Office of Gas and Electricity Markets

A non-ministerial department and a regulator, also called Ofgem

148 requests
Dear Mr Bowen, Please find attached our response to your request for an internal review, reference FOI-IR-5-2017. Kind regards Sarah Methven Custome...
Dear Mr Ramsay,   Further to your request, Ofgem does not hold the information you requested. Our [1]state of the market report (2017) gives some ge...
Dear Mr Winter,   Thank you for your Information request here is our response.   There aren’t currently any technical requirements for meters t...
Systems IT
Response by Office of Gas and Electricity Markets to Andy Gilbert on .

Awaiting classification.

Dear Andy Gilbert,   Thank you for your enquiry which we acknowledge as a Freedom of Information request, logged under reference FOI-142-2018.   I...
Utility
Response by Office of Gas and Electricity Markets to J Dar on .

Successful.

Dear Enquirer, Thank you for your information request. An open letter to suppliers in 2010 - published on our website gives all of the appropriate r...
Households meter types and stats
Response by Office of Gas and Electricity Markets to Mr Abdul on .

Awaiting classification.

  Dear Mr Abdul,   Apologies for that, I'm not sure what's happened there. Please find attached.   I hope you are able to view it.   Kind regar...
Domestic meter reads
Response by Office of Gas and Electricity Markets to Jane Lucy on .

Awaiting classification.

Dear Jane, Thank you for your Freedom of Information Request, reference FOI-91-2018. Please find below our responses to your two questions. Do any en...
Dear I Pandor, Thank you for your enquiry, reference FOI-89-2018. The information you are requesting is already in the public domain on our website,...
Anaerobic Digestion Fuel usage
Response by Office of Gas and Electricity Markets to Sean Brawley on .

Partially successful.

Dear Mr Brawley   Further to your information request, reference O-12-2018, please find our response below.   Feed in Tariff   We do not h...
CADs and Smart Meters
Response by Office of Gas and Electricity Markets to Michael Hiden on .

Awaiting classification.

Dear Michael, Thank you for your FOI request, reference FOI-42-2018. Please find below our response. A) Can you advise how long the supplier obligati...
Dear Mr Ellinson, Thank you for your email regarding eligibility criteria for Warm Home Discount (WHD). Suppliers provide submission prior to opening...
Domestic gas leak report
Response by Office of Gas and Electricity Markets to I. Pandor on .

Information not held.

Dear Mr Pandor Thank you for contacting Ofgem. I am afraid we do not hold this information. I would suggest you contact Cadent directly on [email ad...
Cost of Smart Meters
Request to Office of Gas and Electricity Markets by Janice Croak. Annotated by Kevin Quinton on .

Information not held.

The Nov 2016 Cost Benefit Analysis report referred to can be found at the following URL: https://www.gov.uk/government/publications/smart-meter-roll-o...
Dear Sir/Madam   Further to your information request (reference FOI-196-2017) I can confirm the following the first call operatives (FCOs) numbers...
Dear Ms Dawson, Please see attached the specs for the only training course project (i.e. a training course set up and run for a particular client gro...
RHI at ...
Follow up sent to Office of Gas and Electricity Markets by Gary Clarke on .

Withdrawn by the requester.

Hi Paul, Based on confirmation from the RHI inquiry regarding this request there is no need to respond to this request. Yours faithfully, Gary Cl...
RHI at ...
Request to Office of Gas and Electricity Markets by Gary Clarke. Annotated by Gary Clarke on .

Partially successful.

Please note this was refused however the public inquiry today released this information
Discrimination
Response by Office of Gas and Electricity Markets to Tyrone Armatage on .

Information not held.

Dear Mr Armatage, My colleague Ms Chester responded to you on 2nd October as follows. "Dear Mr Armatage, Thank you for your further emails....
'Deemed contracts'
Response by Office of Gas and Electricity Markets to Tyrone Armatage on .

Long overdue.

Thank you for your email to Ofgem's Consumer Affairs team.   We will endeavour to provide you with a response within the next 10 working days.  ...
Discrimination
Response by Office of Gas and Electricity Markets to Tyrone Armatage on .

Information not held.

Dear Mr Armatage Thank you for your emails. Apologies for the delay in responding to you. Ofgem does not regulate prices or standing charges set by s...
Dear Stephen, Thank you for your email.    You have asked us to provide the following information:   If a measure has been notified, which su...
Dear Mr Ghafoor, Please find attached Ofgem's response to your request for internal review. Regards Paul Kitcher Head of Information Management...
RHI at
Response by Office of Gas and Electricity Markets to Gary Clarke on .

Long overdue.

HI Gary - sorry for not getting back to you more quickly with an acknowledgement - 2526-2017 for your reference. Paul Paul Kitcher Head of Inform...
Dear Frank Please find attached correspondence relating to the ENWL derogation from January. I apologise for the delay in responding. There were a nu...
Hi Gary, Thanks for your enquiry ref 2511-2017. I'll get it off to the RHI team now. Paul Paul Kitcher Head of Information Management Knowledge M...

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