Parliamentary and Health Service Ombudsman

An ombudsman

1001 requests
Equality Policy
Response by Parliamentary and Health Service Ombudsman to Brenda Prentice on .

Information not held.

Dear Ms Prentice,   Thank you for your email of 24 July.   In respect of the third part of your request, there is no standalone policy Equalit...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Open, transparent and accessible? Nothing has changed at PHSO under Rob Behrens
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Unaddressed Service Complaints
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .

Information not held.

Another day another effort. PHSO can not publish a Service Complaint procedure which impartially and without discrimination accepts complaints, give...
Accreditation framework and process
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by C Rock on .

Information not held.

I read: Response: "Sorry, we have never had or documented an Accreditation Framework or Process, and we are hoping someone will tell us what we should...
Dear Mr Kelly, Thank you for your email dated 25th June 2018 in which you request a review. Our team are able to deal with complaints in relation to...
Dear M Boyce   RE: Your information request: R0000093   I write in response to your email of 2 July 2018 regarding your request for informatio...
Dear Mr Wheatley,   Internal Review of Freedom of Information request (FDN-275088)   I have considered your previous correspondence including y...
Dear C Rock   RE: Your information request: R0000045   I write in response to your email of 31 May 2018 in regards to your request for informa...
Clarity in applied Dual Standards
Response by Parliamentary and Health Service Ombudsman to C Rock on .

Information not held.

Dear C Rock,   RE: Your Information Request – R0000010   Thank you for your email of 15 May 2018 in which you requested information held by th...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Ombudsman Haem Files
Response by Parliamentary and Health Service Ombudsman to JJ Evans on .

Information not held.

Dear JJ Evans   RE: Your information request: R0000006   I write in response to your email of 8th May 2018 in regards to your request for info...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Times the Ombudsman has been lied too
Request to Parliamentary and Health Service Ombudsman by D Rapp. Annotated by A.E. on .

Refused.

D Rapp: even when the person from the body complained about has not been called to swear on oath, they have STILL nonetheless committed perjury by lyi...
This aspect of monitoring PHSO service effectiveness is "outside their remit". I wonder if anyone else has researched this?
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Dear Angie C   RE: Your information request: FDN - 275122   I write in response to your email of 17^th March 2018 in regards to your request f...
There has still not been any evidence of any Quality Procedures at PHSO and no evidence of any skills in the field or any evidence of external standard...
Dear Ms Dunne I have looked into this again for you and can confirm the information you request at Question 3, including the country of residence for...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Dear Mr Hilton,   Re: Your Information Request – FDN-275005   I am writing in response to your email received 21 January 2018 in which you hav...
It is my belief that there have been no other 'ministerial inquiries' which shows that the chance of using this method to hold PHSO to account is equiv...
PHSO response to letter from James Titcombe
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by J Roberts on .

Information not held.

James Titcombe was interviewed for 'Learning from Life and Death' - a Radio 4 programme presented by Matthew Syed and rebroadcast on 17/1/18: http:...

Only requests made using WhatDoTheyKnow are shown. ?