HM Passport Office

An executive agency

HM Passport Office, an agency of the Home Office, is the sole issuer of UK passports and responsible for civil registration services in England and Wales through the General Register Office (GRO).

Do not use our service for correspondence about you own or others' passports; such enquiries ought be sent privately to the Passport Office.

566 requests
Make a request to this authority
Family Settlement
Response by HM Passport Office to A. A. on .

Awaiting response.

Dear Sir/Madam Thank you for your e-mail of 16/10/2019. Our response to your enquiry will involve asking for or disclosing your personal data. We can...
Passport renewals British citizens newly arrived in UK - counter signatures - no British resident who has known applicant for 2 years
Response by HM Passport Office to J Barrett on .

Successful.

Dear J Barrett,   Thank you for your enquiry.   The system will automatically determine whether the applicant requires a countersignature or not....
Instruction To Case Workers For Validating Continuous Stay of the Application of BRP Card Renewal
Response by HM Passport Office to Henry Hill on .

Awaiting response.

Mr. Hill, Thank you for contacting the Home Office with your request. This has been assigned to a caseworker (case ref 55724). We will aim to send y...
Referee for British citizenship application for a child
Response by HM Passport Office to Gennaro Di Fusco on .

Awaiting classification.

Dear Gennaro   Thank you for your email.   In the case of a child applying for a British passport, the countersignature you choose must of kno...
Disabled Access Department.
Response by HM Passport Office to H Cidade de Carvão on .

Awaiting classification.

Dear H. C.   Thank you for your email of 4 October 2019 regarding disabled access to Her Majesty’s Passport Office sites.  To enable us to respond t...
Passports and CMS
Response by HM Passport Office to Thomas Williams on .

Awaiting classification.

Dear Mr Williams Thank you for your email of 15 September, in which you ask for information regarding the removal of passports and the Child Maintenan...
Photo checking service - policy equality statement
Response by HM Passport Office to Sam from medConfidential on .

Awaiting response.

Dear Mr Smith Thank you for your email below. Your request is being handled as a request for information under the Freedom of Information Act 2000....
Deed poll name changed documentation used for passport applications
Response by HM Passport Office to Liz gailer on .

Awaiting classification.

Dear Ms Gailer Thank you for your email below. Your request is being handled as a request for information under the Freedom of Information Act 2000....
Organisational Sturcture Charts
Response by HM Passport Office to george davies on .

Awaiting classification.

Dear Mr Davies Please see the attached response to your freedom of information request. Yours sincerely Her Majesty's Passport Office 5 Freedom of...
Skin colour in the Photo Checking Service
Response by HM Passport Office to Sam from medConfidential on .

Partially successful.

Dear Mr Smith Further to our email below, please find attached our response to your information request. Yours sincerely Her Majesty's Passport Offi...
ePassport gate Policy, Guideline & Recorded Personal Information
Response by HM Passport Office to Henry Hill on .

Awaiting classification.

If your enquiry falls within the remit of a Freedom of Information request Her Majesty’s Passport Office will send you an acknowledgement within the...
Stop file passport refusals
Response by HM Passport Office to Kenneth Hughes on .

Awaiting classification.

Dear Mr Hughes Thank you for your email below. Your request is being handled as a request for information under the Freedom of Information Act 2000....
Lost supporting documents - birth certificate
Response by HM Passport Office to andy chapman on .

Awaiting classification.

Please find attached our response to your recent complaint.   For any further information, please contact us through our helpline on 0203 450 8882 t...
Residence Card Application
Response by HM Passport Office to Kristel Dayang on .

Awaiting classification.

Dear Sir/Madam,   Thank you for your enquiry dated 25th September regarding Freedom of Information request - Residence Card Application. Our respo...
Average turn around time for overseas first passport application
Response by HM Passport Office to P R Cox on .

Refused.

Dear P R Cox Further to our email below, please find attached our response to your information request. Yours sincerely Her Majesty’s Passport Offic...
Statistics for the number of refusals to issue British Citizen passports where the applicant has a certificate of entitlement to a right of abode
Response by HM Passport Office to Samir Shah on .

Delayed.

Dear Samir Shah,     Thank you for contacting the Home Office with your request for an internal review.   This has been assigned to a casewo...
Processing time from India for British Passport
Response by HM Passport Office to Naveen Sunkada on .

Refused.

Dear Naveen Sunkada Thank you for your e-mail of 13 June.  Please see the attached response. <<35751 15 Naveen Sundaka.pdf>> Yours sincerely He...
Qualification for Indefinite Leave to remain
Response by HM Passport Office to Halimah Kekere-Ekun on .

Awaiting classification.

Dear Sir/Madam,   Thank you for your e-mail of 4th September regarding Freedom of Information request - Qualification for Indefinite Leave to remain...
Concessionary Passports issued from July 2016
Response by HM Passport Office to Luke Nash on .

Successful.

Dear Mr Nash Please find attached our response to your information request Yours sincerely Her Majesty’s Passport Office Freedom of Information Tea...
Security Trustee
Response by HM Passport Office to George Tsigarides on .

Partially successful.

Dear Mr Tsigarides, I have attached an email correspondence confirming that a reply has been sent to you. To assist you, I have attached our reply a...
Number of Passports for RUS female Dual Nationals in 2015-16
Response by HM Passport Office to Lana on .

Refused.

Dear Lana Further to your email below, please find attached our response to your information request. Yours sincerely Her Majesty's Passport Office...
Register as a British Citizen under section 3(2) for 2nd generation born aboard
Response by HM Passport Office to Tony on .

Awaiting classification.

    Dear Sir/Madam, Thank you for your email of 13 August 2019. Any queries relating to making an application outside of the UK are not handle...
Register as British citizen
Response by HM Passport Office to Lubo on .

Waiting clarification.

Dear Lubo Thank you for your enquiry of 12/09/2018 to HMPO. Your enquiry has been passed to the UK Visas and Immigration to respond. The information...
Citizenship request
Response by HM Passport Office to Corinne Reineke on .

Successful.

Dear Mrs Reineke   Please find attached your correspondence as requested.     Kind Regards,     Mr M Silcock Customer Service Management Team...
Central database of lost passports
Response by HM Passport Office to Angela Dawson on .

Awaiting classification.

Dear Ms Dawson Please see the attached response to your request. Yours sincerely Her Majesty's Passport Office Freedom of Information Team Globe Ho...

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