The Local Government and Social Care Ombudsman

An ombudsman, also called lgo

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service.

561 requests
I am out of the office until Monday 17th December 2018.  Should you have any urgent enquiries please call us on 0300 061 0614.  
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Adult social care complaints statistics
Response by The Local Government and Social Care Ombudsman to K Dandy on .

Awaiting classification.

Dear K Dandy   INFORMATION ACCESS REQUEST – REFERENCE 18/327   Please find attached my response to your request for information received on 07...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Our ref: 18/341 Please quote our reference when contacting us and, if using email, please put the number in the email subject line If telephoning,...
Our ref: 18/338 Please quote our reference when contacting us and, if using email, please put the number in the email subject line If telephoning, p...
Dear Emer Mander-O'Beirne   INFORMATION ACCESS REQUEST – REFERENCE 18/267   Please find attached my response to your request for information re...
Dear Mr Hall   Please find acknowledgment letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg...
19 March 2019   Our ref: 18/336             Please quote our reference when contacting us and, if using email, please put the number in the em...
Dear Mr Adams   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for e...
Avoiding a poor public image

Awaiting classification.

Dear Lady Fleming   INFORMATION ACCESS REQUEST – REFERENCE 18/302   Please find attached my response to your request for information received...
Data Protection Officer

Awaiting response.

    Our ref: 18/329             Please quote our reference when contacting us and, if using email, please put the number in the email subject...
Thank you Yours sincerely, Fran French
Dear Lady Fleming   INFORMATION ACCESS REQUEST – REFERENCE 18/279   Please find attached my response to your request for information received...
Dear Lady Fleming     INFORMATION ACCESS REQUEST – REFERENCE 18/266   Please find attached my response to your request for information receiv...
Dear Mr Adams   INFORMATION ACCESS REQUEST – REFERENCE 18/238   Thank you for your email dated 17 February 2019.   Please accept my apologi...
Our ref: 18/278            Please quote our reference when contacting us and, if using email, please put the number in the email subject line  ...
Dear Mr Clark I don't think it is a question of choosing - more of ability to pay. Hilary Pook Information & Records Manager | DL: 0330 403 4734 | L...
Dear Mr Bhamjee   Please find response letter attached.   Yours sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for...
Dear Ms Russell   INFORMATION ACCESS REQUEST – 18/151     Please find attached my response to your request for information received on 26 Se...
Dear Sir/Madam This is not a valid a request under section 8(1) of the Freedom of Information Act 2000. The reason for this is that it is unclear exac...
Dear Mr Bhamjee   INFORMATION ACCESS REQUEST – REFERENCE 18/234   Please find attached my response to your request for information received on...
Sickness Absence
Response by The Local Government and Social Care Ombudsman to J Roberts on .

Partially successful.

Dear J Roberts I attach a letter with a corrected response to your first question. I apologise for the original error. Yours sincerely Hilary Pook I...
Dear Mx Benjamin-Elijah Gareth-Bailey I can confirm that we do not have any specific written guidance on this issue, beyond that which I have already...
Dear Sam Sutherland     INFORMATION ACCESS REQUEST REFERENCE 18/216     Please find attached my response to your request for information re...

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