Housing Ombudsman Service

An ombudsman, also called Housing Ombudsman

74 requests
Staff
Response by Housing Ombudsman Service to S Hope on .

Awaiting response.

Dear S Hope   202322734 – Request for information under the Freedom of Information Act 2000.     Thank you for your Freedom of Information req...
Liability involved in complaints to the Housing Ombudsman
Response by Housing Ombudsman Service to Vishal Wilde on .

Awaiting classification.

Dear Vishal Wilde,   202322661 – Request for information under the Freedom of Information Act 2000   Thank you for your Freedom of Information...
Dear Celeste Morrison   Please find attached a response to your recent Freedom of Information request to the Housing Ombudsman Service.   Your...
Lengths of investigations
Response by Housing Ombudsman Service to Sara Robinson on .

Partially successful.

Dear Sara Robinson   Please find attached our response to your Freedom of Information Request.   Your sincerely   Marie Stone Data Protec...
Octavia Housing Complaints
Response by Housing Ombudsman Service to MsOksana Prymchuk on .

Successful.

Dear Oksana Prymchuk,   202314810 – Request for Information under the Freedom of Information Act 2000   Please find attached a response to you...
Equality Act ; Regulators, Inspectorates and Ombudsmen
Request to Housing Ombudsman Service by Dick Fowler. Annotated by Dick Fowler on .

Partially successful.

The Housing Ombudsman has a detailed Reasonable Adjustments policy covering its own interactions with the public. https://www.housing-ombudsman.org...
Letting Agency Billing Disclosure
Response by Housing Ombudsman Service to Terrence Woods on .

Information not held.

  30 August 2016 Dear Sir/Madam Enquiry: 201606641   Thank you for contacting our service. I understand that you are interesting in knowing ho...
12 June 2023 Dear Tina Irving   Case ID - 202307323   Please find attached a response to your Freedom of Information request to the Housing Omb...
Malicious email volume
Response by Housing Ombudsman Service to Rebecca Moody on .

Partially successful.

9 February 2023 Dear Ms Moody   Case ID - 202226346   Please find attached a response to your Freedom of Information request.   Yours sincerel...
Number of press officers and their salary bands
Response by Housing Ombudsman Service to Abdul Hai on .

Awaiting classification.

22 November 2022 Dear Abdul Hai   Case ID - 202218525    Please find attached a response to your recent Freedom of Information request.   You...
Referrals from other Ombudsman services
Response by Housing Ombudsman Service to R M Crorie on .

Successful.

20 September 2022 Dear R M Crorie    Case ID - 202211556 - Freedom of Infromation Request    Please find attached correspondence.    Yours s...
Crown Estate England
Response by Housing Ombudsman Service to Peter Walker on .

Awaiting classification.

Dear Mr Walker   Please find attached response in respect of your Freedom of Information request received by the Housing Ombudsman Service today....
Question about transparency
Response by Housing Ombudsman Service to Richard Norrie on .

Successful.

Dear Mr Norrie,   Please find attached the response to your request. Yours sincerely   Hayden Glassey Data Protection Manager 13 Sep 2022...
disaster recovery & IT support team @ Clarion Housing
Response by Housing Ombudsman Service to ko on .

Awaiting classification.

Dear Ms Pau   Please see attached response to your Freedom of Information request received today by The Housing Ombudsman Service.   Kind rega...
Some people might be interested in this: Policy paper Naming and shaming failing landlords Updated 11 August 2022 'In 2020/21 the Ombudsman iss...
Dear Katherine Quarmby,   Please find attached the response to your request for information.   Yours sincerely   Hayden Glassey 25 July 20...
Events
Response by Housing Ombudsman Service to Daniel McMorrow on .

Partially successful.

Dear Mr McMorrow, I write to respond to your information request.    I will respond to each question separately:   1. In The years 2020-2021...
Dear Hayden, Thank you for responding to my FOI request. I really appreciate it. Yours sincerely, Karen
Information Technology Request
Response by Housing Ombudsman Service to Agent3 on .

Successful.

Dear Gloria Zimba,   Please find attached a response to your request.   Yours sincerely   Hayden Glassey       10 January 2022 PO B...
Software Systems
Response by Housing Ombudsman Service to Tom on .

Successful.

25 March 2022 Dear Tom Burke   Case ID - 202126494    Please find attached information regarding your Freedom of Information Request.   Yours...
Dear Mr Hadaway I attach the response to your Freedom of Information Act 2000 request. Yours sincerely Margaret Hepburn Quality Assurance Manage...
Malicious email volume
Response by Housing Ombudsman Service to Rebecca Moody on .

Partially successful.

Dear Rebecca Moody,   Thank you for your email. This request has been considered under the Freedom of Information Act 2000.   We do not hold a...
Housing Ombudsman Designated Person referrals.
Response by Housing Ombudsman Service to Ms M Jennings on .

Partially successful.

Dear Ms Jennings   Thank you for your request for information received on 8 September 2021.   “I would like information about the referrals you...
Dear Ms Robinson   Thank you for your email received on 5 October 2021.   Please find the information requested attached in a spreadsheet.  ...
No washing facilities for terminally ill tenant
Response by Housing Ombudsman Service to Mark embery on .

Awaiting classification.

29 July    Dear M Embery    Complaint 202110045 Thank you for your email dated 20 July  in which you explain the problems you are experienci...

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