The Property Ombudsman Limited

An ombudsman, also called Property Ombudsman

The Property Ombudsman is not subject to the Freedom of Information Act 2000.

Previously called the Ombudsman for Estate Agents (OEA). All estate agents are required to register with an Estate Agents Redress Scheme that has been approved by the Office of Fair Trading (OFT) and which investigates complaints against estate agents. The Property Ombudsman's scheme is one of only two schemes approved by the OFT, the other approved scheme being the other being The Ombudsman Service Limited.

8 requests
Getting deposit returned
Response by The Property Ombudsman Limited to Alan Richards on .
Awaiting response.
Thank you for contacting The Property Ombudsman. In order for this Office to communicate with you, we would ask that you check and validate the emai...
Estate Agent Board Outside My House
Response by The Property Ombudsman Limited to Steve Shaw on .
Partially successful.
Our Reference:  250/TPO/065421   Mr Shaw [1][FOI #270722 email]                                                                                ...
Dear Mr Duke   Our Reference:  20088/TPO   Thank you for your email dated 6 September 2017.   The Property Ombudsman (TPO) scheme provides...
Renting out Strata Common Area
Response by The Property Ombudsman Limited to Owner of 159 Hamilton St on .
Awaiting classification.
                                                                                                  23 August 2016   Dear Sir or Madam   Thank...
Letting Agency Billing Disclosure
Response by The Property Ombudsman Limited to Terrence Woods on .
Awaiting classification.
  Thank you for contacting The Property Ombudsman (TPO). This message is an acknowledgement of receipt to your email. Once we have had the opportuni...
Number of complaints received.
Response by The Property Ombudsman Limited to T.Austin on .
Information not held.
Good Morning Thank you for your email. TPO is not a body set up by the Crown, Minister or statute and no appointments are made to it by the Crown, Mi...
Information of sale of property
Response by The Property Ombudsman Limited to Aman Singh on .
Awaiting classification.
Dear Mr Singh   Thank you for your email dated 26 August 2015, regarding T G Baynes Estate Agents.   Any information released by an agent must...
Dear Ms Burdett Thank you for your email. The Property Ombudsman is not subject to the Freedom of Information Act and we do not publish the data you...

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