The Local Government and Social Care Ombudsman

An ombudsman, also called LGSCO

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service, previously known as the Local Government Ombudsman (LGO).

615 requests
Make a request to this authority
This request involves the provision, by the LGSCO, of a clear explanation as to why a referred case was assessed and the conclusion was not to investigate.
Response by The Local Government and Social Care Ombudsman to Nick Dixon on .

Awaiting response.

Our ref: 20/183 Please quote our reference when contacting us and, if using email, please put the number in the email subject line If telephoning, pl...
Breckland District Council 18 017 163 (source of information)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Awaiting classification.

Dear Mohamed Lincoln   INFORMATION ACCESS REQUEST – REFERENCE 20/165   Please find attached an updated response to your request for information...
Serious misconduct and allegations of criminality against the LGO
Response by The Local Government and Social Care Ombudsman to Polly Smith (Account suspended) on .

Long overdue.

I am out of the office until Monday 17th December 2018.  Should you have any urgent enquiries please call us on 0300 061 0614.  
This is a freedom of information request
Response by The Local Government and Social Care Ombudsman to Nicola Guagliardo on .

Delayed.

Dear Nicola Guagliardo   INFORMATION ACCESS REQUEST – REFERENCE 20/150   Please find attached my response to your request for information, whic...
Local Authorities with Translation and Interpreting Departments
Response by The Local Government and Social Care Ombudsman to Brett B on .

Information not held.

Dear Brett B   INFORMATION ACCESS REQUEST – REFERENCE 20/103   Please find attached my response to your request for information, which I recei...
Freedom Of Information Request – Whether All Active and Dormant Private Limited Companies are Declarable Pecuniary Interests
Response by The Local Government and Social Care Ombudsman to Mark Dimmock on .

Partially successful.

Dear Mr Dimmock   INFORMATION ACCESS REQUEST – REFERENCE 18/141   Please find attached my response to your request for information received on...
Central Bedfordshire Council Complaints
Response by The Local Government and Social Care Ombudsman to Lara Mason on .

Successful.

Dear Lara Mason   INFORMATION ACCESS REQUEST – REFERENCE 20/092   Please find attached my response to your request for information, which I re...
LGSO and Legality
Response by The Local Government and Social Care Ombudsman to Ryan Niccolls on .

Awaiting classification.

Dear Mr Niccolls   Please find attached letter from Karen Sykes (Director of Investigation) in response to your email of 25 July 2020 together wit...
Local Government Ombudsman outcome 19 017 846 (North East Lincolnshire Council)
Follow up sent to The Local Government and Social Care Ombudsman by Em Hardy on .

Awaiting classification.

You asked if your response was helpful. If you mean does it help reinforce my view that the Ombudsman purely exists to legitimise local government c...
Complaints about lambeth council
Response by The Local Government and Social Care Ombudsman to froot on .

Long overdue.

Our ref: 19/375             Please quote our reference when contacting us and, if using email, please put the number in the email subject line  ...
Refusing To Investigate Local Authority Maladministration
Request to The Local Government and Social Care Ombudsman by Northwich Guardians (Account suspended). Annotated by A Wilkinson on .

Partially successful.

https://publications.parliament.uk/pa/cm201012/cmselect/cmcomloc/writev/lgo/lgo11.htm At 3.05 I made a small contribution
Local Government Ombudsman outcome 19 007 325 (London Borough of Hounslow)
Response by The Local Government and Social Care Ombudsman to Em Hardy on .

Awaiting classification.

This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Thurrock Social Services
Response by The Local Government and Social Care Ombudsman to charlotte barnby on .

Awaiting classification.

Dear Miss Barnby and Mr Beckwith   I have received two requests for information which appear to be very similar.   Please accept my apologies...
ERP Systems
Response by The Local Government and Social Care Ombudsman to Michael Rohan on .

Successful.

Dear Michael Rohan   INFORMATION ACCESS REQUEST – REFERENCE 20/032   Please find attached my response to your request for information which I...
Using the Magistrates' court without good cause to penalise customers financially
Response by The Local Government and Social Care Ombudsman to Helen Barker on .

Awaiting classification.

Dear Helen Barker   Information Access Request - Reference 19/418   Thank you for your email dated 11 May 2020.   I can only refer you back...
Exercising discretion when applying to the court for a Council Tax Liability Order
Response by The Local Government and Social Care Ombudsman to Helen Barker on .

Partially successful.

Dear Helen Barker   INFORMATION ACCESS REQUEST – REFERENCE 19/419   Please find attached my response to your request for information received...
Council tax court summons when payments are up to date (Sandwell Borough Council)
Response by The Local Government and Social Care Ombudsman to Helen Barker on .

Partially successful.

Dear Helen Barker   INFORMATION ACCESS REQUEST – REFERENCE 19/416   Please find attached my response to your request for information received...
How many complaints about Nottinghamshire Count Council have been received that cannot be addressed by the LGO due to them being related to a policy decision?
Response by The Local Government and Social Care Ombudsman to A Clooney on .

Awaiting classification.

Dear A Clonan   Please find attached my response to your request for information received on 12 February 2020.   Yours sincerely     Man...
R v Commissioner for Local Administration ex p Colin Field
Response by The Local Government and Social Care Ombudsman to G Kanter-Webber on .

Successful.

Dear G Kanter-Webber   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpe...
Braintree District Council decision 18 012 076 (factually incorrect)
Response by The Local Government and Social Care Ombudsman to Mohamed Lincoln on .

Awaiting classification.

This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Leeds city council upheld figures
Response by The Local Government and Social Care Ombudsman to dan74 on .

Successful.

Dear Dan Perkins   INFORMATION ACCESS REQUEST – REFERENCE 19/322   Please find attached my response to your request for information received o...
Council tax payment allocation in accordance with R. v Miskin Lower Justices [1953]
Follow up sent to The Local Government and Social Care Ombudsman by S Staffordson on .

Partially successful.

The Local Government and Social Care Ombudsman (LGSCO) has dealt with this matter without any regard for the review grounds, though I have decided i...
How do I access my deceased daughters social care records ?
Response by The Local Government and Social Care Ombudsman to Truth Seeker on .

Successful.

Dear Truth Seeker   INFORMATION ACCESS REQUEST – REFERENCE 19/319   Please find attached my response to your request for information received...
PHSO secondments to the JWT/JWT Manual
Response by The Local Government and Social Care Ombudsman to D. Moore on .

Partially successful.

Dear D Moore   INFORMATION ACCESS REQUEST – REFERENCE 19/308   Please find attached my response to your request for information received on 30...
Islington Council determinations
Response by The Local Government and Social Care Ombudsman to Sophie Talbot on .

Partially successful.

Dear Sophie Talbot   INFORMATION ACCESS REQUEST – REFERENCE 19/304   Please find attached my response to your request for information received...

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