Parliamentary and Health Service Ombudsman

A body that supports the work of a parliament and an ombudsman, also called PHSO

1352 requests
Dear J Roberts, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in acc...
Dear Marvin Landell, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in...
Thank you for your prompt response. It would appear that the 'Ombudsman Learning Acadamy' is no more than 'in-house' training. Yours faithfully,...
Thank you for your response. To summarise. The UK signed up to the International Ombudsman Institute in 2018. PHSO have no records of meetings or ex...
Thanks for your post J Roberts. I always welcome your feedback. The decision is of course disappointing, but it is entirely expected. What UT judge i...
Number of complaints about the PHSO
Response by Parliamentary and Health Service Ombudsman to C Rock on .

Information not held.

Dear C N Rock, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in acco...
05/05/2023 Dear J Harvey, PHSO Reference 00000898 Acknowledgement of your request for information Thank you for your correspondence of 21 April...
Ombudsman Away Day to Bristol
Response by Parliamentary and Health Service Ombudsman to Ron Mortimer on .

Awaiting classification.

Dear Ron Mortimer, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in...
International Ombudsman visit
Response by Parliamentary and Health Service Ombudsman to Ron Mortimer on .

Awaiting classification.

Dear Ron Mortimer, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in...
Limited sight
Request to Parliamentary and Health Service Ombudsman by JtOakley. Annotated by JtOakley on .

Successful.

It’s just not true. Doesn’t matter how many times you ask, returns are in the same format.
PHSO end of year event 2022
Response by Parliamentary and Health Service Ombudsman to Ron Mortimer on .

Awaiting classification.

Dear Ron Mortimer, Thank you for your email of 23 January 2024 in which you requested information from the Parliamentary and Health Service Ombudsman...
Something else you may wish to consider is the difference between complaints received and MP referrals. How many of the complaints (283 in 2022/23) ab...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Information Rights team. This is to confirm we have received your re...
Dear Amanda Hart, Thank you for your email of 21 January 2024 in which you requested information from the Parliamentary and Health Service Ombudsman...
Dear Riley A. Cooke, Thank you for your email of 19 January 2024 in which you requested information from the Parliamentary and Health Service Ombuds...
Dear J Roberts, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in acc...
  [1]Egress logo   This message has been sent to you by [PHSO request email]. The Parliamentary and Health Service Ombudsman has sent you this ema...
Complaints involving GHC Trust

Partially successful.

Dear Darren Watts, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in...
Dear J Roberts, Thank you for your request for information which received on 20 November 2023 in which you requested information from the Parliamenta...
WASPI - Rob Behrens letter to Justin Madders MP 26 March 2021 'I am aware that you referred a complaint to us relating to the communication of chang...
Dear Marianne Pope-Weidemann Internal review of your request for information Thank you for your email of 13 October 2023 in which you requested an...
Ombudsman Academy

Partially successful.

Rob Behrens likes to blow his own trumpet but the reality is there was always a 'resolution' option at PHSO before he arrived which actually resolved m...
Public Administration and Constitutional Affairs Committee Oral evidence: Parliamentary and Health Service Ombudsman Annual Scrutiny 2022-23, HC 198...
Complaints about the NHS in England 2022-23 27,441 complaints received 642 accepted for detailed investigation 76 Detailed investigation fully up...
Risk Management Policy
Response by Parliamentary and Health Service Ombudsman to S Hope on .

Successful.

Dear S Hope, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in accorda...

Only requests made using WhatDoTheyKnow are shown. ?