London North Eastern Railway Limited

A railway company, a Government owned rail operator of "last resort" and a limited company, also called LNER

337 requests
Make a Freedom of Information request to this authority
Food Hygiene standards
Clarification sent to London North Eastern Railway Limited by Peter on .

Awaiting response.

Dear FOI, I didn’t change my name I added my surname. I didn’t realise you needed a full name. I resubmitted the question. I’m new to this website....
Correspondence relating to ticket office closures
Response by London North Eastern Railway Limited to Sophie Ward on .

Delayed.

Hi Sophie Not a problem. The FOI inbox is having some issues at the moment with receiving emails from WDTK (temperamental) so if you have any questio...
Stations not meeting Schedule 17 hours
Response by London North Eastern Railway Limited to Sophie Ward on .

Partially successful.

Hi Sophie I won't be able to provide the statistics you're asking for until late next week at the earliest. The subject matter expert is currently on...
Board Meeting Minutes with OLR Holdings
Response by London North Eastern Railway Limited to Peter Duffy on .

Awaiting classification.

I am writing to acknowledge receipt of your Freedom of Information (FOI) request. In accordance with the Freedom of Information Act, we will respond...
Chilled food temperatures
Request sent to London North Eastern Railway Limited by Peter Duffy on .

Awaiting response.

Dear London North Eastern Railway Can you tell me the number of chilled food temperatures which have been recorded on your handover apps in the Notes S...
Awards Expenses Communications Team
Clarification sent to London North Eastern Railway Limited by James Arley on .

Awaiting response.

Hello Abigail, Thank you for your email. In relation to my FOI, I would like to know as part of the Communications Team/Social Media team how man...
Unit Daigrams
Response by London North Eastern Railway Limited to Billy Edmiston on .

Partially successful.

Hi Billy We do not have diagrams that far ahead, I have sent you what we have and I will update WDTK when we have more Kind regards Abigail
Diagrams 2023
Response by London North Eastern Railway Limited to London North Eastern Railway on .

Successful.

September 2023 Friday 15 September 2023 LNER AZUMA WEEK 24 9 car Class 800/1 (Bi-mode) DN 5D04 5A29 5D04 1D04 7 Standard class seats 510 (83%)...
Equality Impact Assessment
Response by London North Eastern Railway Limited to J Taylor on .

Successful.

Dear J Taylor Unfortunately this is another FOI request that didn't reach our inbox and is likely stuck somewhere. The EQIAs for the ticket office cl...
Driver to Guard and Guard to Driver staff transfers.
Response by London North Eastern Railway Limited to Trevor Newman on .

Awaiting classification.

I am writing to acknowledge receipt of your Freedom of Information (FOI) request. In accordance with the Freedom of Information Act, we will respond...
Ticket Office Closures major changes template for submission to passenger bodies
Response by London North Eastern Railway Limited to Doug Paulley on .

Successful.

Dear Doug Thank you for your recent Freedom of Information (FOI) request. We have processed your request in accordance with the Freedom of Informatio...
Delay Repay - Russia and Belarus
Response by London North Eastern Railway Limited to Duncan Lewis on .

Awaiting response.

I am writing to acknowledge receipt of your Freedom of Information (FOI) request. In accordance with the Freedom of Information Act, we will respond...
Trains failing to call at railway stations.
Response by London North Eastern Railway Limited to Adam Ford on .

Successful.

Dear Adam I am writing in response to your Freedom of Information (FOI) request. Please find attached the information you requested. I would like to...
Communications regarding the decision to introduce a first class “festival” menu
Response by London North Eastern Railway Limited to John Appleby on .

Awaiting classification.

Dear John. Thank you for your request. Please find attached our response to your inquiry.  Should you wish to request an internal review, it is impor...
LNER Train vs Plane Social Media challenge
Request sent to London North Eastern Railway Limited by Thomas Stephens on .

Delayed.

I am requesting information about the "Train vs Plane" race posted by your Social Media Team in June 2023. Can you advise on the following question...
Consultation on closure of ticket offices
Response by London North Eastern Railway Limited to James Finnegan on .

Awaiting classification.

Dear James Finnegan, Thank you for your recent Freedom of Information (FOI) request. We have processed your request in accordance with the Freedom of...
Negatibe financial effect of reducing station staffin hours
Response by London North Eastern Railway Limited to S E Paulley on .

Successful.

Dear Mr Paulley In response to your FOI request, I'd like to clarify that the context you've provided doesn't align with LNER's proposals. We manage...
Ticket office sales volumes
Response by London North Eastern Railway Limited to Mr Fairweather on .

Successful.

You are in luck, he hadn't deleted his original spreadsheet and had collected the information when he did his first data download. I've simply reissue...
Policy on the acceptance of various different coins and banknotes.
Response by London North Eastern Railway Limited to Steven Parker on .

Successful.

Dear Mr Parker Please see attached Kind regards Abigail Steven Parker [FOI #1007655 email] 3rd August 2023 Dear Mr Parker Your Freedom of Informati...
Updated brand guidance document 2023
Response by London North Eastern Railway Limited to Mr Liam J Wescott on .

Successful.

Hi Liam Please see attached. For clarity, I have redacted employee names, employee email address and internal links. Kind regards Abigail OUR BRA...
Requests made by the open access train operating companies for you to carry their passengers on your train services.
Response by London North Eastern Railway Limited to Alexander Davidson on .

Successful.

Dear Alexander Please see attached Kind regards Abigail
Career Breaks
Response by London North Eastern Railway Limited to Raymond Greyhound on .

Successful.

Dear Raymond Please see attached for our response to your request for information Kind regards Abigail Raymond Greyhound 1st August 2023 Dear Raymo...
Promise to pay
Follow up sent to London North Eastern Railway Limited by Alfie Smith on .

Partially successful.

Dear FOI team, Thank you for keeping your information transparent. Yours sincerely, Alfie Smith
Diagrams, The Knowledge, Automated Announcements
Response by London North Eastern Railway Limited to London North Eastern Railway on .

Successful.

Sorry for the delay, don't have anything further than Aug Week 45 Friday 10 February 2023 LNER AZUMA 9 car Class 800/1 (Bi-mode) DN 5D04 DN801 XB...
MK4 trains automated announcements information.
Response by London North Eastern Railway Limited to David Smith on .

Successful.

Dear David It looks like we've had an email issue and the email I attempted to send to you a couple of weeks ago did not leave our outbox. Please see...

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