Parliamentary and Health Service Ombudsman

An ombudsman

904 requests

(page 5)

 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Dame Julie Mellor
Request to Parliamentary and Health Service Ombudsman by CA Purkis. Annotated by Jt Oakley on .

Successful.

Pehaps the longest request ever to the PHSO. Anyone complaining should read this as a warning. Nothing has changed.... Still the reluctance to...
Dear Miss Watts   Your information request: FDN-274268   I write in response to your email of 3 January 2017, in which you requested informati...
Dear D Moore Thank you for your email. I now set out the data in plain text which I hope will be readable for you. Decision Service Service, D...
Dear Brenda Prentice   Your information request: FDN-274364   I write in response to your email of 2 February 2017, in which you made a number...
Quality of Service Issues (4)
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .

Refused.

Request Closed - timed-out for meaningful or honest response. The information provided does not reflect policy as carried out: I still await a response...
Quality of Service Issues (2)
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .

Refused.

Closed "Waiting for an internal review by Parliamentary and Health Service Ombudsman of their handling of this request". I regard this request as tim...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
I never understood the term 'opening the doors'. As investigaters why were their doors closed? Did they simply not do their job? Hide behind closed doo...
Under FOIA you are asking for original documents concerning the request, not a letter back with edited highlights. Where are they?
Requests for review in 2015/16
Response by Parliamentary and Health Service Ombudsman to D. Moore on .

Partially successful.

2 December 2016   Dear D Moore   Your information request – our case reference: FDN-274088   I am writing in response to your Freedom of In...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Potential Data Anomalies and Duplicates in Report
Request to Parliamentary and Health Service Ombudsman by navartne. Annotated by navartne on .

Partially successful.

Here's my reply to ICO response: "Note that I do require a formal decision for this complaint. This is because I have reasons to believe that PHSO do...
Dear J Roberts I am unsure why the formatting of the table has changed. I attach a PDF version of the response. Please let me know if there are any p...
Performance bonuses in 2015/16
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Brenda Prentice on .

Successful.

JT, You are exactly right, after 21 apologies for poor service, my original complaint of 5 years ago, or was it 6, has still not investigated. Any...
Dear J Roberts   Your information request: FDN 274133   I write in response to your information request of 16 November 2016 in which you asked...
Audit committee meetings' minutes
Response by Parliamentary and Health Service Ombudsman to Jt Oakley on .

Partially successful.

Dear J T Oakley   Your internal review (FDN-267468)   I am writing in response to your email of 25 September 2017 and subsequent emails in whi...
Investigations
Response by Parliamentary and Health Service Ombudsman to Rachel Ogilby on .

Successful.

Dear Rachel Ogilby   Your information request   I write in response to your information request of 29 December 2016 in which you asked:  ...
PHSO contracts over £10k
Response by Parliamentary and Health Service Ombudsman to Jt Oakley on .

Partially successful.

Dear JT Oakley   Thank you for your email to request an internal review of your Freedom of Information request.   Your internal review (FDN-26...
Perjury
Response by Parliamentary and Health Service Ombudsman to Fiona Watts on .

Long overdue.

Dear Ms Watts Your information request (FDN-274224) Thank you for your further email.  Further to the sources of publically available information...
Dear Fiona Watts   Your information request (FDN-274224)   I am writing in response to your two emails of 12 December 2016, which ask question...
Dear J Roberts RE: Your information request - FDN – 271353 I am writing in response to your Freedom of Information request dated 26 September 2016 in...
Scope
Response by Parliamentary and Health Service Ombudsman to Brenda Prentice on .

Refused.

Dear Mrs Prentice Your internal review (FDN-272136)   Thank you for your further email.  I would like to confirm that we have no further informa...
https://en.m.wikipedia.org/wiki/Data_Protection_Directive
Nolan Principles
Request to Parliamentary and Health Service Ombudsman by D. Speers. Annotated by Brenda Prentice on .

Refused.

The reason the Nolan Principals are not followed in the PHSO is that they are unaccountable so they don't have to....simple.

Only requests made using WhatDoTheyKnow are shown. ?