Parliamentary and Health Service Ombudsman

An ombudsman

894 requests
The last time I had a report from PHSO I didn't ask for a review, I said I would write it my self. Their reviews are all the same, almost word for word...
Dear J Kumar,   Thank you for your email of 5^th October 2017 requesting information under the Freedom of Information Act 2000 (FOIA) held by the...
Three sets of PHSO committee minutes
Response by Parliamentary and Health Service Ombudsman to Jt Oakley on .
Partially successful.
resending   From: InformationRights Sent: 06 October 2017 15:49 To: '[FOI #355855 email]' Subject: FW: Your information request FDN-268806-Three...
PHSO orders for the audits of records
Request to Parliamentary and Health Service Ombudsman by Jt Oakley. Annotated by Jt Oakley on .
Partially successful.
To the ICO - An audit is an overview and separate to cases, therefore it stands alone ...so not is clearly not necessary to go through every case,...
Thank you J. Roberts, You have shown another example of what seems to be an utter farce behind the PHSO & Parliament. What a Pantomime? What a waste...
Dear Mr Wheatley,   Re: FDN-274798   Thank you for your email of 16 September 2017 to the Parliamentary and Health Service Ombudsman (PHSO) wh...
 Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence. ___...
Top 25 sick staff in 2016/17
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Successful.
Dear Mr Moore,   Thank you for your email of 28 July 2017 requesting information under the Freedom of Information Act 1998 (FOIA).   I apologise f...
4 May 2017     Dear Carol-Ann Purkis   Your information request – our case reference: FDN-274549   I am writing in response to your Freed...
PHSO Discretion
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by C Rock on .
Successful.
Complainants press on still getting 'cheap' responses for serious questions asked. In a case close to my heart I just wanted honest recognition of t...
Dear Ms Carter,   Thank you for your email of 7^th August 2017 requesting information under the Freedom of Information Act 2000 (FOIA).  Your info...
I meant to include this from para. 53: "The grounds for interfering with a decision of the Ombudsman are limited given the wide discretion that she i...
Dear J Roberts   Your internal review (FDN-274668)   Further to your email of 13 July 2017, I am writing with a response to your request for a...
The idea is to make government and public bodies totally unaccountable. There is precious little accountability now and it takes determination and yea...
Dear J Roberts   Thank you for your email of 26 June 2015 in which you asked for information in the following terms:   “You have not published...
The quote was cut. What he went on to add was... '......even though most of them only started last week. Takes at least two - before th...
Dear J Roberts, FDN-226958 Thank you for your email of 28 July in which you asked : “Thank you for the information. I would like something clarified...
Sickness absences
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by J Roberts on .
Partially successful.
Comparing the PHSO with the Public Services Ombudsman for Wales is illuminating: "During the year, an average of 4.0 days per employee were lost thro...
Please find the requested information in the attached spreadsheet.
J Roberts wrote the following: "49 staff recruited in September 2015, of whom 15 have either left or have formally expressed an interest in leaving w...
staff turnover at PHSO Partially successful.
Does anyone know of a public body with a higher staff turnover? From the Annual Report: "Staff turnover Staff turnover was 31% in 2016-17; higher...
Dear Mrs Storey   Thank you for your request for information.  Please find our response attached.   I should explain that we cannot respond to...
    Steve Brown Head of Risk and Assurance Parliamentary and Health Service Ombudsman E: [email address] W: [1]www.ombudsman.org.uk   F...
Email categories - 'Purple category'
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Partially successful.
Dear D Moore, Thank you for your email of 26 May requesting information from the Parliamentary and Health Service Ombudsman as follows: You recently...
ERP Systems Successful.
Dear Mr Paramo,   Your information request: Our ref: FDN-274629   Thank you for your email of 17 May 2017 requesting information from the Parl...

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