Parliamentary and Health Service Ombudsman

An ombudsman

1084 requests
Thanks Jason. We will indeed see if there is any justice soon enough. I've not had any experience of the Legal Ombudsman, but it seems that all UK Om...
MP referral for the year 2018/19
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by J Roberts on .

Awaiting classification.

612 MPs made 2,428 referrals during 2018/19. The most active include: Bernard Jenkin – 19 Mike Gapes – 15 Julia Lopez – 14 Diane Abbot – 13 Colle...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Dear Mrs Britton PHSO reference R0000625 Internal review of your request for information Thank you for your correspondence of 18th April 2019 in whic...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
That's probably a bit of window dressing as they have recently lost an ET to a disabled member of staff and I do believe there are others in the pipeli...
Dear Susan Britton Thank you for your email. This information was sent to your personal email account in response to a previous request. In accorda...
I made an anotation dated 10 May concerning section 42: https://www.whatdotheyknow.com/request/the_legal_no_mans_land_of_the_sh#comment-87948
Advisers
Request sent to Parliamentary and Health Service Ombudsman by Brenda Prentice on .

Awaiting response.

In this request: https://www.whatdotheyknow.com/request/review_findings#describe_state_form_1 PHSO state there is no policy to discourage pursui...
Review findings

Partially successful.

Dear Brenda Prentice Thank you for your email. We previously provided you with the below link to our Service Model which allow you to view all polic...
To try to address the concerns you have expressed I would like to limit this Freedom of Information request to part 1, for the past 5 years, where t...
Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Parliamentary and Hea...
Agreed. But as with 'it's not what you know, but who you know', it's also a case of 'its not what you say, but who is listening and deciding'.
Data protection

Awaiting response.

Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Dear Sofia Thank you for your reply. The request was asking us to identify a letter relating to a specific personal case and subsequently advise if...
Dear Sophia Tate   RE: Your information request: R0000659   I write in response to your information request sent to the Parliamentary and Heal...
Average length of time to carry out a review
Request to Parliamentary and Health Service Ombudsman by Sofía Tate. Annotated by M Boyce on .

Partially successful.

All this seems typical of the unfairness in PHSO processes. Someone who asked for a review on say 30 September 2018 had to wait an average of 4 mont...
Historic Cases 2
Request to Parliamentary and Health Service Ombudsman by Brenda Prentice. Annotated by C Rock on .

Information not held.

It appears now that the PHSO have re-defined 'clarity' for their own purposes. Just as previous years of PHSO machinations - no change here.
Historic cases 3

Awaiting response.

On two occasions I have asked for the definition and the policy for making cases historic. On both occasions I have been told this is a term not use...
That’s typical. Whatever stance the two organisations take they back up each other. = In my case complained the bank was withholding the data...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Me too.
Venice Convention

Information not held.

Dear Brenda Prentice   RE: Your information request: R0000619                              I write in response to your email to the Parliamenta...
Value for money 2

Information not held.

Dear Ms Prentice,   Internal Review of Freedom of Information Request   I write in response to your email of 28 March in which you request an...

Only requests made using WhatDoTheyKnow are shown. ?