London North Eastern Railway Limited

A railway company, also called LNER

London North Eastern Railway Limited is a wholly owned subsidiary of DFT OLR Holdings Limited (DOHL), a government owned rail operator of "last resort".

The company has had previous names including DFT OLR1 LIMITED (16 Jul 2016 - 14 Feb 2018), GW RAILWAY LIMITED (18 Jun 2013 - 16 Jul 2016) and STRUTTON RAIL LIMITED (07 Feb 2003 - 18 Jun 2013).

In May 2018 it was announced DOHL will take on the running of the East Coast Main Line, through a wholly owned subsidiary, London North Eastern Railway (LNER).

114 requests
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Class 800/801 Announcement Files and "Knowledge" booklet
Request sent to London North Eastern Railway Limited by Daniel Gill on .

Awaiting response.

Would it be possible to acquire the files for the automated announcement system onboard your Class 800/801 "Azuma" units as well as the latest versi...
December 2019 rolling stock diagrams
Request sent to London North Eastern Railway Limited by Daniel Hanson on .

Awaiting response.

Please could you provide the LNER rolling stock diagrams for the new timetable starting 16th December. Many thanks in anticipation of your efforts....
Request for May 2019 to October 2019 Fleet Diagrams
Response by London North Eastern Railway Limited to Ryan Evans on .

Successful.

Dear Mr Evans Apologies for the delay. I hope the attached fulfils your request. Kind regards Abigail Coates FOI e: [email address] Record o...
Class 800 / 801 Automated Annoucement Sound Files
Response by London North Eastern Railway Limited to Joshua Cutting on .

Awaiting classification.

Dear Josh I have sent you the link as requested, please check your junk or spam folder Kind regards Abigail FOI e: [email address]
Class 800/801 Interior Announcements
Response by London North Eastern Railway Limited to Patrick Fox on .

Awaiting classification.

Dear Mr Fox, The link has been sent to you, please check your junk or spam folder. I note you sent an email directly to the FOI team, I have assumed y...
Pay and Display Transactions and Income
Response by London North Eastern Railway Limited to Kelly Bradley on .

Awaiting classification.

Dear Ms Bradley, Thank you for your email. Your request references council parking, LNER is a Train Operating Company and wishes to clarify whether y...
Smart Card provided by another rail company
Request sent to London North Eastern Railway Limited by Suvendu Mandal on .

Awaiting response.

I have a smart card provided by Transpennine Express and planning to buy a monthly season ticket between Leeds and Kings Cross. The ticket is loaded...
Preparation by LNER for the introduction of the new plastic £20 banknote from 20/02/2020 next year.
Request sent to London North Eastern Railway Limited by Geoffrey Roberts on .

Awaiting response.

Under the Freedom Of Information Act i would like to ask the following questions regarding the new plastic £20 banknotes: 1. Will all of your TVMs...
Automated Announcements & Bong
Response by London North Eastern Railway Limited to Zack EP on .

Successful.

Hi Zack I can certainly provide those however I need you to provide me with your email address so I can send them to you as a OneDrive link. If you co...
The Knowledge
Response by London North Eastern Railway Limited to Steve Elibank on .

Successful.

Hi Steve Unfortunately I am unable to, as the link is sent in a manner that only the recipient can access it. Additionally it is sent direct from my w...
Information regarding the operation of ten coach class 800 and class 801 trains formed of two coupled units.
Response by London North Eastern Railway Limited to Malcolm Johnson on .

Successful.

Dear Mr Johnson Please find attached our response to your request for information Kind regards Abigail Coates FOI e: [email address] Malcolm...
New current updated copy of your full ingredients list for each and every item on your menu.
Response by London North Eastern Railway Limited to Joseph Mitchell on .

Successful.

Dear Mr Mitchell, Please find enclosed our response to your request. Kind regards Abigail Coates FOI e: [email address] Joseph Mitchell [FOI...
Schedule 8 Income received related to fatalities
Response by London North Eastern Railway Limited to Nicholas Allan on .

Successful.

Dear Mr Allan Please find attached our response to your request for information Kind regards Abigail Coates FOI e: [email address] Nicholas A...
LNER Sunderland Services that didn't make it to Sunderland
Response by London North Eastern Railway Limited to A. Lamb on .

Successful.

Dear Mr Lamb Please see attached for our response to your request Kind regards Abigail Coates FOI e: [email address] Adam Lamb [FOI #611878 e...
Request for current Azuma, 225 and HST diagrams
Response by London North Eastern Railway Limited to Ryan Evans on .

Successful.

Hi Ryan At the moment due to our fleet transition and the amount of major engineering work at weekends, the set diagrams and depot plans are currently...
Expiring RTVs
Response by London North Eastern Railway Limited to David Shah on .

Successful.

Dear Mr Shah Please find attached our response to your request for information Kind regards Abigail Coates FOI e: [email address] David Shah...
Request for the automated announcements sound files for your class 800 and class 801 trains.
Response by London North Eastern Railway Limited to Edward Simmonds on .

Successful.

Dear Mr Simmonds I have sent you a OneDrive link with access to the requested files. Please note this access will be rescinded within 14 days so plea...
Request for the sound files for your class 800 and class 801 automated announcements.
Response by London North Eastern Railway Limited to Simon Blair on .

Successful.

Dear Mr Blair We haven't sent the 800 and 801 announcements out on CD previously, I am able to send them to you as a OneDrive link however this would...
Class 91 Costings
Response by London North Eastern Railway Limited to James Stoker on .

Successful.

Dear Mr Stoker Apologies for the delay on responding to your request for information. Please find our response attached Kind regards Abigail Coates...
Railway contingency plans
Response by London North Eastern Railway Limited to Robin Strutt on .

Refused.

Dear Mr Strutt Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Robin...
Schedule Cards
Response by London North Eastern Railway Limited to Max West on .

Successful.

Hi Max Unfortunately LNER will be unable to provide you with crew diagrams as these contain personal data. I have attached stock diagrams that were i...
Toilet income
Response by London North Eastern Railway Limited to Kevin Osborne on .

Successful.

Dear Mr Osborne Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Kevin...
Ticket types
Response by London North Eastern Railway Limited to Sophie Ward on .

Successful.

Hi Sophie The "Other" category is anything that is not a public website, station or Ticket Vending Machine, the majority of this will be corporate tra...
A copy of the "The Knowledge" booklet
Response by London North Eastern Railway Limited to Lucas Ainsworth on .

Successful.

Dear Mr Ainsworth, Please find our response to your request for information attached. Kind regards Abigail Coates FOI e: [email address] Luc...
First class lounges
Response by London North Eastern Railway Limited to Steve Elibank on .

Information not held.

Dear Mr Elibank Please see attached for our response to your review request. Kind regards Abigail Coates FOI e: [email address] Steve Elibank...

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