Office of Gas and Electricity Markets

A non-ministerial department and a regulator, also called Ofgem

142 requests
Dear Mr Ellinson, Thank you for your email regarding eligibility criteria for Warm Home Discount (WHD). Suppliers provide submission prior to opening...
CADs and Smart Meters
Response by Office of Gas and Electricity Markets to Michael Hiden on .

Awaiting response.

Dear Mr Hiden, Thank you for your enquiry which we acknowledge as a Freedom of Information request, logged under reference FOI-42-2018. I have forwar...
Domestic gas leak report
Response by Office of Gas and Electricity Markets to I. Pandor on .

Information not held.

Dear Mr Pandor Thank you for contacting Ofgem. I am afraid we do not hold this information. I would suggest you contact Cadent directly on [email ad...
Cost of Smart Meters
Request to Office of Gas and Electricity Markets by Janice Croak. Annotated by Kevin Quinton on .

Information not held.

The Nov 2016 Cost Benefit Analysis report referred to can be found at the following URL: https://www.gov.uk/government/publications/smart-meter-roll-o...
Dear Sir/Madam   Further to your information request (reference FOI-196-2017) I can confirm the following the first call operatives (FCOs) numbers...
Dear Ms Dawson, Please see attached the specs for the only training course project (i.e. a training course set up and run for a particular client gro...
Confidence Code Requirement eight audits
Response by Office of Gas and Electricity Markets to rbowen on .

Awaiting classification.

Dear Mr Bowen, Please find attached our response to your request for an internal review, reference FOI-IR-5-2017. Kind regards Sarah Methven Custome...
RHI at ...
Follow up sent to Office of Gas and Electricity Markets by Gary Clarke on .

Withdrawn by the requester.

Hi Paul, Based on confirmation from the RHI inquiry regarding this request there is no need to respond to this request. Yours faithfully, Gary Cl...
RHI at ...
Request to Office of Gas and Electricity Markets by Gary Clarke. Annotated by Gary Clarke on .

Partially successful.

Please note this was refused however the public inquiry today released this information
Discrimination
Response by Office of Gas and Electricity Markets to Tyrone Armatage on .

Information not held.

Dear Mr Armatage, My colleague Ms Chester responded to you on 2nd October as follows. "Dear Mr Armatage, Thank you for your further emails....
'Deemed contracts'
Response by Office of Gas and Electricity Markets to Tyrone Armatage on .

Long overdue.

Thank you for your email to Ofgem's Consumer Affairs team.   We will endeavour to provide you with a response within the next 10 working days.  ...
Discrimination
Response by Office of Gas and Electricity Markets to Tyrone Armatage on .

Information not held.

Dear Mr Armatage Thank you for your emails. Apologies for the delay in responding to you. Ofgem does not regulate prices or standing charges set by s...
Dear Stephen, Thank you for your email.    You have asked us to provide the following information:   If a measure has been notified, which su...
Dear Mr Ghafoor, Please find attached Ofgem's response to your request for internal review. Regards Paul Kitcher Head of Information Management...
RHI at
Response by Office of Gas and Electricity Markets to Gary Clarke on .

Long overdue.

HI Gary - sorry for not getting back to you more quickly with an acknowledgement - 2526-2017 for your reference. Paul Paul Kitcher Head of Inform...
Dear Frank Please find attached correspondence relating to the ENWL derogation from January. I apologise for the delay in responding. There were a nu...
Hi Gary, Thanks for your enquiry ref 2511-2017. I'll get it off to the RHI team now. Paul Paul Kitcher Head of Information Management Knowledge M...
Northern Ireland RHI
Follow up sent to Office of Gas and Electricity Markets by Gary Clarke on .

Partially successful.

Hi Paul, Many thanks for researching this request. It's much appreciated. Yours sincerely, Gary Clarke
This may not be Ebico as such. Ebico recently has changed partners from using SSE to Robin Hood all customers should have been notified (a complete far...
Utility
Response by Office of Gas and Electricity Markets to J Dar on .

Awaiting classification.

Dear Enquirer, Thank you for your information request. An open letter to suppliers in 2010 - published on our website gives all of the appropriate r...
RHI at ...
Response by Office of Gas and Electricity Markets to Gary Clarke on .

Refused.

Thank you Gary, I can conform I have forwarded your alternate question to the RHI team. Regards Paul
Company Phone Number
Follow up sent to Office of Gas and Electricity Markets by Gary Clarke on .

Refused.

As I have submitted other requests regarding the information I am looking which may be more acceptable there is no need to carry out the internal re...
Economy 10 policies
Response by Office of Gas and Electricity Markets to Nick Davies on .

Information not held.

Dear Mr Davies, I apologise for not responding to your question earlier. In response to your request Ofgem does not have specific policies relating t...
IT and Finance systems
Response by Office of Gas and Electricity Markets to Dean farmer on .

Successful.

Dear Dean, You asked the question below recently. For simplicity I have edited in answers immediately underneath. 1) What Applications are you runn...
Dear Mr Corti, Following your request, please see below the associated information. The Anaerobic Digester plant cited in your email is not associate...

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