Public Services Ombudsman for Wales

An ombudsman

50 requests
Communications & Services
Response by Public Services Ombudsman for Wales to Daniel Leonard on .

Awaiting classification.

Dear Mr Leonard Thank you for your request for information. I note that you made the same request to us last year. A copy of our previous response was...
Communications & Services
Response by Public Services Ombudsman for Wales to Daniel Leonard on .

Successful.

Dear Mr Leonard   Request reference: 202001415   Please find attached response to your recent FOI request.   With kind regards Alison  ...
Dear Mr Hawker   Thank you for your request for information provided in your email below.   Our response   In 2019 the Ombudsman's powers e...
To: xxxxxxxxxxxx @ xxxxx . xxx . xxx . xx still not getting through!
Hearing costs
Response by Public Services Ombudsman for Wales to David cooper on .

Refused.

  [1]Egress logo   Anfonwyd y neges e-bost hon atoch yn ddiogel gan ddefnyddio Egress gan Ombwdsmon Gwasanaethau Cyhoeddus Cymru. This email has...
Decision review statistics
Response by Public Services Ombudsman for Wales to Becky Lloyd on .

Successful.

Dear Ms Lloyd Please find the attached internal review. We can confirm that your request was responded to within the twenty working day time limit and...
Investigation costs
Response by Public Services Ombudsman for Wales to caebrwyn on .

Partially successful.

Dear Ms Thompson   Thank you for your email. Please find the attached Internal Review, carried out by the Director of Policy, Legal & Governance....
Senior Pay
Response by Public Services Ombudsman for Wales to Bleddyn ap Dafydd on .

Successful.

Dear Mr ap Dafydd   I refer to your recent request for information. Please find our response set out below.   Request On 24 July 2018, the P...
Disparate time extensions
Response by Public Services Ombudsman for Wales to Tim Pink on .

Refused.

Dear Mr Pink   I refer to your recent request for information. Please find our response attached to this email.   Yours sincerely   James...
Complaints Against WAST
Response by Public Services Ombudsman for Wales to Joshua Jones on .

Awaiting classification.

Dear Mr Jones I refer to your recent request for information. Please find our response set out below. Request On 22 January 2018, the Public Service...
Sickness Absence
Response by Public Services Ombudsman for Wales to J Roberts on .

Partially successful.

Dear J Roberts   I refer to your recent request for information. Please find our response attached to this email.   Yours sincerely   Jame...
Dear Miss Williams   I refer to your recent request for information to the Public Services Ombudsman for Wales (PSOW). Please find our response se...
Dear Ms Davies   I refer to your recent request for information. Please find our response set out below. Request On 4 July 2017, you requested...
Dear Reverend Roper I acknowledge receipt of your email which has been forwarded to the Information and Data Protection Officer for attention. Yours...
Dear Mr Bayliss We acknowledge receipt of your email, the contents of which has been noted. Yours sincerely James Merrifield Management Information...
clarification on Ombudsman definitions
Response by Public Services Ombudsman for Wales to Malcolm Brown on .

Information not held.

Dear Mr Brown   I refer to your recent request for information. Please find our response set out below.   Request On 18 August 2016, you sub...
Dear Roz Stirman   I refer to your recent request for information. Please find our response set out below.   Request On 24 February 2016, yo...
Code of Conduct complaints
Response by Public Services Ombudsman for Wales to Carl Cowling on .

Partially successful.

Dear Carl Cowling   I refer to your recent request for information. Please find our response set out below.   Request On 24 February 2016, t...
Well that certainly simplifies matters. The Welsh Ombudsman doesn't attempt to manipulate the figures.
Caseload
Response by Public Services Ombudsman for Wales to J Roberts on .

Awaiting classification.

Dear J Roberts I refer to your recent request for information. Please find our formal response attached to this email. Yours sincerely James Merrifi...
Staff bonuses
Response by Public Services Ombudsman for Wales to J Roberts on .

Information not held.

Dear J Roberts   I refer to your recent request for information. Please find our response attached to this email.   Yours sincerely   Jame...
Dear M Williams   I refer to your recent request for review. Please find the attached review, carried out by the Ombudsman’s Investigation Manager...
Common Purpose Numbers
Response by Public Services Ombudsman for Wales to John R Jones on .

Information not held.

Dear Mr Jones   I refer to your recent request for information. Please find our formal response attached to this email.   Yours sincerely  ...
Dear Ms Williams   I refer to your recent request for review. Please find the outcome of the review attached to this email.   Yours sincerely...
Dear Sir/Madam I refer to your recent request for information, and your subsequent request for review. Please find our formal response attached to t...

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