Royal Mail Group Limited

A public authority, also called Royal Mail Group

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation. We are continuing to list it on account of its significant public responsibilities: why?


We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

696 requests
Co Derry Animals
Request sent to Royal Mail Group Limited by Mr McGuigan on .
Awaiting response.
I am writing to you to request information under the Freedom of Information Act 2000. In order to assist you with this request, I am outlining my re...
Dear Mr. Ormiston   Re: Freedom of Information Act Request (Our Reference: DTUP-97NCQC)   I am writing in response to your recent email dated 1...
Address for PO Box 737 UB3 9RE
Response by Royal Mail Group Limited to Christopher Hodgson on .
Long overdue.
Dear Mr Hodgson   Thank you for your email dated 02 April 2015 within which you request information under the terms of the Freedom of Information...
Dear Mr Hills, I am writing in response to your email in which you request information under the terms of the Freedom of Information Act 2000. Follow...
Letters posted by sector
Response by Royal Mail Group Limited to Max Manners on .
Refused.
Dear Mr Manners, I am writing in response to your email dated 11 May 2017 in which you request information under the terms of the Freedom of Informati...
BX post codes
Response by Royal Mail Group Limited to Simon Easton on .
Refused.
Dear Mr Easton,   Thank you for your email in which you ask for the physical address for ‘DMB508, BX5 5AB’. The information you have requested is...
Dear R K, I am writing in response to your emails dated 16 May 2017 in which you request information under the terms of the Freedom of Information Act...
Dear Mr Lynass, I am writing in response to your email dated 15 May 2017 in which you request information under the terms of the Freedom of Informatio...
Breech of data protection
Response by Royal Mail Group Limited to Miss williams on .
Refused.
Dear Miss Williams Customers with concerns regarding Royal Mail products and services need to raise them with Royal Mail Customer Services; something...
Dear Mr Pugh Thank you for your email in which you ask for the number and type of complaints made by customers in Shropshire and Powys in 2011-2015. Y...
Lost/Mislaid/missing Firearms/shotguns
Follow up sent to Royal Mail Group Limited by Geoff Richardson on .
Refused.
The reply merely advises they do not have to supply information as they are a PLC and to contact Parcelforce themselves, despite Royal Mail Group bei...
Dear Mr Findlay I am writing in relation to your email of 13 April in which you ask for information relating to the number of letters sent in the UK a...
Dear Mr McMullan, Thank you for your email in which you request information relating to the recruitment of individuals over the age of 60 in Staffords...
Sick Absence Procedure
Request to Royal Mail Group Limited by T Begum. Annotated by Dean Clifford on .
Partially successful.
I was attacked by a man who works in the same sorting office as me I spoke to 3 managers one of them twice and nothing was done on the fourth occasion...
Parcel Tracking
Response by Royal Mail Group Limited to Charles Ogilvie on .
Long overdue.
Dear Mr Ogilvie, Thank you for your email. Unfortunately our Customer Services Department would not be able to provide information about any individua...
Packages intercepted containing drugs
Response by Royal Mail Group Limited to Garrett Hargan on .
Awaiting classification.
Dear Mr Hargan Thank you for your email dated 23 February 2017 in which you ask for information relating to packages intercepted at Royal Mail offices...
Packages intercepted containing drugs
Response by Royal Mail Group Limited to Garrett Hargan on .
Awaiting classification.
Dear Mr Hargan Thank you for your email dated 23 February 2017 in which you ask for figures in respect of packages intercepted over the past ten years...
Delivery
Response by Royal Mail Group Limited to KAMIL on .
Awaiting classification.
Dear Kamil Urban, I am writing in relation to your enquiry dated 02 February 2017 concerning the whereabouts of a tracked item of mail. Customer's wit...
Do you consider any requests anymore?
Response by Royal Mail Group Limited to A. Jones on .
Partially successful.
Dear Mr Jones,   Thank you for your email dated 12 June 2015 concerning Royal Mail’s responses to requests for information submitted via the What...
Vehicle service history
Request to Royal Mail Group Limited by Lee Lockett. Annotated by Richard Taylor on .
Awaiting classification.
The email address given was information.rights@royalmail.com -- Richard WhatDoTheyKnow.com volunteer
Dear Mr D'Vali I am writing in response to your email dated 28 December 2016 in which you request information relating to Yorkshire Distribution Centr...
Address/Name of PO Box 13657 BIRMINGHAM B2 2FQ
Request to Royal Mail Group Limited by Tony Philips. Annotated by Andrew Denny on .
Partially successful.
This question is daft. Sure you can simply write a letter to the PO Box concerned and wait for a reply?
Post Box Repainting, Kensington Olympia, London
Request to Royal Mail Group Limited by S Hogarth. Annotated by S Hogarth on .
Refused.
After the request was refused, I called Romec (the contractor responsible for painting the mailboxes). Royal Mail told me that they repaint mailbox...
Post Box Repainting, Kensington Olympia, London
Request to Royal Mail Group Limited by S Hogarth. Annotated by S Hogarth on .
Refused.
After the request was refused, I called Romec (the contractor responsible for painting the mailboxes). Royal Mail told me that they repaint mailbox...
Po box 737 UB39RE
Response by Royal Mail Group Limited to Carl on .
Awaiting classification.
Dear Mr Wingrove, I am writing in relation to your enquiry dated 16 December 2016 concerning the return of a package to China. Following the flotation...

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