The Ombudsman Service Limited

An ombudsman, also called Ombudsman Services

This authority is not subject to FOI law, so is not legally obliged to respond (details).

Ombudsman Services is not subject to the Freedom of Information Act 2000.

Ombudsman Services provides independent dispute resolution for the communications, energy, property and copyright licensing sectors.[1]

  • Ombudsman Services: Energy is approved by Ofgem under the Consumers Estate Agents and Redress Act 2008.
  • Ombudsman Services: Communications are approved by Ofcom as an alternative dispute resolution service.
  • Ombudsman Services: Property has been appointed by the Royal Institution of Chartered Surveyors (RICS) as the ombudsman for chartered surveyors and has also been approved by the Office of Fair Trading (OFT) as an estate agents redress scheme.
  • Ombudsman Services: Copyright Licensing resolves complaints from consumers relating to licences for the public performance of copyright music.
  • 18 requests
    Dear Ms Peters I refer to your correspondence below which appears to have been sent to us in error. From the information on the email, it would seem t...
    FAO Dawn Burdett   Thank you for your Freedom for Information request that you made on 27 February 2013 regarding complaints made against agents i...
    Fines Imposed
    Response by The Ombudsman Service Limited to Stuart Hopkins on .


    Dear Stuart   Thank you for your enquiry.   Ombudsman Services is not a public body and therefore it is not subject to the Freedom of Informat...

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