Parliamentary and Health Service Ombudsman

An ombudsman, also called PHSO

The Parliamentary and Health Service Ombudsman provides an independent complaint handling service for complaints that have not been resolved by the NHS in England and UK government departments. [1]

You should not use our service to contact this body with any customer service enquiries - find out why.

1212 requests
Thanks for the information. I'll keep an eye out!
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
'Failures in maternity care over the past decade have left more than 1,200 children permanently brain damaged and cost taxpayers more than £4 billion i...
'Failures in maternity care over the past decade have left more than 1,200 children permanently brain damaged and cost taxpayers more than £4 billion i...
'Failures in maternity care over the past decade have left more than 1,200 children permanently brain damaged and cost taxpayers more than £4 billion i...
David Allen Green is writing an article on the PHSO and looking for information from people who have experienced the service. Would be useful if anyone...
David Allen Green is writing an article on the PHSO and looking for information from people who have experienced the service. Would be useful if anyone...
Dear Mr Carpenter,   RE: Your information request: FOI148   I write in response to your email to the Parliamentary and Health Service Ombudsma...
Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Parliamentary and Hea...
I remember PHSO sending my personal file to someone else and that was years ago! So, as ever, no lesson learnt. Fortunately we knew each other and she...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Steps taken to combat PHSO complainant abuse (2)
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .

Awaiting internal review.

Abuse by the PHSO takes many forms and I would be glad to list these at the risk of repeating what's already been published here and elsewhere. Oddy...
Dear Neena Shingari,   RE: Your information request FOI145   Thank you for your email of 17 February 2021 in which you have requested informat...
Expert Advisory Panel
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by J Roberts on .

Successful.

Concerns raised about the Expert Advisory Panel (and the PHSO Board) not responding to letters from members of the public: https://phsothetruestory.c...
PHSO's Trustpilot account
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by J Roberts on .

Information not held.

A load of comments, many critical of the Ombudsman, have added under a piece by David Hencke titled 'The Ombudsman’s much delayed justice train for 50s...
Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Parliamentary and Hea...
The Ombudsman is inundated with complaints - so much so that they have 'closed their doors' to new cases. https://davidhencke.com/2021/02/21/parlia...
Release of Board Meeting Minutes
Internal review request sent to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group on .

Awaiting internal review.

I would like to request an internal review of this request. Much of this information would already be held by PHSO and it would take little time to...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Number of FOI requests received each month
Response by Parliamentary and Health Service Ombudsman to J Roberts on .

Awaiting classification.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Dear Eleanor Shaikh   Thank you for submitting a request for information to the Parliamentary and Health Service Ombudsman.   Please note that...
Dear D Moore   Thank you for submitting a request for information to the Parliamentary and Health Service Ombudsman.   Please note that the In...
Dear J Roberts,   Thank you for submitting a request for information to PHSO.   Please note that the Information Rights Team is currently exper...
Dear Mr Batchelor Thank you for submitting a request for information to PHSO. Please note that the Information Rights Team is currently experiencing...

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