Phone-paid Services Authority

A regulator and A body voluntarily applying FOI

This authority is not subject to FOI law, so is not legally obliged to respond (details).

Phone-paid Services Authority is not subject to the Freedom of Information Act 2000. It was renamed from PhonePay Plus in November 2016. PhonePay Plus voluntarily published a publication scheme and an email address for requests for information.

The ICO has ruled that the Environmental Information Regulations do apply to PhonepayPlus, so this type of information can be requested.

Phone-paid Services Authority are the UK regulator for content, goods and services charged to a phone bill.

The authority is appointed by Ofcom to regulate phone-paid services in the UK.

Phone-paid services are the goods and services that you can buy by charging the cost to your phone bill or pre-pay account. They include charity donations by text, directory enquiries, voting on TV talent shows and in-app purchases. In law, phone-paid services are referred to as premium rate services.

Requests can also be made to Ofcom which is subject to Freedom of Information law.

8 requests
Failing to regulate
Response by Phone-paid Services Authority to St John Holmes on .

Successful.

Dear Mr Holmes,   Thank you for your enquiry which I have now had an opportunity to consider more fully.   As you are aware, under the Freedom of...
ERP/Finance System
Response by Phone-paid Services Authority to Sally Hodges on .

Long overdue.

Thank you for you contacting the Phone-paid Services Authority (PSA).  This automated response confirms receipt of your e-mail.   In normal circum...
GDPR and personal data
Response by Phone-paid Services Authority to G Rowland on .

Awaiting classification.

Dear G Rowland,   Thank you for your enquiry, which I have now had an opportunity to consider more fully.   As you are aware, under the Freedo...
Preventing crime
Response by Phone-paid Services Authority to G Rowland on .

Information not held.

Dear G Rowland,   Thank you for your enquiry, which I have now had an opportunity to consider more fully.   As you are aware, under the Freedo...
Zamano Solutions Ltd
Response by Phone-paid Services Authority to Ray Purchase on .

Refused.

Dear Mr Purchase,   We refer to your Environmental Information Regulations request, received in this office on 11^th August 2016.   The inform...
Dear Mr Rowland,   We refer to your email dated 1 August 2017 in which you made a request for the following information and/or documentation:  ...
Human Safety (Public Confidence) Case Reference 04292
Response by Phone-paid Services Authority to CliveA on .

Partially successful.

Dear Sir, We refer to your information request dated 1 September 2016, received by us on 5th September 2016. As I explained in my previous correspond...
Dear Sir/ Madam,   Thank you for your information request dated 11 December 2014. The response to your request is attached.   Yours sincerely,...

Only requests made using WhatDoTheyKnow are shown. ?