Hafren Dyfrdwy Cyfyngedig

A water company, a regional water supplier and an organisation responsible for sewers, also called Hafren Dyfrdwy

You only have a right in law to access information about the environment from this authority

Hafren Dyfrdwy Ltd is the company known as Dee Valley Water until 29 June 2018, it has also previously been known as Chester Waterworks PLC.

The Upper Tribunal’s judgment in the matter of Fish Legal & Emily Shirley v Information Commissioner & Others [2015] UKUT 0052 (AAC), handed down on 20 February 2015, was that Water and Sewerage companies are subject to the Environmental Information Regulations 2004 (EIR).

Please do not submit any requests for information which is not environmental in nature, as these may not be replied to by the authority.

14 requests
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Digital & Retail Technologies
Response by Hafren Dyfrdwy Cyfyngedig to steven griffin on .

Refused.

ST Classification: OFFICIAL PERSONAL   Dear Mr Griffin,   Thank you for your request dated 15th March 2021. We have carefully considered your...
Water Fluoride Sample Data
Response by Hafren Dyfrdwy Cyfyngedig to Deborah on .

Information not held.

Good morning Thank you for your email on 29 July 2020, regarding the fluoride data. I’m sorry for the delay in responding to you. We will need to...
List of Reservoirs (with site information - energy usage/emissions)
Response by Hafren Dyfrdwy Cyfyngedig to Viren on .

Long overdue.

Hello Thanks for contacting us – we’ll get back to you shortly. Kind regards, Customer Care
Water Meters
Response by Hafren Dyfrdwy Cyfyngedig to George Tsigarides on .

Partially successful.

Hi Thank you for contacting us recently about your water meter. Your all answers will be sorted out on following website. [1]www.hdcymru.co.uk All...
Abstraction of water around Ellesmere Port and Chester
Response by Hafren Dyfrdwy Cyfyngedig to colin watson on .

Long overdue.

Good Morning,   Thank you for your email.   I am seeking advise from the relevant team on this matter and will be in touch in due course once...
Future capacity to supply
Response by Hafren Dyfrdwy Cyfyngedig to colin watson on .

Successful.

Dear Mr Watson   Thank you for your query. I am not aware of any formal studies like the one carried out in 1997; however, the regulation of the R...
Pump Inlet figures
Internal review request sent to Hafren Dyfrdwy Cyfyngedig by Seana McCreesh on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Dee Valley Water plc'...
Former Treatment works
Response by Hafren Dyfrdwy Cyfyngedig to ian thompson on .

Refused.

Dear Mr Thompson Thank you for your enquiry. Regrettably, we're not able to supply you with this information due to data protection issues. If there...
Fluoridation of water supplied by Dee Valley Water plc
Response by Hafren Dyfrdwy Cyfyngedig to Charlotte Simmons on .

Successful.

Dear Miss Simmons Thank you for your correspondence regarding water quality, in particular fluoride in the water. I can confirm that we do not add fl...
Mis-fuelling of motor vehicles
Internal review request sent to Hafren Dyfrdwy Cyfyngedig by Nick Panchaud on .

Awaiting internal review.

When will i receive a response, This is long overdue. Yours faithfully, Nick Panchaud
Procurement of Contractors and Construction Consultancy Services
Internal review request sent to Hafren Dyfrdwy Cyfyngedig by Nicola on .

Awaiting internal review.

When will I receive a response? This is long overdue. Yours faithfully, Nicola
Overloaded sewers
Response by Hafren Dyfrdwy Cyfyngedig to Christian Lister on .

Information not held.

Dear Mr Lister Thank you for your email. I must advise that Dee Valley Water are a water supply Company only and not provide any services relating to...
Overloaded sewers
Request sent to Hafren Dyfrdwy Cyfyngedig by Christian Lister on .

Long overdue.

Under the FOI Act, I wish to request information relating to overloaded sewers within your area. Please advise me of the information available....
Bacteriophages in tap water
Follow up sent to Hafren Dyfrdwy Cyfyngedig by Michael Jozefiak on .

Long overdue.

As it may have slipped your mind, I would like to point out that my request above has not been replied to within the alloted time set by UK law. I...

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