Parliamentary and Health Service Ombudsman

An ombudsman

904 requests

(page 4)

 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
12 May 2017     Dear Ann Brooks   Your information request – our case reference: FDN-274574   I am writing in response to your Freedom of...
Finance System

Awaiting classification.

10 May 2017   Dear Frank Desposito   Your information request – our case reference: FDN-274566   I am writing in response to your Freedom o...
Dear Mr Adedeji   Your internal review (FDC-274191)   I am writing in response to your email of 7 March 2017 in which you stated that we had f...
Dear Carol Lingard,   Your Information Request: FDN-274534   I write in response to your information request received by the Parliamentary and...
Complaint Statistics
Request to Parliamentary and Health Service Ombudsman by Oscar. Annotated by Jt Oakley on .

Successful.

Wow. That's so many proved right And many people just give up before the review stage.
Committee Expenses

Successful.

Not the ones who should go that's for sure, they just hang in there.
Thank you Della, you have just shown the PHSO for what they are. Corrupt! Yes that was my experience, I have the evidence but nothing done about it....
Dear J Roberts   Your information request – our reference: FDN 244904   I am writing in response to your freedom of information request dated 1...
PHSO Customer Care Team
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by A.E. on .

Partially successful.

"In 2015/16 the CCT handled 593 service complaints and dealt with 1969 complaints about our decisions." Wow, almost two thousand complaints in one ye...
Code of Conduct for PHSO staff
Request to Parliamentary and Health Service Ombudsman by Mrs D Havercroft. Annotated by C Rock on .

Successful.

I saw scant if any references to Code of Conduct relating to PHSO Customers i.e. the reason the PHSO exist. Assuming that customers might expect bes...
Dear Della Reynolds,   Your information request: FDN- 274485   I write in response to your email of 14 March 2017 in which you requested infor...
Dear J Roberts Your information request (FDN-267915)   I am writing to you in relation to your email of 23 August 2016, in which you made a requ...
'Ask Mick' sessions
Response by Parliamentary and Health Service Ombudsman to J Roberts on .

Partially successful.

Dear J Roberts   Your internal review (FDN-270645)   I am writing in response to your email of 30 October 2016 in which you express dissatisfa...
Organisational chart updates
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Jt Oakley on .

Partially successful.

HR must hold a list of names and job titles. This can be redacted. And no Section 16 advice has been given as to how you might obtain the infor...
Dear Ms Colville   Follow-up to your information request (FDN-243657)   Further to my response of 20 January December 2015, please see the att...
    Steve Brown Head of Risk and Assurance Parliamentary and Health Service Ombudsman E: [email address] W: [1]www.ombudsman.org.uk   F...
Finance System

Long overdue.

 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Looks like a lot of back scratching goes on between PHSO and ICO. Either not investigated or not upheld. Then ICO returns the favour I'm sure. Would...
Organogram for March 2017
Response by Parliamentary and Health Service Ombudsman to J Roberts on .

Partially successful.

3 April 2017   Dear J Roberts   Your information request (our case reference: FDN-274451)   I am writing in response to your Freedom of Inf...
Dear JT Oakley Your information request: FDN-274399 and FDN-268807 I write in response to your emails of 29 September 2016 and 15 February 2017, in w...
Idenfication provided
Response by Parliamentary and Health Service Ombudsman to Candy6 on .

Awaiting classification.

Dear C Matthew   Your information request: FDN-274472   I write in response to your email of 9 March 2017, in which you requested information...
Statement by jon Shorrtridge?
Request to Parliamentary and Health Service Ombudsman by Brenda Prentice. Annotated by Fiona Watts on .

Partially successful.

Hello Brenda, "Vigorous" was the phrase used to describe DJM's tenure as Ombudsman? What? How do Victims , Complainants and Human Rights Campai...
Covering up the facts whilst still being seen to respond takes time.

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