Royal Mail Group Limited

A public authority, also called Royal Mail Group

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation. We are continuing to list it on account of its significant public responsibilities: why?


We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

739 requests
Post boxes out of use in postcode district MK9
Response by Royal Mail Group Limited to Bug Me Not on .

Awaiting classification.

Dear Mr Merriman Thank you for your email following our response to your recent Freedom of Information Act request. Customers with enquiries about ou...
Transporting of Cremated Remains
Response by Royal Mail Group Limited to Richard Martin on .

Awaiting classification.

Dear Mr Martin, Thank you for your email in which you ask why out why the Royal Mail refuses to carry cremated remains. You have requested the informa...
National Returns Centre contact details
Request to Royal Mail Group Limited by Kim Morgan. Annotated by Hugh Harris on .

Refused.

I received a returned bit of mail from National Returns Centre, 20 Donegall Quay Belfast BT1 1AR. Presumably, therefore, that is the address you need...
Package not returning to me
Response by Royal Mail Group Limited to Khawaja Ghias on .

Awaiting classification.

Dear Khawaja Thank you for your email. It would be necessary to contact Royal Mail's Customer Service Department in respect of your enquiry; their con...
Delivery
Response by Royal Mail Group Limited to KAMIL on .

Successful.

Dear Kamil Urban, I am writing in relation to your enquiry dated 02 February 2017 concerning the whereabouts of a tracked item of mail. Customer's wit...
Attacks on postmen East devon
Response by Royal Mail Group Limited to Beth Sharp on .

Awaiting classification.

Dear Ms Sharp   Thank you for your email in which you request information relating to the number of animal attacks on Royal Mail postmen and women...
Looking for a lost parcel
Response by Royal Mail Group Limited to Emily on .

Awaiting classification.

+-----------------------------------------------------------------------------+ | [1]Royal Mail logo | | | | Enquiry Reference # 180404-000276 | | | |...
Dear Kirk, Thank you for your email in which you request to know the number of Postmen that have reported that they were attacked by animals in the la...
Fake stamps
Response by Royal Mail Group Limited to Mrs Summerson on .

Successful.

Dear Ms Summerson   I am writing in relation to your enquiry dated 26 September 2017 concerning the use of a fake stamp on an item you have purcha...
Recorded deliveries to hr29ew
Response by Royal Mail Group Limited to PAUL BERROW on .

Awaiting classification.

Dear Mr Berrow,   Thank you for your email dated 08 February 2018 in which you request a list of all recorded deliveries to HR29EW between 30 Sept...
FOI Act.
Response by Royal Mail Group Limited to Andrew gibson on .

Refused.

Dear Mr Gibson, Thank you for your email dated 09 December 2015. You have asked for the name and address registered to PO Box 25, WF9 2YN under the te...
Dear Mr Bullark   Thank you for your email dated 24 January 2018 in which you request information regarding the route the Royal Mail Class 325 tak...
Dear Mr Hargan Thank you for your email dated 23 February 2017 in which you ask for information relating to packages intercepted at Royal Mail offices...
Undelivered item
Response by Royal Mail Group Limited to Carol Woods on .

Awaiting classification.

Dear Ms Woods,   I am writing in relation to your enquiry dated 04 January 2018 concerning the delivery of a parcel.  Customer's with queries rela...
Lost my passport in the postal delivery
Response by Royal Mail Group Limited to bala krishna on .

Partially successful.

Dear Bala, Thank you for your email. It would be necessary to contact Royal Mail's Customer Service Department in respect of your enquiry; their conta...
Dear Mr Finlay,     Thank you for your email in which you request information regarding the number of road traffic accidents involving vans etc...
Dear Mr Garcia   Thank you for your email in which you request information regarding the postal route from Backwell post office to Fort Mcmurray u...
Postal Route Gosforth Office
Response by Royal Mail Group Limited to Mr Ken on .

Awaiting classification.

  Dear Mr Roper   Thank you for your email dated 21 December 2017 in which you request information regarding the postal route of the deliveries...
Dear Ms Richards   Thank you for your email dated 16 December 2017 seeking information in regards to the painting of the Post Box on the corner of...
Dear Mr Boswell Thank you for your email in which you request information regarding policy and procedures for suspending deliveries to a private addre...
Ex works van
Response by Royal Mail Group Limited to Mr T Harrison on .

Information not held.

Dear Mr Harrison Thank you for your email dated 28 November 2017. Under the terms of the Freedom of Information Act 2000 you have requested informatio...
Changing the name of a house
Response by Royal Mail Group Limited to sophie francis on .

Awaiting classification.

Dear Sophie,   Thank you for your email in which you request information regarding, how one would go about changing the name of a house. You have...
Location and Times of Post Box's, Offices and Depots.
Request to Royal Mail Group Limited by Mr S Moran. Annotated by Jonathan Farr on .

Partially successful.

Even in 2010 the data provided was wrong. They list Clophill (Beds) as Clophill SPDO, Royal Mail Clophill Delivery Office 53 High Street Clophil...
Statistics for lost mail and for complaints
Response by Royal Mail Group Limited to Peter Cousins on .

Information not held.

Dear Mr Cousins,   Thank you for your email in which you request an internal review of Royal Mail Group Limited's handling of your FOI request 'St...
DWP Contract
Internal review request sent to Royal Mail Group Limited by Max Kerley (Account suspended) on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Royal Mail Group Limi...

Only requests made using WhatDoTheyKnow are shown. ?