Parliamentary and Health Service Ombudsman

An ombudsman

904 requests

(page 8)

"I'm not a supporter of conspiracy theory - in the the PHSO is just there to defend the NHS etc. " There are plenty who have evidence of outright col...
Staff who did not uphold most complaints in 2015/16
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by J Roberts on .

Partially successful.

"Top 5" did not uphold 166 cases and upheld [fully] 15. For 2014/15 the "top 5" did not uphold 220 cases and fully upheld 23. https://www.whatdothe...
Dear J Roberts, Please find enclosed a response to your request for a review on this matter. Yours sincerely, Mark Lant / Assistant Legal Adviser Pa...
Dear J Roberts, Please find enclosed a response to your request for a review on this matter. Yours sincerely, Mark Lant / Assistant Legal Adviser Pa...
Board Minutes
Response by Parliamentary and Health Service Ombudsman to Jt Oakley on .

Successful.

Dear JT Oakley   Your information request: FDN 266043   I write in response to your information request of 9 August 2016 in which you asked:...
Update please
Response by Parliamentary and Health Service Ombudsman to D. Speers on .

Successful.

Dear D. Speers   Your information request (FDN-266453)   Thank you for your email of 13 August 2016.  You can access the information you have...
Refusing to Communicate

Awaiting classification.

Elsa Lila, it is all of the above. The Ombudsman and her staff are totally unaccountable to the public, to parliament and to large extent the court....
Quality of Service Issues (1)
Response by Parliamentary and Health Service Ombudsman to C Rock on .

Information not held.

 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
There maybe a reason why Steve Brown supports such a low rate of correction of the work of the FOIA department, Apparently he checks all the relevant...
Dear Ms Terry   Your information request – our reference: FDN 223672   I am writing in response to your Freedom of Information request dated 22...
SEPSIS Stats!
Request to Parliamentary and Health Service Ombudsman by D. Speers. Annotated by D. Speers on .

Partially successful.

Will have to check figures!
Dear D Speers   Your information request – our reference: FDN-264309   I am writing in response to your Freedom of Information request dated 12...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
Dear Mr Webber   Your information request: FDN-262776   I write in response to your email of 6 July 2016 in which you requested information he...
Staff Training continued!
Response by Parliamentary and Health Service Ombudsman to D. Speers on .

Partially successful.

Dear Ms Speers   Your information request (FDN-262493)   I am writing in response to your email of 4 July 2016, in which you asked the followi...
Online Critics of the Ombudsmen
Request to Parliamentary and Health Service Ombudsman by Brenda Prentice. Annotated by Brenda Prentice on .

Information not held.

Their mistake is to take us for fools. We may not have a level playing field, so can't beat them and receive justice , but we are not stupid! As you ha...
MP helpline
Response by Parliamentary and Health Service Ombudsman to J Roberts on .

Partially successful.

    Steve Brown Head of Risk and Assurance Parliamentary and Health Service Ombudsman E: [email address] W: [1]www.ombudsman.org.uk   F...
Russel Barr's comment on thank you notes
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Jt Oakley on .

Information not held.

As it is rumoured that Russell Barr quit the PHSO (with immediate effect), one can only assume the tremendous amount of gratitude for the complaint se...
Dear Della Reynolds   Your information request: FDN-261374   I write in response to your email of 28 June 2016 in which you asked for informat...
Dealing with Difficult Contacts

Awaiting classification.

Dear Max,   FDN-259379   I write in response to your email of 6 June 2016 in which you requested the following information: Could you kindly...
Dear Fiona Watts   We have responded to a series of information requests you made in one response which is available to view here:   [1]www.wh...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
Dear JT Oakley   FDN-258801   I write in response to your email of 20 June 2016.   Please see my earlier response which clearly states that...

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