The Local Government and Social Care Ombudsman

An ombudsman, also called LGSCO

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service, previously known as the Local Government Ombudsman (LGO).

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LGSO and Legality
Response by The Local Government and Social Care Ombudsman to Ryan Niccolls on .

Awaiting classification.

Dear Mr Niccolls   Please find attached letter from Karen Sykes (Director of Investigation) in response to your email of 25 July 2020 together wit...
Local Government Ombudsman outcome 19 017 846 (North East Lincolnshire Council)
Follow up sent to The Local Government and Social Care Ombudsman by Em Hardy on .

Awaiting classification.

You asked if your response was helpful. If you mean does it help reinforce my view that the Ombudsman purely exists to legitimise local government c...
Complaints about lambeth council
Response by The Local Government and Social Care Ombudsman to froot on .

Long overdue.

Our ref: 19/375             Please quote our reference when contacting us and, if using email, please put the number in the email subject line  ...
Refusing To Investigate Local Authority Maladministration
Request to The Local Government and Social Care Ombudsman by Northwich Guardians (Account suspended). Annotated by A Wilkinson on .

Partially successful.

https://publications.parliament.uk/pa/cm201012/cmselect/cmcomloc/writev/lgo/lgo11.htm At 3.05 I made a small contribution
Local Government Ombudsman outcome 19 007 325 (London Borough of Hounslow)
Response by The Local Government and Social Care Ombudsman to Em Hardy on .

Awaiting classification.

This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Thurrock Social Services
Response by The Local Government and Social Care Ombudsman to charlotte barnby on .

Awaiting classification.

Dear Miss Barnby and Mr Beckwith   I have received two requests for information which appear to be very similar.   Please accept my apologies...
ERP Systems
Response by The Local Government and Social Care Ombudsman to Michael Rohan on .

Successful.

Dear Michael Rohan   INFORMATION ACCESS REQUEST – REFERENCE 20/032   Please find attached my response to your request for information which I...
Using the Magistrates' court without good cause to penalise customers financially
Response by The Local Government and Social Care Ombudsman to Helen Barker on .

Awaiting classification.

Dear Helen Barker   Information Access Request - Reference 19/418   Thank you for your email dated 11 May 2020.   I can only refer you back...
Exercising discretion when applying to the court for a Council Tax Liability Order
Response by The Local Government and Social Care Ombudsman to Helen Barker on .

Partially successful.

Dear Helen Barker   INFORMATION ACCESS REQUEST – REFERENCE 19/419   Please find attached my response to your request for information received...
Council tax court summons when payments are up to date (Sandwell Borough Council)
Response by The Local Government and Social Care Ombudsman to Helen Barker on .

Partially successful.

Dear Helen Barker   INFORMATION ACCESS REQUEST – REFERENCE 19/416   Please find attached my response to your request for information received...
Breckland District Council 18 017 163 (source of information)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Awaiting classification.

Thank you for your email of 17 March. No, this will not happen. The guidance is next due for review in August 2020 Jayne Spence Information and Recor...
How many complaints about Nottinghamshire Count Council have been received that cannot be addressed by the LGO due to them being related to a policy decision?
Response by The Local Government and Social Care Ombudsman to A Clooney on .

Awaiting classification.

Dear A Clonan   Please find attached my response to your request for information received on 12 February 2020.   Yours sincerely     Man...
R v Commissioner for Local Administration ex p Colin Field
Response by The Local Government and Social Care Ombudsman to G Kanter-Webber on .

Successful.

Dear G Kanter-Webber   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpe...
Braintree District Council decision 18 012 076 (factually incorrect)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Awaiting classification.

This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Leeds city council upheld figures
Response by The Local Government and Social Care Ombudsman to dan74 on .

Successful.

Dear Dan Perkins   INFORMATION ACCESS REQUEST – REFERENCE 19/322   Please find attached my response to your request for information received o...
Council tax payment allocation in accordance with R. v Miskin Lower Justices [1953]
Follow up sent to The Local Government and Social Care Ombudsman by S Staffordson on .

Partially successful.

The Local Government and Social Care Ombudsman (LGSCO) has dealt with this matter without any regard for the review grounds, though I have decided i...
How do I access my deceased daughters social care records ?
Response by The Local Government and Social Care Ombudsman to Truth Seeker on .

Successful.

Dear Truth Seeker   INFORMATION ACCESS REQUEST – REFERENCE 19/319   Please find attached my response to your request for information received...
PHSO secondments to the JWT/JWT Manual
Response by The Local Government and Social Care Ombudsman to D. Moore on .

Partially successful.

Dear D Moore   INFORMATION ACCESS REQUEST – REFERENCE 19/308   Please find attached my response to your request for information received on 30...
Islington Council determinations
Response by The Local Government and Social Care Ombudsman to Sophie Talbot on .

Partially successful.

Dear Sophie Talbot   INFORMATION ACCESS REQUEST – REFERENCE 19/304   Please find attached my response to your request for information received...
Communications & Telephony Request
Response by The Local Government and Social Care Ombudsman to Daniel Leonard on .

Successful.

Dear Daniel Leonard   INFORMATION ACCESS REQUEST – REFERENCE 19/264   Please find attached my response to your request for information received...
Document Strategies
Response by The Local Government and Social Care Ombudsman to Bob Duncan on .

Successful.

Dear Bob Duncan   INFORMATION ACCESS REQUEST – REFERENCE 19/277   Please find attached my response to your request for information received on...
Vulnerable people data records and removing someones human rights
Response by The Local Government and Social Care Ombudsman to steve on .

Refused.

Dear Steve Prkns   INFORMATION ACCESS REQUEST – REFERENCE 19/243   Please find attached my response to your request for information received o...
Vulnerable people data records
Response by The Local Government and Social Care Ombudsman to steve on .

Refused.

Dear Steve Prkns   INFORMATION ACCESS REQUEST – REFERENCE 19/245   Please find attached my response to your request for information received o...
First review
Response by The Local Government and Social Care Ombudsman to steve on .

Partially successful.

  Dear steve prkns   INFORMATION ACCESS REQUEST – REFERENCE 19/254   Please find attached my response to your request for information receive...
Braintree District Council decision 18 012 076 (source of information)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Awaiting classification.

I am out of the office until Thursday 02 January 2020.   NOTICE - This message contains information intended only for the use of the addressee nam...

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