The Local Government and Social Care Ombudsman

An ombudsman, also called LGSCO

694 requests
Make a Freedom of Information request to this authority
Complaints selection guidance and process documentation.
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Partially successful.

Dear Steven Wright   Information Access Request – 23/120   Please find attached our response to your access to information request which we re...
Modus operandi breaches a fundamental principle of law?
Response by The Local Government and Social Care Ombudsman to EM Agnew on .

Refused.

Dear John Bradfield   Information Access Request – Reference 23/067   Please find attached our response to your request for information which w...
Education complaints as a percentage of overall complaints
Response by The Local Government and Social Care Ombudsman to B Saunders on .

Awaiting classification.

Dear B Saunders   I attach my response to your review request.   Yours sincerely   Andrew Hobley I Assistant Ombudsman [1]SCO logo final...
Breckland District Council 18 017 163 (source of information)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Partially successful.

Dear Mohamed Lincoln   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpe...
SEND data list
Response by The Local Government and Social Care Ombudsman to mandie on .

Awaiting classification.

Thank you for your email.  If you are making a request for information, you should get an acknowledgement from us within the next 2-3 days with a ref...
Education Complaints reporting year 2022-23
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Successful.

Dear Mr Wright   Please find attached the response to your request for a review of our response to your FOI request.   Yours sincerely   A...
Totality of employees working at both a Council and Ombudsman
Response by The Local Government and Social Care Ombudsman to Keith Campbell on .

Awaiting classification.

Dear Mr Campbell   Please find attached our response to your FOI review request.   Yours sincerely   Andrew Hobley I Assistant Ombudsman...
Equality Act ; Regulators, Inspectorates and Ombudsmen
Response by The Local Government and Social Care Ombudsman to Dick Fowler on .

Information not held.

Dear Dick Fowler   INFORMATION ACCESS REQUEST – REFERENCE 23/003   Please find attached my response to your request for information which was...
Local Authority not accepting complaint
Response by The Local Government and Social Care Ombudsman to Owen Wakefield on .

Successful.

Dear Owen Wakefield   INFORMATION ACCESS REQUEST – REFERENCE 22/300   Please find attached my response to your request for information which I...
Guidance (internal?)
Response by The Local Government and Social Care Ombudsman to Alison Melville on .

Long overdue.

Dear Alison Melville   INFORMATION ACCESS REQUEST – REFERENCE 22/289   Please find attached my response to your request for information which I...
Absence of an email address for LGO
Response by The Local Government and Social Care Ombudsman to Alison Melville on .

Information not held.

Dear Alison Melville   INFORMATION ACCESS REQUEST – REFERENCE 22/290   Please find attached my response to your request for information which I...
New Portal Communication System
Response by The Local Government and Social Care Ombudsman to Kathryn Curtis on .

Successful.

Dear Kathryn Curtis   INFORMATION ACCESS REQUEST – REFERENCE 22/257   Please find attached my response to your request for information which I...
Middlesbrough Borough Council Social Services complaints
Response by The Local Government and Social Care Ombudsman to Stephen Chipchase on .

Successful.

Dear Stephen Chipchase   INFORMATION ACCESS REQUEST – REFERENCE 22/265   Please find attached my response to your request for information which...
complaints for noise against TFL between 2016-2020
Response by The Local Government and Social Care Ombudsman to stelio di bello on .

Refused.

Dear Stelio di Bello   Please see response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg...
Malicious email volume
Response by The Local Government and Social Care Ombudsman to Rebecca Moody on .

Partially successful.

Dear Rebecca Moody   INFORMATION ACCESS REQUEST – REFERENCE 22/252   Please find attached my response to your request for information which I...
Data received from Suffolk County Council following a recommendation made
Response by The Local Government and Social Care Ombudsman to Lucy Jacobs on .

Successful.

Dear Lucy Jacobs   INFORMATION ACCESS REQUEST – REFERENCE 22/239   Please find attached my response to your request for information which I re...
Power to investigate South West Middlesex Crematorium?
Response by The Local Government and Social Care Ombudsman to kat daniels on .

Refused.

  Dear Kat Daniels   Thank you for your email dated 16 January 2023.   Having read your comments I do not believe your email relates to your...
Equality Law
Response by The Local Government and Social Care Ombudsman to Rachel Ogilby on .

Partially successful.

Dear Ms Ogilby   Please find attached the response to your information decision appeal.   Yours sincerely   Andrew Hobley I Assistant Ombud...
LGSCO England Complaints Statistics - 01/01.22 - 31/12/22
Response by The Local Government and Social Care Ombudsman to Elene Constantinou on .

Awaiting classification.

Dear Elene Constantinou   INFORMATION ACCESS REQUEST – REFERENCE 22/218   Please find attached my response to your request for information whic...
Latest SEN p note document Nov 2022
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Successful.

Dear Steven Wright   Information Access Request – Reference 22/200   Please find attached our response to your access to information request w...
Casework Policy Forum Guidance note on SEN and alternative remedy as at Nov 2022
Response by The Local Government and Social Care Ombudsman to Steven Wright on .

Successful.

Dear Steven Wright   Information Access Request – Reference 22/199   Please find attached our response to your information access request which...
How Effective is our Local Government Ombudsman and Social Care service?
Response by The Local Government and Social Care Ombudsman to Charles Carrington on .

Refused.

Dear Mr Carrington   Please find attached the decision on your information appeal.   Yours sincerely   Andrew Hobley I Assistant Ombudsman...
LGSC Ombudsman entire management / hierarchy ALL contact details
Response by The Local Government and Social Care Ombudsman to P. Smith on .

Refused.

Dear P Smith   Please find attached the response to your FOIA appeal.   Yours sincerely   Andrew Hobley I Assistant Ombudsman [1]SCO logo...
Internal staff guidance on local taxation - Payment allocation
Response by The Local Government and Social Care Ombudsman to Adam Adams on .

Partially successful.

Dear Mr Adams   INFORMATION ACCESS REQUEST – REFERENCE 18/238   Thank you for your email dated 17 February 2019.   Please accept my apologi...
Council Tax Fraud (£713) by Oldham Council employee Elaine Mitchell – reported to Oldham Council Chief Executive - No action to be taken.
Response by The Local Government and Social Care Ombudsman to Motiur Rahman Nizami on .

Refused.

Dear Motiur Rahman Rizami This is not a Freedom of Information request. If you wish to make a complaint about Oldham Council, please ring 0300 061 061...

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