London North Eastern Railway Limited

A railway company, also called LNER

London North Eastern Railway Limited is a wholly owned subsidiary of DFT OLR Holdings Limited (DOHL), a government owned rail operator of "last resort".

The company has had previous names including DFT OLR1 LIMITED (16 Jul 2016 - 14 Feb 2018), GW RAILWAY LIMITED (18 Jun 2013 - 16 Jul 2016) and STRUTTON RAIL LIMITED (07 Feb 2003 - 18 Jun 2013).

In May 2018 it was announced DOHL will take on the running of the East Coast Main Line, through a wholly owned subsidiary, London North Eastern Railway (LNER).

82 requests
Make a request to this authority
Request for a copy of your new current unit diagrams and working timetables for all LNER services starting from the new timetables changes today.
Response by London North Eastern Railway Limited to Harry Thornton on .

Awaiting classification.

Dear Mr Thornton, I am writing in response to your request for information Please see attached Kind regards Abigail Coates FOI e: [email addr...
Plans for the future of your MK3 and MK4 fleet once they have been fully withdrawn from service with you.
Request sent to London North Eastern Railway Limited by Jeremy Robinson on .

Awaiting response.

I would like to make this Freedom Of Information Act request to ask for details on what will happen to your MK3/MK4 fleet once the entire 800/801 fl...
The decision to transfer the responsibility for releasing the doors at stations from the Guard to the Driver on your new 800 and 801 trains.
Request sent to London North Eastern Railway Limited by Harold Cox on .

Awaiting response.

Thank you for your recent response to my FOI request i made on 30/04/2019 about the role of your Guards on your trains here - https://www.whatdothey...
Information regarding the usage of the word "Azuma" by LNER to refer to the new class 800 and 801 trains.
Request sent to London North Eastern Railway Limited by Steven Jenkins on .

Awaiting response.

I would just like to please make this Freedom Of Information Act request regarding the decision of LNER to continue to use the "Azuma" name for the...
The role of your Guards on your new soon to be introduced 800 and 801 trains.
Response by London North Eastern Railway Limited to Harold Cox on .

Successful.

Dear Mr Cox Please see attached our response to your request for information Many thanks Abigail Coates FOI e: [email address] Harold Cox [F...
May 2019 Diagrams
Response by London North Eastern Railway Limited to Sean Jackson on .

Successful.

Dear Mr Jackson Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Sean...
Full ingredients list for each and every item on your menu.
Request sent to London North Eastern Railway Limited by Joseph Mitchell on .

Awaiting response.

Under the Freedom Of Information Act i would like to please request a full ingredients list for each and every item on your menu. This includes the,...
Pricing & Ticketing Update Newsletters - final issues and replacement
Response by London North Eastern Railway Limited to Josh Smith on .

Successful.

Dear Mr Smith Please find our response to your below request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Brand Assets Including Fonts
Response by London North Eastern Railway Limited to Anthony Harris on .

Successful.

Dear Mr Harris Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Anth...
Train ticket vending machine manuals.
Response by London North Eastern Railway Limited to Edward Williams on .

Successful.

Dear Mr Williams Please find our response to your below request for information attached. Yours sincerely Samantha Holmes FOI e: [email addres...
Company policy of LNER for accepting other types of GBP banknotes.
Response by London North Eastern Railway Limited to Adam Smith on .

Successful.

Dear Mr Smith Please find our response to your below request for information attached. Yours sincerely Samantha Holmes FOI e: [email address]...
Clarification of whether LNER is actually publicly owned.
Request to London North Eastern Railway Limited by Paul Davis. Annotated by Paul Davis on .

Successful.

So yes it looks like they are allowed to sponsor the Doncaster Rovers football club. I don't think there is any issues or any problems with them doing...
Window Label Design
Follow up sent to London North Eastern Railway Limited by Kian Corrie on .

Successful.

Many thanks for the items. Regards, Kian Corrie
Remuneration
Response by London North Eastern Railway Limited to Jonathan Sheppard on .

Successful.

Dear Mr Sheppard Please note this is a repeated request and we will be responding to this request to the email [email address]. Yours sincerely Sama...
Remuneration
Response by London North Eastern Railway Limited to Jonathan Sheppard on .

Successful.

Dear Mr Sheppard Please see our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Jon...
Decision to not implement 2 hourly services to Lincoln
Response by London North Eastern Railway Limited to R Patterson on .

Successful.

Dear R Patterson Please find our response to your below request for information attached. Yours sincerely Samantha Holmes FOI e: [email addres...
Contract and service level agreement for assistance booking helpline
Response by London North Eastern Railway Limited to Doug Paulley on .

Successful.

Dear Mr Paulley Please see our response to your request for information attached. Yours sincerely Justin Hanson FOI e: [email address] Dou...
Request for a PDF copy of your previous full timetable booklet.
Response by London North Eastern Railway Limited to Anthony Bailey on .

Successful.

Dear Mr Bailey Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] LNER...
Duplicate seat reservations
Response by London North Eastern Railway Limited to Mark Taylor on .

Successful.

Dear Mr Taylor Please find our response to your request for information attached. Your sincerely Samantha Holmes FOI e: [email address] Mark...
Social Media team suggestions/notifications to the catering team or management
Response by London North Eastern Railway Limited to Mark Taylor on .

Successful.

Dear Mr Taylor Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Mark...
Ticket barrier error codes.
Request to London North Eastern Railway Limited by Martin Wilson. Annotated by Martin Wilson on .

Information not held.

Good morning. Many thanks for the link to that request. That is very helpful. Much appreciated. Kind regards. Martin Wilson
Amount of staff that you currently employ.
Response by London North Eastern Railway Limited to Robert Mitchell on .

Successful.

Dear Mr Mitchell Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Ro...
Twitter accounts that are currently blocked and muted on your LNER twitter account.
Response by London North Eastern Railway Limited to Mark Taylor on .

Successful.

Dear Mr Taylor Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Mark...
Delay repay and other compensation stats
Response by London North Eastern Railway Limited to Mr Fairchild on .

Successful.

Dear Mr Fairchild Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] M...
Short formations.
Response by London North Eastern Railway Limited to Paul Collins on .

Successful.

Dear Mr Collins Please find our response to your request for information attached. Yours sincerely Samantha Holmes FOI e: [email address] Pau...

Only requests made using WhatDoTheyKnow are shown. ?