The Local Government and Social Care Ombudsman

An ombudsman, also called LGSCO

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service, previously known as the Local Government Ombudsman (LGO).

633 requests
Make a request to this authority
The response it provided to the LGO (17 004 913)
Response by The Local Government and Social Care Ombudsman to Marcus Combie on .

Awaiting classification.

Dear Marcus Combie   Please find attached our response to your Information Access Request.   Regards,   Sharjeel Baloch I Access to Informa...
complaints for noise against TFL between 2016-2020
Response by The Local Government and Social Care Ombudsman to stelio di bello on .

Awaiting classification.

Dear Stelio di Bello   Please see acknowledgment letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo fina...
Complaints regarding Education within Suffolk County Council
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Awaiting response.

  Our ref: 20/298             Please quote reference 20/298 when contacting us about this request for information.   If telephoning, please...
Casework Policy Forum Guidance note on SEN and alternative remedy
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Awaiting response.

Our ref: 20/292             Please quote our reference when contacting us and, if using email, please put the number in the email subject line....
Complaints in regard deposit protection between 2017-2020
Response by The Local Government and Social Care Ombudsman to stelio di bello on .

Information not held.

Please find attached our response to your Information Access Request received on 08 December 2020.   Mandy Cashmore Information and Records Offi...
Mobile electronic devices provided to staff
Response by The Local Government and Social Care Ombudsman to J Roberts on .

Successful.

Dear J Roberts   Please find our attached our response to your Information Access Request and the LGO’s Social Media Policy.   Regards,  ...
Complaints against the Local Government Ombudsman
Response by The Local Government and Social Care Ombudsman to Kieran Jones on .

Awaiting response.

Our ref: 20/289             Please quote our reference when contacting us and, if using email, please put the number in the email subject line  ...
Decision 18005527 (December 2019).
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Refused.

Dear Steven Wright   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg...
claims against Leeds city council (upheld figures)
Response by The Local Government and Social Care Ombudsman to dan74 on .

Partially successful.

  15 March 2021   Daniel Perkins   [1][FOI #726260 email]     Our ref: 20/259   Please quote our reference when contacting us and,...
Complaints re serious sexual assault by staff in mental health Trusts and local authority failure to safeguard- JWT investigation process
Response by The Local Government and Social Care Ombudsman to Alea on .

Refused.

Please find attached our response to your Information Access Request 20/217     Jayne Spence Information and Records Office [1]SCO logo fina...
Information about your dealings with Stonewall #DontSubmitToStonewall
Response by The Local Government and Social Care Ombudsman to A Hilton on .

Successful.

Our ref: 20/254   Please quote our reference when contacting us and, if using email, please put the number in the email subject line   If tele...
Braintree District Council decision 18 012 076 (factually incorrect)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Successful.

This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
How many complaint service complaint have you received in the years 2015-2020
Request to The Local Government and Social Care Ombudsman by stelio di bello. Annotated by P. Smith on .

Long overdue.

Why hasn't the Local Government and Social Care Ombudsman responded yet?
Local email contacts
Request to The Local Government and Social Care Ombudsman by p cialfi. Annotated by p cialfi on .

Refused.

This request is now referred to the Information Commissioner
Refusal to investigate
Response by The Local Government and Social Care Ombudsman to dan74 on .

Refused.

Please find attached our response to your request reference 20/231     Jayne Spence Information and Records Office [1]SCO logo final jpeg for...
Digital Forms
Response by The Local Government and Social Care Ombudsman to Bob Smith on .

Successful.

Please find attached our response to your request reference 20/230     Jayne Spence Information and Records Office [1]SCO logo final jpeg for...
Breckland District Council 18 017 163 (source of information)
Follow up sent to The Local Government and Social Care Ombudsman by Mohamed Lincoln on .

Awaiting classification.

Your response: "I have now had the opportunity to review the original decision. The only written rationale for the decision not to amend the gu...
Complaint with respect to Councillor Sean Woodward of Fareham Borough Council
Response by The Local Government and Social Care Ombudsman to Jason Cullingham on .

Refused.

Please find attached our response to your information request 20/202 received on 14 December 2020     Jayne Spence Information and Records [...
This request involves the provision, by the LGSCO, of a clear explanation as to why a referred case was assessed and the conclusion was not to investigate.
Response by The Local Government and Social Care Ombudsman to Nick Dixon on .

Refused.

    21 December 2020   Nick Dixon   [1][FOI #709296 email]     Our ref: 20/183   Please quote our reference when contacting us an...
PHSO secondments to the JWT/JWT Manual
Request to The Local Government and Social Care Ombudsman by D. Moore. Annotated by J Roberts on .

Partially successful.

The decision notice referred to in this request, which relates to the PHSO, was upheld on appeal. DN: https://ico.org.uk/media/action-weve-taken/...
LGSO and Legality
Response by The Local Government and Social Care Ombudsman to Ryan Niccolls on .

Partially successful.

Dear Mr Niccolls   Please find attached letter from Karen Sykes (Director of Investigation) in response to your email of 25 July 2020 together wit...
Unpublished Decision Notices
Response by The Local Government and Social Care Ombudsman to Gwen Swinburn on .

Awaiting classification.

  Dear Gwen Swinburn   INFORMATION ACCESS REQUEST – REFERENCE 20/164   Please find attached my response to your request for information recei...
Serious misconduct and allegations of criminality against the LGO
Response by The Local Government and Social Care Ombudsman to Polly Smith (Account suspended) on .

Long overdue.

I am out of the office until Monday 17th December 2018.  Should you have any urgent enquiries please call us on 0300 061 0614.  
This is a freedom of information request
Response by The Local Government and Social Care Ombudsman to Nicola Guagliardo on .

Long overdue.

Dear Nicola Guagliardo   INFORMATION ACCESS REQUEST – REFERENCE 20/150   Please find attached my response to your request for information, whic...
Local Authorities with Translation and Interpreting Departments
Response by The Local Government and Social Care Ombudsman to Brett B on .

Information not held.

Dear Brett B   INFORMATION ACCESS REQUEST – REFERENCE 20/103   Please find attached my response to your request for information, which I recei...

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