The Local Government and Social Care Ombudsman

An ombudsman, also called lgo

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service.

562 requests
Complaints about Local Councils

Awaiting classification.

Dear Lio Tug   Thank you for your email.  The LGSCO only deals with complaints about councils and adult social care providers.   Yours sincere...
Dear Fran French   INFORMATION ACCESS REQUEST – REFERENCE 18/331   Please find attached my response to your request for information received o...
Dear Thane Dick     INFORMATION ACCESS REQUEST – REFERENCE 19/036     Please find attached my response to your request for information rece...
Dear Mr Bhamjee   INFORMATION ACCESS REQUEST – REFERENCE 18/338   Please find attached my response to your request for information received on...
I think that this organisation is fairly easily misled by some untrustworthy, unprofessional LA staff who maybe protecting others. To deny the truth i...
Dear Thane Dick   INFORMATION ACCESS REQUEST – REFERENCE 18/336   Please find attached my response to your request for information received on...
I am out of the office until Monday 17th December 2018.  Should you have any urgent enquiries please call us on 0300 061 0614.  
Dear Ms Benson   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for...
Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of The Local Government...
Avoiding a poor public image

Partially successful.

Dear Lady Fleming   INFORMATION ACCESS REQUEST – REFERENCE 18/302   Please find attached my response to your request for information received...
Thank you for your email.  Please note I am out of the office until Wednesday 24 April 2019 and will consider your email on my return.   If your e...
Dear Mr Bhamjee   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for...
Dear K Dandy   INFORMATION ACCESS REQUEST – REFERENCE 18/327   Please find attached my response to your request for information received on 07...
Dear Emer Mander-O'Beirne   INFORMATION ACCESS REQUEST – REFERENCE 18/267   Please find attached my response to your request for information re...
Dear Mr Adams   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for e...
Dear Lady Fleming   INFORMATION ACCESS REQUEST – REFERENCE 18/279   Please find attached my response to your request for information received...
Dear Lady Fleming   INFORMATION ACCESS REQUEST – REFERENCE 18/281   Please find attached my response to your request for information received...
Dear Lady Fleming     INFORMATION ACCESS REQUEST – REFERENCE 18/266   Please find attached my response to your request for information receiv...
Dear Mr Adams   INFORMATION ACCESS REQUEST – REFERENCE 18/238   Thank you for your email dated 17 February 2019.   Please accept my apologi...
Our ref: 18/278            Please quote our reference when contacting us and, if using email, please put the number in the email subject line  ...
Dear Mr Clark I don't think it is a question of choosing - more of ability to pay. Hilary Pook Information & Records Manager | DL: 0330 403 4734 | L...
Dear Mr Bhamjee   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for...
Dear Ms Russell   INFORMATION ACCESS REQUEST – 18/151     Please find attached my response to your request for information received on 26 Se...
Dear Sir/Madam This is not a valid a request under section 8(1) of the Freedom of Information Act 2000. The reason for this is that it is unclear exac...
Dear Mr Bhamjee   INFORMATION ACCESS REQUEST – REFERENCE 18/234   Please find attached my response to your request for information received on...

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