Home Office

A ministerial department

You cannot use this website to make requests about your own personal circumstances, such your immigration status.

This website makes all correspondence public. You must not use this service for personal correspondence. To contact the Home Office with personal inquiries use direct contact information published by the Home Office. Direct Home Office email addresses you can try include: public.enquiries@homeoffice.gsi.gov.uk or nationalityenquiries@homeoffice.gsi.gov.uk or DCAT@homeoffice.gsi.gov.uk (Digital Correspondence Allocation Team) or ukvigeneral@mailgb.custhelp.com (UK Visas and Immigration).

We understand that it can be difficult to get a response from the Home Office to personal immigration queries. If you are in the UK we suggest writing to the Home Office via your local Member of Parliament, if you send your correspondence to your MP, they or their office, can pass it on to the Home Office and ensure you get a response. This has the benefit of highlighting difficulties communicating with the Home Office to MPs.

The Home Office is the lead government department for immigration and crime. The Home Office's areas of responsibility include police, counter-terrorism, passports and drugs policy. The Home Office is lead by the Home Secretary and five other ministers.[1] The Home Office is often referred to in official documents and in Parliament by its former name 'the Home Department'.[2,3]

The Football Banning Orders Authority (FBOA) is part of the Home Office.

11825 requests
Inquiry into undercover policing.
Follow up sent to Home Office by Edward Williams on .

Long overdue.

You have 7 days to reply failing which I shall complain to the ICO. Very poor performance for a Dept which claims to uphold the law. Yours fait...
IHS refund
Request sent to Home Office by N. B. Muchemu on .

Awaiting response.

Name: Nicodemus B. Muchemu Nationality: Kenyan Date of Birth: 20/03/1992 GWF reference number: GWF049347889 IHS reference number: IHS1160629744...
Health Care Surcharge
Request sent to Home Office by Kyla Ruth on .

Awaiting response.

I have already paid the health care surcharge on my Tier 2 Visa which still has over a year remaining. I am choosing to switch to a Spouse Visa so t...
Profit margin on naturalisation process
Response by Home Office to Victoria Waldersee on .

Awaiting classification.

Dear Ms. Waldersee,     Thank you for contacting the Home Office with your request.   This has been assigned to a caseworker (case ref 50744)...
FLR FP - How many applicants with FLR FP visa as parent of a British Citizen have sponsored their spouses to the UK? Yours faithfully, A Ali
Refused Citizenship Application
Response by Home Office to Mirko Esposito on .

Awaiting classification.

Dear Mirko Esposito Thank you for your enquiry. If your application is unsuccessful, we will write to tell you why. There is no right of appeal agai...
Previous information
Request sent to Home Office by A Brown on .

Awaiting response.

I previously put in a request 50178 and was given a link to check for the results. It only gives me total number of returns but not from which count...
Mr. Thomas, Thank you for contacting the Home Office with your request. This has been assigned to a caseworker (case ref 50742). We will aim to send...
Jamaicans removed/voluntarily left the UK
Request sent to Home Office by A Brown on .

Awaiting response.

Can you please tell me how many Jamaican males were returned to Jamaica in May and June 2018? Can you please tell me how many Jamaican males volun...
Previous information
Request sent to Home Office by A Brown on .

Awaiting response.

I previously put in a request 49405 asking for information but the link you gave me does not seem to work. When i click the link to download it does...
Dear Ms. Waldersee,     Thank you for contacting the Home Office with your request.   This has been assigned to a caseworker (case ref 50728)...
Received BRP, haven't received passport
Response by Home Office to Dana on .

Awaiting classification.

Dear Sir/Madam,     Thank you for your e-mail of 22 October.             Our response to your enquiry will involve asking for or disclosing y...
Public libraries digital visa service
Response by Home Office to Bethan John on .

Awaiting response.

Dear Bethan John,   Thank you for contacting the Home Office with your request.   This has been assigned to a caseworker (case ref 50738). We w...
Application for a Replacement Biometric Residence Permit (BRP RC)
Response by Home Office to MIN-SUNG CHOI on .

Awaiting classification.

Dear M Choi, Thank you for your enquiry dated 21st October regarding BRP replacement.   Our response to your enquiry will involve asking for or dis...
SET(LR) statistics
Response by Home Office to Ahmed Khan on .

Awaiting response.

Dear Mr. Khan,   Thank you for contacting the Home Office with your request for an internal review.   This has been assigned to a caseworker (...
Ask about ihs refund more than 6 weeks
Response by Home Office to Napatthra Pholnaruk on .

Awaiting classification.

Dear Sir/Madam,     Thank you for your email of 22 October.   Any queries relating to applications made outside of the UK are not handled by...
Average Processing times
Response by Home Office to Kelly Gaddes on .

Awaiting classification.

[1]Logo for letterhead.png                               Dear Ms Gaddes   FOI 50514   Please find attached a letter in response to your...
[1]Logo for letterhead.png                               Dear Mr James   FOI 50437   Please find attached a letter in response to your...
Processing costs for ADR and spousal visas
Response by Home Office to Mary Atkinson on .

Awaiting classification.

[1]Logo for letterhead.png                               Dear Ms Atkinson,   Please find attached a letter in response to your FOI request...
Refund for Immigration Health Surcharges
Response by Home Office to Rupan Gurung on .

Awaiting response.

Dear Rupan Gurung,   Please be aware that we have decided to handle your correspondence of 22 October 2018 outside the provisions of the Freedom o...
Tier 2 Visa Application Refund
Response by Home Office to Romelyn Icot on .

Awaiting classification.

Dear R. Icot,   Please be aware that we have decided to handle your correspondence of 23 October 2018 outside the provisions of the Freedom of Inf...
Domestic Violence Disclosure Scheme
Response by Home Office to D. Jackson on .

Awaiting classification.

Dear Ms Hall,     Thank you for contacting the Home Office. Your email has been forward to the case owner dealing with your internal review requ...
Health & removals
Response by Home Office to Diane Taylor on .

Awaiting response.

Dear Ms. Taylor,     Thank you for contacting the Home Office with your request.   This has been assigned to a caseworker (case ref 50691). W...
IHS Refund - Waiting more than 15 Weeks
Response by Home Office to Bala Vignesh Vanavasan on .

Awaiting classification.

Dear Bala Vignesh Vanavasan,   Please be aware that we have decided to handle your correspondence of 22 October 2018 outside the provisions of the...
ARC Card Travel Benifits
Response by Home Office to Dinuka on .

Awaiting classification.

Dear Dinuka,   Please be aware that we have decided to handle your correspondence of 22 October 2018 outside the provisions of the Freedom of Info...

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