Office of Rail and Road

A non-ministerial department, also called ORR

Known as the Office for Rail Regulation from 5th July 2004. Renamed to its current title on 1 April 2015 following the passage of the Infrastructure Act 2015, when the ORR gained responsibility for monitoring highways.

98 requests
Finance System
Response by Office of Rail and Road to Frank Desposito on .
Awaiting classification.
Dear Mr Desposito   Thank you for your email of 10 April requesting information about the system used by the Office of Rail and Road for financial m...
Dear Sir/Madam   Thank you for your email of 6th April.   I am handling your request under the terms of the Freedom of Information Act 2000 (FoIA...
Delay Repay information
Response by Office of Rail and Road to John Ward on .
Awaiting classification.
Dear Mr Ward   Thank you for your recent email.   I am handling your request under the terms of the Freedom of Information Act 2000 (FoIA 20000....
High Street Level Crossing Order
Response by Office of Rail and Road to G Simpson on .
Successful.
  Dear Mr Simpson,   Thank you for your email of 27th February 2017 requesting a copy of the current level crossing order for the Lincoln High Stre...
  Dear Bhav Parmar,   I refer to your request of 16th December for an organisation structure of all IT, procurement, finance and HR services within...
Thank you for your email of 21 March. This information is very helpful. Yours sincerely, Secretary, Sevenoaks Rail Travellers Association
IT systems and IT budget
Response by Office of Rail and Road to Monika on .
Delayed.
Dear Ms Wisniewska   Thank you for your email of 9 March in which you asked for the Office of Rail and Road's current IT budget, which IT systems ar...
Brayford Wharf Level Crossing Order
Response by Office of Rail and Road to G Simpson on .
Successful.
Dear Mr Simpson,   Thank you for your request of 8th February for copies of the current Level Crossing Orders pertaining to Brayford Wharf level cro...
Southern Rail performance statistics
Response by Office of Rail and Road to Dave Fawbert on .
Long overdue.
Dear Mr Fawbert,   Thank you for your request for information about scheduled services and performance of Southern Railways.   We have considered...
Railway Car Park Pricing Investigations Conducted
Response by Office of Rail and Road to Peter Johnson on .
Awaiting classification.
    [1]Description: [2]Description: Paul Wilkinson Office of Rail cid:image005.jpg@01D08D89.87665150 Senior Executive and Road logo Customer Corres...
Cross Country Cornwall Bound Service Cancellations
Response by Office of Rail and Road to Andrew Grant on .
Awaiting classification.
Dear Mr Grant,   Thank you for your request for information about Cross Country's performance on services scheduled to arrive Penzance, how many wer...
Dear Mr Carvey   Thank you for your email of 26 August 2014 in which you asked that we provide information to you regarding complaints that the Offi...
Dear Mr Marr   Thank you for the further information. Unfortunately we are unable to find any information about this decision. We suggest you focus...
Train motor inverters
Response by Office of Rail and Road to Ben Gittings on .
Information not held.
Dear Mr Gittings Thank you for your e mail of 2 February in which you requested information about train motor inverters. We have considered your reque...
Sheringham Level Crossing Order
Response by Office of Rail and Road to Bernard Jones on .
Successful.
Dear Mr Jones   Thank you for your email of 11 August asking for a copy of the Order for the level crossing at Station Road, Sheringham. Your reques...
Thameslink
Response by Office of Rail and Road to Stuart Carrison on .
Long overdue.
  Dear Mr Carrison,   Request for Information: Thameslink Railway Service Level Agreement and Train Operating Companies "Delay Repay" scheme   Th...
Dear Mr MacDonald   I write further  to your request for information regarding Halesworth Station level crossing.   I have now completed the p...
Central Allocations File
Response by Office of Rail and Road to S Marr on .
Refused.
Dear Mr Marr   I write further to my email of 16^th August and your request for details of the Central Allocations File.   The Central Allocations...
When was the ORR first made aware that CHRL were running passenger services in Oswestry?
Internal review request sent to Office of Rail and Road by Nigel Thomas on .
Awaiting internal review.
Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Office of Rail and Ro...
Dear Mr Marriott   Thank you for your email of 10^th May requesting information about level boarding and platform heights.   We have now considere...
Southern Rail conductor and driver sickness levels
Response by Office of Rail and Road to Joe Minihane on .
Awaiting classification.
Dear Mr Minihane,   I refer to your request for information of 25th May regarding the specific level of sickness amongst conductors on Southern Rail...
Dear Ms Price   Thank you for your email of 18 May requesting evidence of the right of way closure and validation of the risk assessment in relation...
Customer satisfaction
Response by Office of Rail and Road to Jonathan Mantle on .
Information not held.
Dear Mr Mantle   I write further to your freedom of information request of 9^th April.   We do not undertake any such surveys of rail passenger...
Rail Maintainence Costs
Response by Office of Rail and Road to Jonathan Mantle on .
Partially successful.
Dear Mr Mantle   We write further to our email of 7 March in response to your email of 6 March asking how much was spent on maintaining rail tracks...
West Coast Railways
Response by Office of Rail and Road to J Taylor on .
Successful.
Dear Mr Taylor   Our latest statement on the West Coast Railway Company can be found on our website at [1]http://orr.gov.uk/news-and-media/news-and...

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