The Local Government and Social Care Ombudsman

An ombudsman, also called LGSCO

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service, previously known as the Local Government Ombudsman (LGO).

661 requests
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LGSCO 20 012 688 evidence of compliance
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Awaiting response.

Dear Steven Wright   Please find attached letter.   Jackie York  Team Coordinator [1]SCO logo final jpeg for email signatures   Listen -...
LGSCO Decision 20 008 503 evidence of compliance
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Awaiting response.

Our ref: 22/041         Please quote reference 22/041 when contacting us about this request for information.   If telephoning, please contact: 033...
LGSCO 20 003 486 evidence of compliance
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Information not held.

Dear Steven Wright   INFORMATION ACCESS REQUEST – REFERENCE 22/014   Please find attached my response to your request for information which I...
LGSCO 19 019 593 Review and audit documentation
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Long overdue.

Dear Mr Wright   The Council has now sent us the evidence of its audit. I am afraid I shall be on leave next week and will not have time before th...
LGSCO 20011531 evidence of compliance
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Awaiting response.

Our ref: 22/030         Please quote reference 22/030 when contacting us about this request for information.   If telephoning, please contact: 033...
Nottingham City Council
Response by The Local Government and Social Care Ombudsman to Lee Odams on .

Partially successful.

Dear Lee Odams   INFORMATION ACCESS REQUEST – REFERENCE 22/003   Please find attached my response to your request for information which I rece...
All complaints dealt with and raised about a care provider called Quantum Care Limited
Response by The Local Government and Social Care Ombudsman to Sam Stone on .

Awaiting classification.

Dear Sam Stone   INFORMATION ACCESS REQUEST – REFERENCE 21/354   Please find attached my response to your request for information which I rece...
Does the actual Ombudsman ever see any complaints?
Response by The Local Government and Social Care Ombudsman to John Victor on .

Partially successful.

Dear Mr Victor I thought I had explained how they were selected. 1. The Ombudsman will see all cases where a report is published - she has to sign th...
Local Government Ombudsman outcome 19 007 325 (London Borough of Hounslow)
Response by The Local Government and Social Care Ombudsman to Em Hardy on .

Partially successful.

This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Number of complaints etc about higway damage claims
Response by The Local Government and Social Care Ombudsman to Sam Morgan on .

Successful.

Dear Sam Morgan Please find attached a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020...
Complaints against the Local Government Ombudsman
Response by The Local Government and Social Care Ombudsman to Kieran Jones on .

Partially successful.

Dear Kieran Jones   INFORMATION ACCESS REQUEST – REFERENCE 20/289   Please find attached my response to your request for information which I r...
Statistics for previous recourse to a particular provision in the Local Government Act 1974
Response by The Local Government and Social Care Ombudsman to A.H.Parrott on .

Refused.

Dear Sir/Madam     Please find attached the response to your FOI request.   Yours faithfully   Alison Benson     Alison Benson I In...
I wish to elicit advice on a local government problem.
Response by The Local Government and Social Care Ombudsman to Terence Trelawny-Gower on .

Successful.

Dear Terence Trelawny-Gower   Information Access Request – Reference 21/254   Please find attached our response to your access to information r...
Opening times for the Local Government Ombudsman
Response by The Local Government and Social Care Ombudsman to Ginny Hewitt (Account suspended) on .

Long overdue.

Thank you for your email.  If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a ref...
Multiple maladministrations
Response by The Local Government and Social Care Ombudsman to steve on .

Awaiting classification.

Dear Steve   Information Access Request – Reference 21/222   Please find attached our response to your access to information request which we...
Central Bedfordshire Council Complaints
Response by The Local Government and Social Care Ombudsman to Lara Mason on .

Successful.

Dear Lara Mason   Information Access Request – Reference 21/210   Please see attached our response to your access to information request which...
Malicious email volume
Response by The Local Government and Social Care Ombudsman to Rebecca Moody on .

Partially successful.

Dear Rebecca Moody   Information Access Request – Reference 21/213   Please find attached my response to your request for information which I...
Previous decision notices regarding bailiffs
Response by The Local Government and Social Care Ombudsman to dan74 on .

Information not held.

Please find attached our Response to Information Access Request 21-178     Jayne Spence I Information and Records Office [1]SCO logo final jpeg...
Fraud
Response by The Local Government and Social Care Ombudsman to dan74 on .

Refused.

Please find attached our response to Information Access Request 21-164     Jayne Spence I Information and Records Office [1]SCO logo final jpeg...
The Coronavirus Act 2020 policy 23 March 2020 to 1 May 2020
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Refused.

Dear Mr Wright   Please find attached the response to your information appeal.   Yours sincerely   Andrew Hobley I Assistant Ombudsman Pr...
Standard Operating Procedures and Scale for Rewards Documents Used by LGSCO
Response by The Local Government and Social Care Ombudsman to R Resident on .

Partially successful.

Please find attached our Response to Information Access request 21-199     Jayne Spence I Information and Records Office [1]SCO logo final jpeg...
Successful complaints against Local Authorities
Response by The Local Government and Social Care Ombudsman to Derick Barnes on .

Successful.

Dear Mr Barnes I attach a letter and other attachments in response to your request. Yours sincerely Hilary Pook Information & Records Manager | DL:...
Complaints received
Response by The Local Government and Social Care Ombudsman to Mr P Swift on .

Successful.

Dear P Swift   INFORMATION ACCESS REQUEST – REFERENCE 21/157   Please find attached our response to your access to information requested which...
Statutory duties of the ombudsman
Response by The Local Government and Social Care Ombudsman to dan74 on .

Long overdue.

Thank you for your email.  If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a ref...
Missing Decision Records
Response by The Local Government and Social Care Ombudsman to Chris Bury on .

Partially successful.

Please find attached our response to Information Access Request 21/123     Jayne Spence I Information and Records Office [1]SCO logo final jpeg...

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