London North Eastern Railway Limited

A railway company, also called LNER

London North Eastern Railway Limited is a wholly owned subsidiary of DFT OLR Holdings Limited (DOHL), a government owned rail operator of "last resort".

The company has had previous names including DFT OLR1 LIMITED (16 Jul 2016 - 14 Feb 2018), GW RAILWAY LIMITED (18 Jun 2013 - 16 Jul 2016) and STRUTTON RAIL LIMITED (07 Feb 2003 - 18 Jun 2013).

In May 2018 it was announced DOHL will take on the running of the East Coast Main Line, through a wholly owned subsidiary, London North Eastern Railway (LNER).

101 requests
I would like to understand how much income was received by LNER from schedule 8 payments from Network Rail Limited for passenger delays specifically...
Dear sir or madam. Could you please kindly attach all of the sound files of the automated announcements for your class 800 and class 801 trains pl...
Class 91 Costings
Response by London North Eastern Railway Limited to James Stoker on .

Successful.

Dear Mr Stoker Apologies for the delay on responding to your request for information. Please find our response attached Kind regards Abigail Coates...
I would like to know how many times in 2018 and 2019 your 20:00 Kings Cross to Sunderland service did not make it all the way to Sunderland - meanin...
Expiring RTVs
Request sent to London North Eastern Railway Limited by David Shah on .

Awaiting response.

In the 6 months upto September (or the closest accounting period available), please could you tell me the percentage of Rail Travel Vouchers (RTV) t...
Railway contingency plans
Response by London North Eastern Railway Limited to Robin Strutt on .

Refused.

Dear Mr Strutt Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Robin...
Schedule Cards
Response by London North Eastern Railway Limited to Max West on .

Successful.

Hi Max Unfortunately LNER will be unable to provide you with crew diagrams as these contain personal data. I have attached stock diagrams that were i...
Toilet income
Response by London North Eastern Railway Limited to Kevin Osborne on .

Successful.

Dear Mr Osborne Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Kevin...
Ticket types
Response by London North Eastern Railway Limited to Sophie Ward on .

Successful.

Hi Sophie The "Other" category is anything that is not a public website, station or Ticket Vending Machine, the majority of this will be corporate tra...
The Knowledge
Request to London North Eastern Railway Limited by Steve Elibank. Annotated by Jack Doyle on .

Delayed.

I think you can ask them to go onto this page, press actions and respond to this request where they can upload the files directly.
Dear Mr Ainsworth, Please find our response to your request for information attached. Kind regards Abigail Coates FOI e: [email address] Luc...
First class lounges
Response by London North Eastern Railway Limited to Steve Elibank on .

Information not held.

Dear Mr Elibank Please see attached for our response to your review request. Kind regards Abigail Coates FOI e: [email address] Steve Elibank...
Dear Mr Marshall Apologies in the delay in responding to your request, please find our response attached Kind regards Abigail Coates FOI e: [e...
Dear Sophie I have requested the appropriate department to review the request on your behalf and they have provided me with further information. Pleas...
Social Media Accounts
Response by London North Eastern Railway Limited to Michael Bolton on .

Successful.

Dear Mr Bolton It appears that my response on Monday bounced back, unfortunately I have only just noticed. I have attached it again Kind regards...
Dear Mr Baker Please find attached our response to your request for information Kind regards Abigail FOI e: [email address] Thomas Baker [FOI...
Dear Mr Cox, It appears that our response to your request was not processed by What Do They Know, so I am attaching it again for convenience Kind reg...
Dear Mr Anderson Please see attached. Kind regards Abigail Coates FOI e: [email address] James Anderson [FOI #578851 email] 21 June 2019 Dear...
Dear Mr Jenkins Please see attached for our response to your request for information Kind regards Abigail FOI e: [email address] Steven Jenki...
Dear Mr Brown Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Micha...
Dear Mr Mitchell Please see attached for our response to your request for information Kind regards Abigail Coates FOI e: [email address] Jose...
Dear Mr Robinson Please find attached our response to your request for information Kind regards Abigail Coates FOI e: [email address] Jeremy...
Dear Mr Thornton, I am writing in response to your request for information Please see attached Kind regards Abigail Coates FOI e: [email addr...
Dear Mr Paulley I am writing to acknowledge your request for information Kind regards Abigail Coates FOI e: [email address]
Dear Mr Cox Please see attached our response to your request for information Many thanks Abigail Coates FOI e: [email address] Harold Cox [F...

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