Data Protection Compliance
Response by Royal Armouries to Maddy Snow on .

Long overdue.

We are currently experiencing a high volume of enquiries. Please see below for answers to some of our most common enquiries.  Collections enquiries...
Corporate Estate Managing Maintenance
Response by Royal Armouries to Nicola Pomroy on .

Awaiting classification.

Hi Nicola   Please find below the answers to your recent FOI request.   Q1. We use the below companies to manage multiple maintenance requireme...
Information Technology Request
Response by Royal Armouries to Agent3 on .

Successful.

Please find below the information requested:    1. B - No  2. C – Don’t know (strategy is currently a work in progress)  3. N/A  4. A - Yes  5....
Royal Armouries - Spend over £25,000
Response by Royal Armouries to Kavitha on .

Partially successful.

Hello Kavitha The latest datasets should not be online: https://data.gov.uk/dataset/financial-transactions-data-royal-armouries Philip Abbott Archiv...
Malicious email volume
Response by Royal Armouries to Rebecca Moody on .

Successful.

Hello Rebecca Here are the answers to your questions. 1. Reporting is only available for the preceding 30 days and during that time 300 emails have b...
Attempted thefts
Request sent to Royal Armouries by Sophie Barker on .

Long overdue.

Hope you're well. I'd like to request some information on the number of reported thefts and attempted thefts the Royal Armouries has had over the pas...
Climate Change Agenda following COP26
Response by Royal Armouries to Rebecca Harrison on .

Successful.

Dear Rebecca   Please find below the answers to your questions.   Philip Abbott Archives and Records Manager     From: Rebecca Harrison...
Forged objects
Response by Royal Armouries to Chiara Wilkinson on .

Successful.

Hello Chiara,   With reference to your recent request, there have been No instances in the last 10 years where the Royal Armouries has had to empl...
Communications & Telephony Request
Follow up sent to Royal Armouries by Daniel Leonard on .

Long overdue.

Dear Philip Abbott, By Contact Centre I am referring to the department that handles large volumes of incoming calls. Yours sincerely, Daniel Leon...
Details about short-term loans
Response by Royal Armouries to SarahHartley on .

Partially successful.

Dear Sarah With respect to your recent request for information about short-term loans. 1. What information do you record and hold about short-term l...
Software systems
Response by Royal Armouries to Conor McClean on .

Successful.

Dear Mr McClean   Please find below the answers to your request.   Finance system: •             Who is your current provider? – Datel – Sage...
Expenditure over £25,000
Response by Royal Armouries to Stephen Edwards on .

Successful.

Dear Stephen We provide a link on our website to the .Gov website where the information is published quarterly, https://royalarmouries.org/about-us/go...
Repatriation of human remains
Follow up sent to Royal Armouries by Maciej Wójtowicz on .

Information not held.

Dear Philip Thank you for your prompt reply it is much appreciated. Yours sincerely, Maciej Wójtowicz
Fire Extinguisher Maintenance
Response by Royal Armouries to Steve Hagger on .

Successful.

Hello Steve Here are the answers to questions 1) 2) and 3) Number of extinguishers - 242 Contract renewal April 2019 Service dates July/December Fu...
ERP/Finance System
Response by Royal Armouries to Sally Hodges on .

Successful.

Please find attached the answers to your recent request for information:   1.What ERP (Enterprise Resource Management) or Finance system is current...
Finance system
Response by Royal Armouries to Jayne Casey on .

Partially successful.

Dear Ms Casey Please find the answers to your recent request below. If I can be of any further assistance please let me know. 1) What Finance system...
IT questions
Request sent to Royal Armouries by Andy Gilbert on .

Long overdue.

1) What Applications are you running for: • Finance (Enterprise Resource Planning) • Planning and Budgeting • HR and Payroll • Projects • Workfor...
Software Licenses
Response by Royal Armouries to Leo Wu on .

Successful.

Dear Leo Further to your request for information: Q1. Do you look after your own IT or is it outsourced? The Royal Armouries manages its own IT Q2....
Information
Response by Royal Armouries to Scott Davies on .

Long overdue.

Dear Mr Davies Thank you for your email, I shall find the relevant information for you, and send it on within the time frame specified by the Act. I s...
Image sales
Response by Royal Armouries to Cheryl Hall on .

Successful.

Dear Cheryl Here are some figures for you: LIBRARY INCOME 2007/8 41,625.92 2008/9 17,176.00 2009/10 17,712.80 2010/11 12,568.23 2011/12 27,577.01...
Planned and Reactive Building Maintenance
Response by Royal Armouries to Alan Noakes on .

Successful.

Dear  Sir Thank you for your recent request for information regarding maintenance contracts. Please find attached the details requested. Philip...
Dear Mr Griffiths With reference to your recent request for information regard the procurement of contractors and construction consultancy services, p...
Annual Accounts Report 2004-05
Request sent to Royal Armouries by Claire Lewis on .

Long overdue.

Dear Sir or Madam, I would like to request a pdf version of the Royal Armouries annual report and accounts for 2004-05 (House of Commons paper number...
Dear Mr. Roberto We have records for 68,253 objects on our collections database, however, please note that the Museum has no clear definition of what...

Only requests made using WhatDoTheyKnow are shown. ?