London North Eastern Railway Limited

A Government owned rail operator of "last resort", a railway company and a limited company, also called LNER

410 requests
The knowledge ,diagrams
Response by London North Eastern Railway Limited to M a bateman on .

Awaiting response.

Thank you for your request for information. We are handling your request under the terms of the Freedom of Information Act 2000. We understand our l...
Jan to July in full Friday 10 May 2024 LNER AZUMA Week 6 9 car Class 800/1 (Bi-mode) DN 5D04 1D04 7 Standard class seats 510 (83%) 5D04 06:53 K...
Dear David, Please find attached our response to your request for information. Many thanks, FOI Team   ​​​​         FOI                  e. [...
LNER Cashback offers
Response by London North Eastern Railway Limited to Benjamin Wright on .

Awaiting classification.

Dear Benjamin, Thank you for your email. To clarify our previous response, we'd like to reiterate that your original question asked about LNER and...
TVM machine under procession
Response by London North Eastern Railway Limited to Danni on .

Partially successful.

Dear Danni,   Please find below a response to your final question.    1. A breakdown of ticket sales across different channels (TVM, service w...
Dear Diogo, I would like to confirm your request to ensure we have understood it correctly. You are asking for the following: A breakdown of ticke...
Legal Fees
Response by London North Eastern Railway Limited to Pamela Dees on .

Waiting clarification.

Dear [Pamela Dees/Emma Marshall], I hope this message finds you well. Thank you for your recent Freedom of Information request sent via the WhatDo...
LNER fares trial
Response by London North Eastern Railway Limited to Mr Fairweather on .

Refused.

Dear Mr Fairweather, It appears whilst dealing with the large volume of simpler fares requests, we did write your response but did not send it to yo...
LNER Azuma Voice Author
Response by London North Eastern Railway Limited to Alex on .

Information not held.

Hi Alex I’m not sure I understand what you mean. If you’re asking us to create documents or scripts, I’m afraid that’s out of scope of the FOIA. The...
Dear Thomas, Please find attached our response to your request for information. I apologies for the delay in response. Yours Sincerely, FOI Team...
Dear Ankeet, Please find attached our response to your request for information. I apologies for the delay in response. Many thanks FOI Team   ...
Dear Ankeet, Please find attached our response to your request for information. I apologies for the delay in response. Many thanks FOI Team   ...
Ticket office vacancies
Response by London North Eastern Railway Limited to Sophie Ward on .

Successful.

Dear Sophie Please see attached Kind Regards FOI Team   ​​​​         FOI                  e. [email address] @353LNER244#    Sophie Ward re...
Hi Daniel, Just to point you towards this response from the DfT: https://www.whatdotheyknow.com/request/eqia_lner_simpler_fares_pilot Kind Regard...
Dear Ian , Please find attached our response to your request for information. Kind Regards FOI Team   ​​​​         FOI                  e. [e...
Social Media team strategy
Response by London North Eastern Railway Limited to Thomas Stephens on .

Waiting clarification.

Dear Thomas, Thank you for your Freedom of Information request dated 29th February 2024 seeking a copy of LNER's 2024 social media content strategy...
Hi John If you look back through previous FOIs that have asked for complaint information, this is something we can’t extract. There is one instance...
I am writing to acknowledge receipt of your Freedom of Information (FOI) request. In accordance with the Freedom of Information Act, we will respond...
Jacqui Russell Head of Consumer Policy ORR By email 21 July 2023 Dear Jacqui LNER response to ORR letter concerning station ticket office reforms I a...
Hi Sophie Not a problem. The FOI inbox is having some issues at the moment with receiving emails from WDTK (temperamental) so if you have any questio...
Cancelled services to Lincoln
Response by London North Eastern Railway Limited to Jacob Pepper on .

Awaiting classification.

Dear Jacob, Please find attached our response to your request for information. Many thanks, FOI Team   ​​​​         FOI                  e. [...
London-Edinburgh fares
Follow up sent to London North Eastern Railway Limited by Gaelan Steele on .

Refused.

Dear FOI, Thanks for completing the internal review. I've just sent a response to the ICO - for reference, the text of the email I sent to them is...
Dear Nicholas, Please find attached our response to your request for information. Many thanks, FOI Team   ​​​​         FOI                  e...
Dear FOI requestor, Please see attached. I apologise for the delay, we are still catching up after the large number of requests we received. Kin...
Dear Owen, Please find attached our response to your request for information. I apologies for the delay in response we have recently had many FOIs a...

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