Parliamentary and Health Service Ombudsman

A body that supports the work of a parliament and an ombudsman, also called PHSO

1350 requests
Dear Marvin Landell, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in...
05/05/2023 Dear J Harvey, PHSO Reference 00000898 Acknowledgement of your request for information Thank you for your correspondence of 21 April...
Limited sight
Request to Parliamentary and Health Service Ombudsman by JtOakley. Annotated by JtOakley on .

Successful.

It’s just not true. Doesn’t matter how many times you ask, returns are in the same format.
Something else you may wish to consider is the difference between complaints received and MP referrals. How many of the complaints (283 in 2022/23) ab...
Dear Amanda Hart, Thank you for your email of 21 January 2024 in which you requested information from the Parliamentary and Health Service Ombudsman...
Dear J Roberts, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in acc...
Complaints involving GHC Trust

Partially successful.

Dear Darren Watts, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in...
Dear J Roberts, Thank you for your request for information which received on 20 November 2023 in which you requested information from the Parliamenta...
WASPI - Rob Behrens letter to Justin Madders MP 26 March 2021 'I am aware that you referred a complaint to us relating to the communication of chang...
Dear Marianne Pope-Weidemann Internal review of your request for information Thank you for your email of 13 October 2023 in which you requested an...
Ombudsman Academy

Partially successful.

Rob Behrens likes to blow his own trumpet but the reality is there was always a 'resolution' option at PHSO before he arrived which actually resolved m...
Public Administration and Constitutional Affairs Committee Oral evidence: Parliamentary and Health Service Ombudsman Annual Scrutiny 2022-23, HC 198...
Complaints about the NHS in England 2022-23 27,441 complaints received 642 accepted for detailed investigation 76 Detailed investigation fully up...
Risk Management Policy
Response by Parliamentary and Health Service Ombudsman to S Hope on .

Successful.

Dear S Hope, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in accorda...
Thanks for this post J Roberts. It makes for very interesting reading. I found the PHSOthetruestory especially so.
Requests for a review 2017-18
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Helen Cross on .

Successful.

We have removed a response to this request that was sent on 3 October 2018 as the attached spreadsheet contained personal information that was released...
Complaints about UK Government Departments and other Public Organisations 2022-23 Published 23 October 2023 Complaints received – 6165 Complain...
Complaints about UK Government Departments and other Public Organisations 2022-23 Published 23 October 2023 Complaints received – 6165 Complain...
Complaints
Request to Parliamentary and Health Service Ombudsman by christina evans. Annotated by J Roberts on .

Successful.

Complaints about UK Government Departments and other Public Organisations 2022-23 23 October 2023 Complaints received – 6165 Complaints accepted f...
Staff
Response by Parliamentary and Health Service Ombudsman to S Hope on .

Successful.

Dear S Hope, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in accorda...
Yes we all know that and it has been like that for years. Why do we keep on keeping on? In the hope that one day... some how... they will be held accou...
Lockdown measures
Response by Parliamentary and Health Service Ombudsman to JtOakley on .

Partially successful.

Dear JtOakley, Thank you for your request for information which received on 14 September 2023 in which you requested information from the Parliamenta...
Dear J Roberts, Thank you for your email of 10 August 2022 in which you requested information from the Parliamentary and Health Service Ombudsman (PH...
Dear k smith, Thank you for your request for information from the Parliamentary and Health Service Ombudsman. Your request has been handled in accor...
Dear Hailey Flynn, FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Thank you for your request for information received on 25/07/2023 and is b...

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