Parliamentary and Health Service Ombudsman

An ombudsman, also called PHSO

1118 requests
Make a request to this authority
Does the PHSO accept anonymous requests via WDTK?
Internal review request sent to Parliamentary and Health Service Ombudsman by scrupulous Landlord on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Parliamentary and Hea...
Money paid by PHSO for legal services
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by D. Moore on .

Partially successful.

I received the tribunal bundle today. Although the decision went against me, the ICO case officer clearly showed teeth. PHSO were pressed hard to pr...
Names of senior staff
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by Jt Oakley on .

Partially successful.

If the threat to clinical - and other advisors - is real, the PHSO will be able to prove it. If it can’t substantiate its opinion, then it would se...
The Work Programme
Internal review request sent to Parliamentary and Health Service Ombudsman by James Spencer-Gray on .

Awaiting internal review.

I note your comments and thus I would like to re-phrase the question accordingly. Therefore can you please confirm that all your departments inves...
A 'meta request' concerning 'Activity with MPs/disability training for staff' R0000584
Internal review request sent to Parliamentary and Health Service Ombudsman by D. Moore on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Parliamentary and Hea...
Expert Advisory Panel Members
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by J Roberts on .

Information not held.

BBC reports Dr Bill Kirkup's view on the the Shrewsbury and Telford Hospital Trust scandal: "More than 200 new families have contacted an inquiry int...
The legal minefield of the PHSO re-opening of cases and the PHSO commencement of fresh/new investigations.
Response by Parliamentary and Health Service Ombudsman to M Boyce on .

Refused.

Dear M Boyce   PHSO reference R0000929 Internal review of your request for information   Thank you for your correspondence of 29^th October 2...
How much was spent of taxpayer's money to cover-up for the Judicial Appointments and Conduct Ombudsman
Response by Parliamentary and Health Service Ombudsman to Les Freeman on .

Awaiting classification.

Dear Mr Freeman Your response was taken as a statement rather than a valid question requiring a formal response in line with our obligations under the...
Questions on the 2018/19 PHSO Annual Report
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by J Roberts on .

Successful.

I have been thoroughly confused over the years by PHSO statistics. Here is something I previously wrote. I doubt it will add clarity, but it may illu...
Complaints and review requests 2018/19
Follow up sent to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group on .

Successful.

I have to agree with other postings on this thread that PHSO statistics cannot be relied upon for consistency. Within the annual report there are of...
Complaints about Shrewsbury and Telford NHS Trust maternity unit
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by J Roberts on .

Successful.

The story seems to be getting even worse: "A catalogue of maternity failings at Shrewsbury and Telford Hospitals NHS Trust were contained in a report...
Identify the Correct Authority
Response by Parliamentary and Health Service Ombudsman to De Bert on .

Awaiting classification.

Dear De Bert   RE: Your information request: R0000965                              I write in response to your email dated 31 October 2019 requ...
PHSO's Trustpilot account
Request sent to Parliamentary and Health Service Ombudsman by J Roberts on .

Awaiting response.

I see that your organisation has a Trustpilot account: "This company has a Trustpilot account but we have no records of them asking their customer...
Specific criteria for Review and Feedback Team review of a decision
Request sent to Parliamentary and Health Service Ombudsman by William Wetherell on .

Awaiting response.

Dear Parliamentary and Health Service Ombudsman The PHSO document "Service Model Policy and Guidance: Review and Feedback Guidance 7.0" states in pa...
Intranet Queries
Response by Parliamentary and Health Service Ombudsman to Louis James on .

Successful.

Dear Louis James   RE: Your information request: R0000948                              I write in response to your email dated 28 October 2019...
Information regarding PHSO clinical advisors
Internal review request sent to Parliamentary and Health Service Ombudsman by cathy dunne on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Parliamentary and Hea...
Steps taken to combat stigma, discrimination and mental abuse
Response by Parliamentary and Health Service Ombudsman to C Rock on .

Information not held.

Dear C Rock   RE: Your information request: R0000923                              I write in response to your email dated 10 October 2019 reque...
Clinical advisors - exposed to public pressure and harrassment?
Response by Parliamentary and Health Service Ombudsman to D. Moore on .

Long overdue.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
PHSO policy on providing Subject Access Requests
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .

Successful.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Software systems
Response by Parliamentary and Health Service Ombudsman to Conor McClean on .

Successful.

Dear Mr McClean   RE: Your information request: R0000853                              I write in response to your email dated 30 August 2019 re...
Complaints against CHC and Alzheimer’s
Response by Parliamentary and Health Service Ombudsman to Joe Whittaker on .

Partially successful.

Dear Mr Whittaker   Thank you for your email.   However, we have already corresponded over this matter. A response was issued to you on 4 Octo...
Mathew Offord hendon mp
Response by Parliamentary and Health Service Ombudsman to melinda gardener on .

Awaiting classification.

Dear Ms Gardener Thank you for your email. The PHSO cannot look at complaints about Members of Parliament (MPs), unless they are government ministe...
RE: R [MENCAP] VERSUS The Health Commissioner CO/6118/2009 and Wilkinson Versus Rossendale Borough Council [2002]
Response by Parliamentary and Health Service Ombudsman to Ismail Abdulhai Bhamjee on .

Partially successful.

Dear Ismail Bhamjee   Thank you for your email.   To clarify, we advised within the response provided to you at Question 1c of your request re...
Ministry of Justice (MoJ) criticised over forging documents
Follow up sent to Parliamentary and Health Service Ombudsman by P Kernman on .

Awaiting classification.

Clearly the PHSO is taking advantage of all the aids government has made available for public bodies to underhandedly avoid public scrutiny. This is...
RE: Miller & Another Versus The Health Service Commissioner for England 15-02-2018
Response by Parliamentary and Health Service Ombudsman to Ismail Abdulhai Bhamjee on .

Refused.

Dear Ismail Bhamjee   RE: Your information request: R0000888                              I write in response to your email of 7 September 2019...

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