The Office of the Complaints Commissioner

A regulator, also called FSCC

Also known as the Office of the Financial Services Complaints Commissioner.

The Commissioner’s role is to review independently complaints about the actions or inactions of the UK’s current financial services regulators, the Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England (but only in respect of its oversight of the banking clearing houses and payment schemes).

The Office of the Complaints Commissioner is headed by the Complaints Commissioner (the Commissioner) who is a statutory appointment required under the Financial Services Act 2012. The Commissioner’s role is to review independently complaints about the actions or inactions of the UK’s current financial services regulators, the Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England (but only in respect of its oversight of the banking clearing houses and payment schemes). *

The Office of the Complaints Commissioner (and the Commissioner) appear not to be subject to the Freedom of Information Act, we list them here as we think they should be.

12 requests
Swansea Council Successful.
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Thi...
Dear Mr Atkinson, We have not communicated with the Conservative Party / Bluetelecoms in relation to the undercover investigation by Channel 4, into t...
Printing
Request sent to The Office of the Complaints Commissioner by Mr R Ell on .
Long overdue.
Please could you provide the following information with regards to your current printing expenditure : 1. Current printing and photocopier contrac...
Dear Mr Boyce I apologise for the delay in responding to you. Please note: Our company is not subject to the Freedom of information Act 2000. However,...
Dear Mr Stuart, Thank you for your email. The Office of the Complaints Commissioner (OCC). via the Complaints Commissioner, provides an independent as...
we have received correspondence from a member of the public whom you advised local Town and Parish Councillors [elected members] need not register a...
Dear Alex Lynn, Thank you for your email of 28 June 2016. Please note that the Office of the Complaints Commissioner (OCC) is not subject to the Freed...
I, Ismail Abdulhai Bhamjee request your attention that you have not replied to my request where by Law you were required to respond within a period...
Dear Ms Court Thank you for your email. The Complaints Commissioner deals with complaints about the Financial Conduct Authority, the Prudential Cond...
Information on complaint handling and outcomes by FSCC and the FCA
Internal review request sent to The Office of the Complaints Commissioner by Ian Howgate on .
Awaiting internal review.
Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of The Office of the Com...
Dear Mr Paulley Thank you for your email dated 20 October 2015 regarding a Freedom of Information Act (FOIA) 2000 question. Please be advised that th...
Please supply me with information explaining whether the FSCC is subject to the FoIA and if not why not? Yours faithfully, Ian Howgate

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