Parliamentary and Health Service Ombudsman

An ombudsman

904 requests

(page 2)

Letter from HMCTS: "The Chamber President considers...this appeal is suitable to be decided by a Judge alone." https://foiaappeal.wordpress.com/pag...
Open complaints about yourselves
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by D. Moore on .

Refused.

Letter from HMCTS: "The Chamber President considers...this appeal is suitable to be decided by a Judge alone." https://foiaappeal.wordpress.com/pag...
Questioner: You may wish to see this new request of mine well over 12 months later. https://www.whatdotheyknow.com/request/case_subject_access_reques...
Dear Mr Hopkins,   FDN-274840 – Your information request   Thank you for your email of 13^th October 2017 requesting information held by the P...
I agree with both of your comments. Quangos like ombudsmen organisations exist only so the establishment can pretend that ordinary folks will have some...
Dear J Kumar,   Thank you for your email of 5^th October 2017 requesting information under the Freedom of Information Act 2000 (FOIA) held by the...
Compensation in personal injury claims
Request to Parliamentary and Health Service Ombudsman by Faye Stewart. Annotated by J Roberts on .

Awaiting classification.

From the 2016/17 Annual Report (page 12): "801 payments to make up for financial loss or recognise the impact of what went wrong: £605,760 from NHS o...
Organogram after 2 August 2017
Response by Parliamentary and Health Service Ombudsman to D. Moore on .

Awaiting internal review.

 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Three sets of PHSO committee minutes
Response by Parliamentary and Health Service Ombudsman to Jt Oakley on .

Partially successful.

resending   From: InformationRights Sent: 06 October 2017 15:49 To: '[FOI #355855 email]' Subject: FW: Your information request FDN-268806-Three...
Delay over complaints process
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .

Awaiting internal review.

May I quote "PHSO Customer Care Guidance Version: 1.0 - Version date: 15/04/15 "13 Complaints about [our customer] service ... will be handled by...
PHSO orders for the audits of records
Request to Parliamentary and Health Service Ombudsman by Jt Oakley. Annotated by Jt Oakley on .

Partially successful.

To the ICO - An audit is an overview and separate to cases, therefore it stands alone ...so not is clearly not necessary to go through every case,...
Dear Mr Higgs   Your information request (FDN-273979)   I would like to confirm that your request was understood.  However, for the reasons se...
Thank you J. Roberts, You have shown another example of what seems to be an utter farce behind the PHSO & Parliament. What a Pantomime? What a waste...
Dear Mr Wheatley,   Re: FDN-274798   Thank you for your email of 16 September 2017 to the Parliamentary and Health Service Ombudsman (PHSO) wh...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Dear D Moore   Re: FDN – 274746 – FOI request   I write in response to your email of 18 August 2017 requesting information held by the Parliam...
Top 25 sick staff in 2016/17
Response by Parliamentary and Health Service Ombudsman to D. Moore on .

Successful.

Dear Mr Moore,   Thank you for your email of 28 July 2017 requesting information under the Freedom of Information Act 1998 (FOIA).   I apologise f...
    Steve Brown Head of Risk and Assurance Parliamentary and Health Service Ombudsman E: [email address] W: [1]www.ombudsman.org.uk   F...
4 May 2017     Dear Carol-Ann Purkis   Your information request – our case reference: FDN-274549   I am writing in response to your Freed...
Printing
Response by Parliamentary and Health Service Ombudsman to Mr R Ell on .

Long overdue.

 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
PHSO Discretion
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .

Successful.

Complainants press on still getting 'cheap' responses for serious questions asked. In a case close to my heart I just wanted honest recognition of t...
Dear Ms Carter,   Thank you for your email of 7^th August 2017 requesting information under the Freedom of Information Act 2000 (FOIA).  Your info...
I meant to include this from para. 53: "The grounds for interfering with a decision of the Ombudsman are limited given the wide discretion that she i...
PHSO and clinical advisers identity
Response by Parliamentary and Health Service Ombudsman to minal mistry on .

Awaiting classification.

Dear Mr Mistry,   RE: Freedom of Information Request FDN-274720   Thank you for your information request received by the Parliamentary and Hea...
Dear J Roberts   Your internal review (FDN-274668)   Further to your email of 13 July 2017, I am writing with a response to your request for a...

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