The Local Government and Social Care Ombudsman

An ombudsman, also called lgo

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service.

540 requests

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Please see attached letter from Heather Lees, Commission Operating Officer.   Lisa Evans I Executive Assistant [1]cid:image001.jpg@01CB121E.B063...
Billing authority WA6 area

Information not held.

Dear Mr Dalton This is still not information we hold in that form. We do not have a list of postcodes covered by each local authority. However, to be...
This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-...
Rolls Building

Information not held.

Dear Ali Maghrebi I attach a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734...
Landlord and Tenant Act

Information not held.

Dear Ali Maghrebi I attach a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734...
Dear Mr Ward I'm not qualified to give an opinion on legal matters. The issue would have been highlighted to the local authority by the fact we had r...
Dear Dr [name removed] I attach a letter and enclosure in response to the new questions you raised below. Yours sincerely Hilary Pook Information &...
Its a farce you have no chance of an honest outcome as they investigate themselves.
When I had already complained about the final decision, the LGO said: "If you wish to complain about my [the investigator’s] decision you can send me...
High Court
Request to The Local Government and Social Care Ombudsman by Len Lowther. Annotated by navartne on .

Successful.

There is a website with the procedure: http://www.justice.gov.uk/courts/procedure-rules/civil/protocol/prot_jrv here it says although the court can...
Dear Mr Farrington I attach a letter in response to your request. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734 | L...
Dear Mr Dootson   Please see attached letter on behalf of Heather Lees, Commission Operating Officer.     Lisa Evans I Executive Assistant...
South Tyneside Council
Response by The Local Government and Social Care Ombudsman to John on .

Partially successful.

Dear Mr Robertson I attach a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734...
LGA and Statutory Restrictions
Request to The Local Government and Social Care Ombudsman by [name removed]. Annotated by Mr j morgan on .

Partially successful.

The lgo are a joke i have encountered the same. go to http://howsleepingdogslie.blogspot.co.uk/ the investigators are usually ex council employees an...
Format of request for information

Withdrawn by the requester.

This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-...
Dear Mr Lloyd I attach a letter in response to your request of 5 November. I apologise for the slight delay in responding, but I did need to seek clar...
Dear Mr Orr I attach a letter in response to your request below, and to your request for a review of the handling of your request 13/088. Yours since...
Dear Ms Stein I attach a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734 |...
Dear Ross Woollard We do not have a PGP key - we do not operate that system for sending email securely. We do not have a main customer contact email...
Dear Ms O'Reilly I attach a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734...
Dear Mr Rogers This time I have attached the letter. Hilary Pook Information & Records Manager | DL: 020 7217 4734 | www.lgo.org.uk | 9 Septembe...
Dear Mr Van Spall The Freedom of Information Act includes a section (S.84) on interpretation of the terminology used in the Act. This includes the fol...
Enquiry
Response by The Local Government and Social Care Ombudsman to Abu Miqdad on .

Waiting clarification.

Thank you for your email. Without full details of your complaint I am unable to say whether it will or will not fall with the Ombudsman's jurisdictio...
It'd rub less salt in the wound if, without the great expense to the taxpayer, they just admitted that the public have no rights instead of pretending...
Dear Mr Redgard I attach a letter in response to your request. Yours sincerely Hilary Pook Information & Records Manager | DL: 020 7217 4734 | Loc...

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