Royal Mail Group Limited

A public authority, also called Royal Mail Group

This authority is not subject to FOI law, so is not legally obliged to respond (details).

Royal Mail Group is no longer wholly owned by the Government and is no longer formally subject to FOI legislation.

We are continuing to list it on account of its significant public responsibilities: why?

If you are looking for information regarding your own circumstances (e.g. lost parcels, information about services), you should contact Royal Mail directly. Their email address is: customer.service.team@royalmail.com., or, you can use their website to find relevant contact details.

We list Post Office Limited, the company which runs Post Offices, separately. Please carefully consider which company your request ought be directed to.

837 requests
Dear Sir/Madam Thank you for your email in which you request details of the owner of a PO Box under the Freedom of Information Act. Following the flo...
Sorting & Delivery Offices
Response by Royal Mail Group Limited to Rina on .

Refused.

Good afternoon,   Thank you for your email dated 27^th January 2021 in which you request the following information under the Freedom of Informatio...
record of letter/post boxes in the UK
Response by Royal Mail Group Limited to Roger Rhys Cole on .

Awaiting classification.

Dear Roger, Following the flotation of Royal Mail on the London Stock Exchange in October 2013, it is no longer subject to the Freedom of Information...
Digital Post Room
Response by Royal Mail Group Limited to Dr Ian Pepper on .

Refused.

Dear Dr Pepper   Thank you for your email in which you have requested information relating to digital post rooms.   Your request would have pr...
Assault charge during employment
Response by Royal Mail Group Limited to A on .

Refused.

Dear Sir/Madam, Thank you for your e-mail below dated 31 March 2022, in which you request to know what happens if, a postmen, while employed by Royal...
Stolen cash in transit
Response by Royal Mail Group Limited to Barry Purdy. on .

Successful.

Dear Mr Purdy Thank you for your email. Any customer with a concern regarding a specific item of mail should contact our dedicated Customer Service te...
Letters to Father Christmas
Response by Royal Mail Group Limited to Rosie Hughes on .

Refused.

  Dear Ms Hughes,   Thank you for your email in which you request information regarding how many letters to Father Christmas did you receive fro...
Dear Mr Reeves,   Thank you for your email dated 29 July 2016 in which you request information under the terms of the Freedom of Information Act 2...
Dear Mr Longhurst, Thank you for your email dated 18 April 2016 in which you ask for information concerning the volume of mail delivered to a specific...
GPS Date for tracking number AD423742744GB
Response by Royal Mail Group Limited to David Todd on .

Information not held.

Dear Mr Todd, Please find attached a response to your recent Freedom of Information Request. Yours Sincerely Daniel Tulp Company Secretary's Office...
Management bonus
Response by Royal Mail Group Limited to David on .

Waiting clarification.

Dear David   Thank you for your email dated 05 September 2013 within which you request the following information under the terms of the Freedom of...
Condition 9 Licence Number 10043
Response by Royal Mail Group Limited to Barry Smith on .

Refused.

Dear Mr Smith Following the flotation of Royal Mail on the London Stock Exchange in October 2013, it is no longer subject to the Freedom of Informatio...
Noise Pollution
Response by Royal Mail Group Limited to Roger Hemmings on .

Refused.

Dear Mr Hemmings, Following the flotation of Royal Mail on the London Stock Exchange in October 2013, it is no longer subject to the Freedom of Inform...
Dear Richard Thank you for your e-mail dated 19th April 2021  relating to your request to  know how many reported lost items Royal Mail is informed...
Faile deliver mail prior in 2019
Response by Royal Mail Group Limited to Jack Bates on .

Refused.

Dear Mr Bates Thank you for your email within which you request information relating to failed deliveries in the SE27 area under the terms of the Free...
Dear A Plume Thank you for your email within which you request information relating to the volume of mail posted at a specific letterbox under the ter...
Method of transit from Northern Isles
Response by Royal Mail Group Limited to David on .

Refused.

Dear David Thank you for your email within which you request information under the terms of the Freedom of Information Act 2000. Following the flotat...
Dear Bilal Shah, Thank you for your email within which you request information under the terms of the Freedom of Information Act 2000. Following the...
Dear Dr Parry Okeden, Thank you for your e-mail below dated 22 November 2021, in which you request information regarding the frequency of postal deliv...
Dear Mr Andrews Thank you for your email in which you ask for information relating to average and target wait times for collection of letters and parc...
Dear Mr D'Vali I am writing in response to your email dated 28 December 2016 in which you request information relating to Yorkshire Distribution Centr...
Postcode allocation for papal cross close
Response by Royal Mail Group Limited to Arthur Roberts on .

Awaiting classification.

Dear Mr Roberts, As previously explained there is no requirement for your request to be considered under the terms of the Freedom of Information Act....
Expiry of stamps
Response by Royal Mail Group Limited to Greg Smith on .

Refused.

Dear Greg, Thank you for your e-mail below dated 2 February 2022, in which you request data on the expiry date of non-barcoded stamps. . You have requ...
Request for contact details
Response by Royal Mail Group Limited to Philip Peters on .

Refused.

Dear Mr Peters, Thank you for your email dated 10 January 2022 in which you request the name and contact number for all UK Delivery Offices under the...
Parcel value- wrong information
Response by Royal Mail Group Limited to Dragana Smit on .

Awaiting classification.

Dear Dragana, Thank you for your email concerning the delivery of a tracked item. Any queries or concerns regarding mail items needs to be raised wit...

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