Independent Case Examiner
The Independent Case Examiner's Office was set up in 1997 to provide a FREE complaints review service to people wanting to complain about the Child Support Agency. Since then the office has taken on responsibility for looking at complaints about:
- Child Support Agency
- Debt Management
- Pension, Disability and Carers Service
- Financial Assistance Scheme
- Jobcentre Plus (including most Work Provider services)
- Child Maintenance and Enforcement Division (Northern Ireland)
- Northern Ireland Social Security Agency
- Independent Living Fund
123 requests
7 followers
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Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Complaints to Independent Assessment Services (ATOS)
Response by Independent Case Examiner to Daniel Bailey on .
Successful.
Dear Daniel Bailey,
I am writing in response to your request for information, received 23rd
January.
Yours sincerely,
DWP Central FoI Team
DWP...
Fictitious Arrears
Response by Independent Case Examiner to Jamie Evans on .
Awaiting classification.
Dear Jamie Evans,
I am writing in response to your request for information, received 14th
January.
Yours sincerely,
DWP Central FoI Team
DWP Ce...
Communications & Telephony Request
Response by Independent Case Examiner to Daniel Leonard on .
Awaiting classification.
Dear Daniel Leonard,
I am writing in response to your request for information, received 6th
December.
Yours sincerely,
DWP Central FoI Team
DWP...
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Dear Deborah Manley,
I am writing in response to your request for information, received 29th
October.
Yours sincerely,
DWP Central FoI Team
DWP...
Number of complaints received about loss of GMP indexation via the state pension calculation for people reaching state pension age on and after 6 April 2016
Response by Independent Case Examiner to C. Thompson on .
Information not held.
Dear C. Thompson,
I am writing in response to your request for information, received 9th
September.
Yours sincerely,
DWP Central FoI Team
DWP C...
Allegations of Child Abuse against Independent Case Examiner.
Response by Independent Case Examiner to Oysterman (Account suspended) on .
Refused.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Dear Mr Burrough,
I am writing in response to your request for information, received 19th
August.
Yours sincerely,
DWP Central FoI Team
Mr Timo...
Dear Mr Brawley,
I am writing in response to your request for information, received 23rd
August.
Yours sincerely,
DWP Central FoI Team
Central...
Complaints from 2015 to present about sanctions for miscarriage
Response by Independent Case Examiner to Amanda Hart on .
Information not held.
Dear Amanda Hart,
I am writing in response to your request for information, received 28th
August.
Yours sincerely,
DWP Central FoI Team
DWP Cen...
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Dear Jamie Evans,
I am writing in response to your request for information, received 23rd
July.
Details of our response are provided in the attach...
Require contact details
Response by Independent Case Examiner to Ian Binfield on .
Awaiting classification.
Dear Ian Binfield,
I am writing in response to your request for information, received 7th
June.
Yours sincerely,
DWP Central FoI Team
Annex A...
How ICE uses information gathered from complaitns to improve processes within he DWP.
Response by Independent Case Examiner to Daniel Wrapson on .
Partially successful.
Dear Daniel Wrapson,
I am writing in response to your request for information, received 28th
September.
Yours sincerely,
DWP Central FoI Team
D...
Status Assessments under chapter 10
Response by Independent Case Examiner to Dave Chaplin on .
Awaiting classification.
Please be advised that if you have not provided your name and full address
in your email we are unable to register and respond to your complaint and...
Documentation of any means considered to deal with massive volume of maladministration complaints from women born in 1950's..
Response by Independent Case Examiner to Elizabeth Marchant on .
Partially successful.
Dear Elizabeth Marchant,
I am writing in response to your request for information, received 16th
January.
Yours sincerely,
DWP Central FoI Team...
Case for Maladministration for 1950's women
Internal review request sent to Independent Case Examiner by E Hyde on .
Awaiting internal review.
I have NOT received a suitable and satisfactory response to either question asked.
I am still waiting for a reply from ICE with regard to the com...
Can complaints that have been determined through the negotiated settlement stage of ICE's investigation process be escalated to the full investigation process?
Response by Independent Case Examiner to Daniel Wrapson on .
Successful.
Dear Mr Wrapson,
I am writing in response to your request for information, received 3rd
October.
Yours sincerely,
DWP Central FoI Team
FOI Publication log
Response by Independent Case Examiner to Martyn Dewar on .
Partially successful.
Dear Martyn Dewar,
Thank you for your Freedom of Information request.
If you have any queries about this letter please contact me quoti...
Trade union stops DWP investigating my complaint.
Response by Independent Case Examiner to Peter Powell on .
Partially successful.
The Independent Case Examiner’s Office acknowledges receipt of your
e-mail.
IF YOU HAVE NOT PROVIDED YOUR NAME AND FULL ADDRESS IN YOUR EMAIL WE...
Hi sean,
In case this is of some use
Thank you for your Freedom of Information request received 2018.
You said:
1.
ICE claims it is unde...
Ethnicity of Staff by grade
Response by Independent Case Examiner to D. Moore on .
Partially successful.
Dear D Moore,
Thank you for your Freedom of Information request.
If you have any queries about this letter please contact me quoting the
r...
How do we formally complain about judge Taylor? He has put me and my children through a lot of stress! And exactly as you said was pushing his beliefs...
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