The Local Government and Social Care Ombudsman

An ombudsman, also called lgo

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service.

544 requests

(page 9)

Dear Mr Van Spall The Freedom of Information Act includes a section (S.84) on interpretation of the terminology used in the Act. This includes the fol...
Enquiry
Response by The Local Government and Social Care Ombudsman to Abu Miqdad on .

Waiting clarification.

Thank you for your email. Without full details of your complaint I am unable to say whether it will or will not fall with the Ombudsman's jurisdictio...
It'd rub less salt in the wound if, without the great expense to the taxpayer, they just admitted that the public have no rights instead of pretending...
Dear Mr Redgard I attach a letter in response to your request. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734 | Loc...
Dear Mr/Ms Saunders I attach a letter in response to your request below, along with the document referred to in the letter. Yours sincerely Hilary P...
Dear Mr Tarry I am afraid we do not keep this information. The records we keep in relation to FOI requests show why a request was refused (if it was)...
Common Purpose Numbers

Information not held.

Dear Mr Jones I attach a letter in response to the request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734 | L...
Previous LGO Guidance on Investigations
Internal review request sent to The Local Government and Social Care Ombudsman by Roger John on .

Awaiting internal review.

Dear Ms Pook Renewed Request for Internal Review Thank you for your letter and other attachments of today. With respect, I feel you are thinking...
Legal Dpt
Request sent to The Local Government and Social Care Ombudsman by Rebecca How on .

Long overdue.

Please could you provide: - a chart detailing the structure of and positions within the legal department, - the names of those working in these...
The LGO is by design obstructive to complainants. The chances of getting accountability, integrity or fairness from the ombudsman or intrinsically cor...
closure of surestarts in Calderdale

Awaiting classification.

Dear Mr Foster I attach a letter in response to the request below. Yours sincerely Hilary Pook Communications & Records Manager | DL: 020 7217 4734...
Are these Maladministration ?
Response by The Local Government and Social Care Ombudsman to John Clark on .

Information not held.

Dear Mr Clark You are asking for a value judgement on whether a particular scenario would amount to maladministration. This is not recorded informatio...
Dear Mrs Vowles Your further question again amounts to a further Freedom of Information request. However I can tell you that 2 of the 4 complaints abo...
Local Government Employees
Request to The Local Government and Social Care Ombudsman by Mr j morgan. Annotated by Mr j morgan on .

Successful.

I have had problems with Coventry Ombudsman invesiators that have completely mis quoted what i have complained about which you can read here :-( http...
Dear Mr Vowles I attach a letter in response to your request below. Yours sincerely Hilary Pook Communications & Records Manager | DL: 020 7217 4734...
Dear Ms Hood I now attach a response to your request of 26 July, along with a document referred to in the letter. Once again, apologies for the delay....
LGO guidance

Successful.

Dear Ms Lawson I attach a letter and various documents referred to in the letter in response to your request below. Yours sincerely Hilary Pook Comm...
Dear Mr/Ms Tarry We have a guidance note on managing unreasonable complainant behaviour on our website at http://www.lgo.org.uk/publications/advice-a...
Dear Mr Dransfield I can only repeat what I said before: I understand from my colleagues who dealt with your complaint and FOI request, that you ha...
Dear S Tarry I attach a letter in response to your request below. Yours sincerely Hilary Pook Communications & Records Manager | DL: 020 7217 4734 |...
Dear B Saunders I attach a letter and enclosure in response to your request below. Yours sincerely Hilary Pook Communications & Records Manager | DL...
Dear Mr Killip I attach a letter in response to your request below. Hilary Pook Communications & Records Manager | DL: 020 7217 4734 | Local Governm...
Dear S Tarry I attach a letter in response to your request. Yours sincerely Hilary Pook Communications & Records Manager | DL: 020 7217 4734 | Loc...
The Ombudsman is now apparently getting up to speed on councils providing incorrect information on council tax, which is 'maladministration'. For exa...
Theses LGO investigators are simply paid by the taxpayer to keep maladministration and certain crimes covered by applying statute sufficiently successf...

Only requests made using WhatDoTheyKnow are shown. ?