Royal Mail Group Limited

A public authority, also called Royal Mail Group

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation. We are continuing to list it on account of its significant public responsibilities: why?


We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

683 requests
Vehicle service history
Request to Royal Mail Group Limited by Lee Lockett. Annotated by Richard Taylor on .
Awaiting classification.
The email address given was information.rights@royalmail.com -- Richard WhatDoTheyKnow.com volunteer
Dear Mr D'Vali I am writing in response to your email dated 28 December 2016 in which you request information relating to Yorkshire Distribution Centr...
Address/Name of PO Box 13657 BIRMINGHAM B2 2FQ
Request to Royal Mail Group Limited by Tony Philips. Annotated by Andrew Denny on .
Partially successful.
This question is daft. Sure you can simply write a letter to the PO Box concerned and wait for a reply?
Post Box Repainting, Kensington Olympia, London
Request to Royal Mail Group Limited by S Hogarth. Annotated by S Hogarth on .
Refused.
After the request was refused, I called Romec (the contractor responsible for painting the mailboxes). Royal Mail told me that they repaint mailbox...
Post Box Repainting, Kensington Olympia, London
Request to Royal Mail Group Limited by S Hogarth. Annotated by S Hogarth on .
Refused.
After the request was refused, I called Romec (the contractor responsible for painting the mailboxes). Royal Mail told me that they repaint mailbox...
Po box 737 UB39RE
Response by Royal Mail Group Limited to Carl on .
Awaiting classification.
Dear Mr Wingrove, I am writing in relation to your enquiry dated 16 December 2016 concerning the return of a package to China. Following the flotation...
Dear Mr Walsby Thank you for your email dated 13 December 2016 in which you ask if any action is taken to prevent Royal Mail employees using parking s...
Long overdue!
Response by Royal Mail Group Limited to Irene Lockwood on .
Information not held.
Dear Ms Lockwood Thank you for your email. Unfortunately we are unable to pass your concerns to our Customer Service Department as further informatio...
PARKING
Response by Royal Mail Group Limited to Mark Noble on .
Partially successful.
Dear Mr Noble   Please find attached a response to your recent Freedom of Information Request.   Yours Sincerely   Kate Fearn Informatio...
Updated list of UK postboxes
Response by Royal Mail Group Limited to Stephen Hartley on .
Refused.
Dear Mr Hartley Thank you for your email in which you request a list of every post box in the UK. You have requested this information under the terms...
Store Breakdown
Response by Royal Mail Group Limited to Dean Hinton on .
Information not held.
Dear Mr Hinton Thank you for your email dated 14 November 2016 submitted to Royal Mail Group. You have asked that we provide you with information rela...
Dear Mr Hills Thank you for your email dated 10 June 2016 you ask for information under the terms of the Freedom of Information Act 2000. Following t...
Abuse of Company cars
Response by Royal Mail Group Limited to Ms Stanley on .
Refused.
Dear Ms Stanley, Thank you for your email dated 13 September 2016 in which you ask why staff with company cars are allowed to use these for their own...
Track and Trace Service
Response by Royal Mail Group Limited to Amir Farooqui on .
Refused.
Dear Amir Farooqui, Thank you for your email. Following the flotation of Royal Mail Group on the London Stock Exchange in 2013, it is no longer subjec...
Sorting office contact numbers
Response by Royal Mail Group Limited to E Connolly on .
Refused.
Dear E Connolly Thank you for your email in which you request information under the terms of the Freedom of Information Act 2000. Following the flota...
Delivery Office Phone Numbers
Response by Royal Mail Group Limited to Mrs M Smith on .
Awaiting classification.
Dear Mrs Smith,   Thank you for your email dated 09 October 2016 in which you ask why you can no longer phone your local Delivery Office directly....
Many thanks for painting the box in question. Very quick response . Yours faithfully, Paul Airey
Royal Mail refused the request as they are not subject to FOI
Number and percentage of missing signed for items 2014-2016
Response by Royal Mail Group Limited to Mr Sang on .
Awaiting classification.
Dear Mr Sang Thank you for your email dated 08 September 2016 in which you request information under the terms of the Freedom of Information Act 2000....
Safety Incident Statistics related to Transit of Batteries
Request to Royal Mail Group Limited by Martin. Annotated by Martin on .
Refused.
Request was very quickly refused. ALthough RMG are not subject to FOI Act, they do apparently respond voluntarily, as can be seen by other successfu...
Dear Janna White   Thank you for your email dated 16 June 2016 in which you request information under the terms of the Freedom of Information Act...
Post box desperately in need of painting
Response by Royal Mail Group Limited to Barbara lumb on .
Long overdue.
Dear Ms Lumb, Thank you for your email. Your concerns have been passed to our Customer Services Department to look into. If you have any further conc...
POSTRS
Request to Royal Mail Group Limited by Abdul Hai. Annotated by Abdul Hai on .
Refused.
The following is what they told me about adding bodies to the site. Abdul, Many thanks for the help you've already given us with running our site....
Breech of data protection
Response by Royal Mail Group Limited to Miss williams on .
Awaiting classification.
Dear Miss Williams Customers with concerns regarding Royal Mail products and services need to raise them with Royal Mail Customer Services; something...
Sorting & Delivery Offices Offices - Nightshifts
Response by Royal Mail Group Limited to Wayne Tully on .
Information not held.
Dear Mr Tully, Thank you for your email. The contact details for the Information Rights and Governance Team can be found via the following link in th...

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