The Local Government and Social Care Ombudsman

An ombudsman, also called lgo

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service.

544 requests
Hello FYI I too have lodged service complaints against Mr Lewis, without a satisfactory outcome. These related to an apparent failure to read and/or...
Thank you for your helpful reply to my FOI. Yes, I would find it very helpful to see the guidance to practitioners’ statement regarding summer born...
Dear Sam Sutherland   INFORMATION ACCESS REQUEST – REFERENCE 18/216   Further to your email dated 03 December 2018 addressed to Ms Farman, I a...
Dear Mr Clark I don't think it is a question of choosing - more of ability to pay. Hilary Pook Information & Records Manager | DL: 0330 403 4734 | L...
Dear Ms Saunder As previously stated, there is no third report. I have found a decision on a complaint that was closed in February 2013, but this was...
Dear Mr Jenner Thank you for your e-mail dated 20 August 2018. From the information submitted it appears that you are looking to raise a complaint ra...
Thank you for the time and trouble taken by yourself and your colleague on this request. This is much appreciated and the informat...
Dear Ms Swinburn   Please find attached the response to your Freedom of Information Act.   Yours sincerely   Alison Benson       Al...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Dear Mr Andrews   Please find attached the response to your FOIA request.   Yours sincerely   Alison Benson       Alison Benson I I...
Well done for publicising this Tony. "Official" channels always say "go to the Ombudsman" which is a way of getting rid of you because they know that...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Dear Mr Jacques This is not a valid FOI request. You are asking for an opinion, not recorded information. We will not be responding further. Yours si...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Dear D Moore I attach a letter in response to your request. Yours sincerely Hilary Pook Information & Records Manager | DL: 0330 403 4734 | Local G...
Dear Rosey Garros Please find attached a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 0...
Dear Rosey Garros Please find attached a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 0...
The link to the decision (LGO website) https://www.lgo.org.uk/decisions/benefits-and-tax/council-tax/16-006-287
A link to the Ombudsman's decision (16 019 355) is below: https://www.lgo.org.uk/decisions/benefits-and-tax/council-tax/16-019-355
Dear Knowsley Residents News The points you raise are not FOI questions. We have no recorded information on your first point on how members of the pub...
This is to acknowledge receipt of your email. If you are making a request for information, you should get an acknowledgement from us within the next 2-...
Joint working

Successful.

Dear Ms Prentice The public have been able to bring social care problems to the LGO - whether against local authorities or private providers - since 2...
JUST LETTING YOU AND ANYONE ELSE WHO I HOPE SEES THIS THIS IS A FAKE WHAT DO THEY KNOW SITE! MY SOCIETY ITS CALLED its ran by the councils and a site c...

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