email in which you ask for the number and type of complaints made by customers in Shropshire and Powys in 2011-2015. Y...
Lost/Mislaid/missing Firearms/shotguns
Follow up sent to Royal Mail Group Limited by Geoff Richardson on .
Refused.
The reply merely advises they do not have to supply information as they are a PLC and to contact Parcelforce themselves, despite Royal Mail Group bei...
Dear Mr Findlay I am writing in relation to your email of 13 April in which you ask for information relating to the number of letters sent in the UK a...
Dear Mr McMullan, Thank you for your email in which you request information relating to the recruitment of individuals over the age of 60 in Staffords...
Sick Absence Procedure
Request to Royal Mail Group Limited by T Begum. Annotated by Dean Clifford on .
Partially successful.
I was attacked by a man who works in the same sorting office as me I spoke to 3 managers one of them twice and nothing was done on the fourth occasion...
Parcel Tracking
Response by Royal Mail Group Limited to Charles Ogilvie on .
Long overdue.
Dear Mr Ogilvie, Thank you for your email. Unfortunately our Customer Services Department would not be able to provide information about any individua...
Packages intercepted containing drugs
Response by Royal Mail Group Limited to Garrett Hargan on .
Awaiting classification.
Dear Mr Hargan Thank you for your email dated 23 February 2017 in which you ask for information relating to packages intercepted at Royal Mail offices...
Packages intercepted containing drugs
Response by Royal Mail Group Limited to Garrett Hargan on .
Awaiting classification.
Dear Mr Hargan Thank you for your email dated 23 February 2017 in which you ask for figures in respect of packages intercepted over the past ten years...
Delivery
Response by Royal Mail Group Limited to KAMIL on .
Awaiting classification.
Dear Kamil Urban, I am writing in relation to your enquiry dated 02 February 2017 concerning the whereabouts of a tracked item of mail. Customer's wit...
Do you consider any requests anymore?
Response by Royal Mail Group Limited to A. Jones on .
Partially successful.
Dear Mr Jones,   Thank you for your email dated 12 June 2015 concerning Royal Mail’s responses to requests for information submitted via the What...
Vehicle service history
Request to Royal Mail Group Limited by Lee Lockett. Annotated by Richard Taylor on .
Awaiting classification.
The email address given was information.rights@royalmail.com -- Richard WhatDoTheyKnow.com volunteer
Dear Mr D'Vali I am writing in response to your email dated 28 December 2016 in which you request information relating to Yorkshire Distribution Centr...

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