The Local Government and Social Care Ombudsman

An ombudsman, also called lgo

Commission for Local Administration in England (CLAE) is the official title of the Local Government Ombudsman and Social Care service.

547 requests
Sickness Absence
Response by The Local Government and Social Care Ombudsman to J Roberts on .

Partially successful.

Dear J Roberts I attach a letter with a corrected response to your first question. I apologise for the original error. Yours sincerely Hilary Pook I...
Our ref: 18/246             Please quote our reference when contacting us and, if using email, please put the number in the email subject line  ...
  Our ref: 18/238             Please quote our reference when contacting us and, if using email, please put the number in the email subject line...
Dear Mx Benjamin-Elijah Gareth-Bailey I can confirm that we do not have any specific written guidance on this issue, beyond that which I have already...
I refer to your Email Response and say as follows that:- 1) The Localism Act 2011 does have many Sections whilst Section 150 Tenancy Strategies...
Dear Sam Sutherland     INFORMATION ACCESS REQUEST REFERENCE 18/216     Please find attached my response to your request for information re...
    Our ref: 18/229             Please quote our reference when contacting us and, if using email, please put the number in the email subject...
Dear Mr Bhamjee   INFORMATION ACCESS REQUEST – REFERENCE 18/212   Please find attached my response to your request for information received on...
Dear Rosey Garros Please find attached a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 0...
Dear Rosey Garros Please find attached a letter in response to your request below. Yours sincerely Hilary Pook Information & Records Manager | DL: 0...
I am out of the office until Monday 17th December 2018.  Should you have any urgent enquiries please call us on 0300 061 0614.  
Dear Mr Bhamjee   INFORMATION ACCESS REQUEST – REFERENCE 18/207   Please find attached my response to your request for information received on...
Complaints about Local Councils
Response by The Local Government and Social Care Ombudsman to lio tug on .

Awaiting classification.

Dear Lio Tug   Please find response letter attached.   Your sincerely   Trish Farman I Executive Assistant [1]SCO logo final jpeg for ema...
Thank you for your helpful reply to my FOI. Yes, I would find it very helpful to see the guidance to practitioners’ statement regarding summer born...
Dear Mr Dimmock   INFORMATION ACCESS REQUEST – REFERENCE 18/141   Please find attached my response to your request for information received on...
Dear Ms Griffin   ACCESS INFORMATION REQUEST – REFERENCE 18/159   Please find attached my response to your request for information received on...
Dear Ms Russell   INFORMATION ACCESS REQUEST – 18/151     Please find attached my response to your request for information received on 26 Se...
Dear Mr Clark I don't think it is a question of choosing - more of ability to pay. Hilary Pook Information & Records Manager | DL: 0330 403 4734 | L...
Financial Assessment
Response by The Local Government and Social Care Ombudsman to Ben Tyer on .

Awaiting classification.

Dear Mr Tyer   Access Information Request – Reference 18/125   Please find attached my response to your request for information received on 04...
Dear Ms Saunder As previously stated, there is no third report. I have found a decision on a complaint that was closed in February 2013, but this was...
This is to acknowledge receipt of your email.  If you are making a request for information, you should get an acknowledgement from us within the next...
Dear Mr Jenner Thank you for your e-mail dated 20 August 2018. From the information submitted it appears that you are looking to raise a complaint ra...
Dear Sir/Madam This is not a valid a request under section 8(1) of the Freedom of Information Act 2000. The reason for this is that it is unclear exac...
Dear Mr Flower I attach a letter in response to your request. Yours sincerely Hilary Pook Information & Records Manager | DL: 0330 403 4734 | Local...
Dear Sir/Madam     Please find attached the response to your FOI request.   Yours faithfully   Alison Benson     Alison Benson I In...

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