London North Eastern Railway Limited

A railway company, also called LNER

London North Eastern Railway Limited is a wholly owned subsidiary of DFT OLR Holdings Limited (DOHL), a government owned rail operator of "last resort".

The company has had previous names including DFT OLR1 LIMITED (16 Jul 2016 - 14 Feb 2018), GW RAILWAY LIMITED (18 Jun 2013 - 16 Jul 2016) and STRUTTON RAIL LIMITED (07 Feb 2003 - 18 Jun 2013).

In May 2018 it was announced DOHL will take on the running of the East Coast Main Line, through a wholly owned subsidiary, London North Eastern Railway (LNER).

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Decision to not implement 2 hourly services to Lincoln
Response by London North Eastern Railway Limited to R Patterson on .

Awaiting classification.

Dear Mr Patterson I am writing to acknowledge your below request for information. Yours sincerely Samantha Holmes FOI e: [email address]
Twitter accounts that are currently blocked and muted on your LNER twitter account.
Response by London North Eastern Railway Limited to Mark Taylor on .

Successful.

Dear Mr Taylor Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Mark...
Delay repay and other compensation stats
Response by London North Eastern Railway Limited to Mr Fairchild on .

Successful.

Dear Mr Fairchild Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] M...
Remuneration
Response by London North Eastern Railway Limited to Jonathan Sheppard on .

Awaiting classification.

Dear Mr Sheppard Please note this is a repeated request and we will be responding to this request to the email [email address]. Yours sincerely Sama...
Remuneration
Response by London North Eastern Railway Limited to Jonathan Sheppard on .

Awaiting classification.

Dear Mr Sheppard I am writing to acknowledge your below request for information. Yours sincerely Samantha Holmes FOI e: [email address]
Brand Assets Including Fonts
Response by London North Eastern Railway Limited to Anthony Harris on .

Awaiting response.

Dear Mr Harris I am writing to acknowledge your below request for information. Yours sincerely Samantha Holmes FOI e: [email address]
Request for a PDF copy of your previous full timetable booklet.
Response by London North Eastern Railway Limited to Anthony Bailey on .

Awaiting classification.

Dear Mr Bailey I am writing to acknowledge your below request for information. Yours sincerely Samantha Holmes FOI e: [email address]
Short formations.
Response by London North Eastern Railway Limited to Paul Collins on .

Successful.

Dear Mr Collins Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Pau...
Duplicate seat reservations
Response by London North Eastern Railway Limited to Mark Taylor on .

Awaiting classification.

Dear Mr Taylor Please find our response to your request for information attached. Your sincerely Samantha Holmes FOI e: [email address] Mark...
Social Media team suggestions/notifications to the catering team or management
Response by London North Eastern Railway Limited to Mark Taylor on .

Awaiting classification.

Dear Mr Taylor Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Mark...
Information about how your Twitter account staff pass things on when they say that they have.
Response by London North Eastern Railway Limited to Lewis Westwood on .

Successful.

Dear Mr Westwood Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Le...
Staff working on Christmas Day (25/12/2018) this year.
Response by London North Eastern Railway Limited to Benjamin Jones on .

Successful.

Dear Mr Jones Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Benja...
Acceptance of airplane tickets onboard your trains today (20/12/2018) due to the closure of London Gatwick International Airport because of the drones.
Response by London North Eastern Railway Limited to Darren Evans on .

Successful.

Dear Mr Evans Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Darre...
Tandem and cycle carriage on Azumas
Response by London North Eastern Railway Limited to R Lack on .

Partially successful.

Dear Ms Lack Please find our response to your below request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Revenue protection
Response by London North Eastern Railway Limited to G Webber on .

Successful.

To G Webber Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Irr...
Ticket barrier error codes.
Response by London North Eastern Railway Limited to Martin Wilson on .

Information not held.

Dear Mr Wilson Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Amount of staff that you currently employ.
Response by London North Eastern Railway Limited to Robert Mitchell on .

Awaiting classification.

Dear Mr Mitchell I am writing to acknowledge receipt of your below request for information. Yours sincerely Samantha Holmes FOI e: [email addr...
Requests made by Arriva Grand Central and First Hull Trains for you to carry their passengers on your train services.
Response by London North Eastern Railway Limited to Alexander Davidson on .

Successful.

Dear Mr Davidson Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] PE...
New current unit diagrams and working timetables for LNER services.
Response by London North Eastern Railway Limited to Harry Thornton on .

Successful.

Dear Mr Thornton Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] SU...
December 2018 Diagrams
Response by London North Eastern Railway Limited to Sean Jackson on .

Successful.

Dear Mr Jackson Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Information about Delay Repay statistics.
Response by London North Eastern Railway Limited to James King on .

Successful.

Dear Mr King Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]
Ticket Issuing Systems - Training Material
Response by London North Eastern Railway Limited to S Jones on .

Successful.

Dear S Jones Further to our below emails please find the second part of our response to your request for information attached. Yours sincerely Saman...
LNER Font types
Response by London North Eastern Railway Limited to A Jordan on .

Refused.

Dear A Jordan Please find our response to your below request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Seating plans for the new 800 and 801 trains.
Response by London North Eastern Railway Limited to William Harris on .

Successful.

To Mr Harris Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Wifi onboard your trains.
Response by London North Eastern Railway Limited to Simon Hill on .

Successful.

To Mr Hill Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]

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