Financial Ombudsman Service Limited

An ombudsman a a limited company, a elwir hefyd yn Financial Ombudsman Service

Cais 805
Company Registrars - reissue cheque
Ymateb gan Financial Ombudsman Service Limited i Mr Cook ar .

Gwrthodwyd.

Dear Mr Cook,   Please find attached our response to your recent freedom of information request.   Kindest regards, Handan     Handan...
Cisco Call Manager Renewal 2024-25 - Award:
Ymateb gan Financial Ombudsman Service Limited i Paul Webb ar .

Yn aros am gael ei ddosbarthu.

Der Mr Webb,   Please find attached our response to your freedom of information request.   Kindest regards, Handan     Handan Er (She/H...
Committee Minutes
Ymateb gan Financial Ombudsman Service Limited i Helen Cross ar .

Rhannol lwyddiannus.

Dear Ms Cross, Please find attached our response to your freedom of information request. Kindest regards, Handan Handan Er (She/Her) | Data Prote...
Dear Mr Parazi, Please find attached our response to your recent freedom of information request. Kindest regards, Handan Handan Er (She/Her) | Da...
Non-supply of evidence to a complainant
Cais i Financial Ombudsman Service Limited gan J Barrett. Wedi ei anodi gan J Barrett ar .

Gwybodaeth heb ei gadw.

Although there was a delay in initially responding to the request, the FOS provided its Internal Review within a reasonable time. Additionally, the FOS...
National security certificate
Dilynol a anfonwyd at Financial Ombudsman Service Limited gan scrupulous Landlord ar .

Gwrthodwyd.

Dear Financial Ombudsman Service Limited, The latest response only confirms my assertions that the FOS' internal Review Process is not fit for purpose...
The last response I got to the request below is an example of a common piece of gamesmanship which is an apology is offered for a trivial error to avo...
Dear Mr Tsigarides,   Please find attached our response to your recent Freedom of Information request.   Kindest regards, Handan     H...
Time taken to investigate complaints

Yn aros am gael ei ddosbarthu.

Dear Alan Finlayson Please find attached the response to your Freedom of Information request. Kind regards, Hamed Adisa | Data Protection Operations...
Dear Michael F Aspinall   Please find attached our response to your freedom of information request.   We are sorry for the delay that you have...
Dear Kevin Jacobs Please find attached out response to your Freedom of Information request Kind regards, Seraphina Seraphina Shepherd (She/Her) | Da...
Number of complaints recieved

Yn aros am gael ei ddosbarthu.

Dear Michael F Aspinall   Please find attached the response to your Freedom of Information request.   Kind regards,     Hamed Adisa | Dat...
Dear Raj Shett, Please find attached the response to your Freedom of Information request. Kind regards, Hamed Adisa | Data Protection Operations A...
Self certification policy for protected groups
Dilynol a anfonwyd at Financial Ombudsman Service Limited gan scrupulous Landlord ar .

Rhannol lwyddiannus.

Dear Financial Ombudsman Service Limited, Because it has been confirmed that the FOS does not have a policy or process for calculating values for self...
First Tier Tribunal (Property Chamber) link
Dilynol a anfonwyd at Financial Ombudsman Service Limited gan scrupulous Landlord ar .

Rhannol lwyddiannus.

Dear Financial Ombudsman Service Limited, Your response confirms my assumption that I am the only person to have elements of my case mishandled by th...
Number of adjudicators (case handlers) employed by the Financial Ombudsman Service
Cais i Financial Ombudsman Service Limited gan navartne. Wedi ei anodi gan navartne ar .

Fe'i tynnwyd yn ôl gan y ceisydd.

Before reporting to the ICO, I responded to the clarification. Finally (after a long wait) received a response to the internal review request (lodged v...
Dear Kevin Jacobs     Please find attached our response to your recent Freedom of Information request.     Kind regards, Seraphina  ...
Dear Data Protection, Thank you for your advice of 12 April 2024, a 6 month delay. Please note that in October 2023 the actual correct request, w...
Our ref initial request:  SR00750309 Our ref internal review:  SR00799094     Dear Michael F Aspinall   Thank you for your email of  21 Mar...
Staff Satisfaction
Ymateb gan Financial Ombudsman Service Limited i Victoria Fraser ar .

Llwyddiannus.

Dear Victoria Fraser, Please find attached the response to your Freedom of Information request. Kind regards, Hamed Adisa | Data Protection Operati...
Refusal to deal with complainants
Ymateb gan Financial Ombudsman Service Limited i Alan Finlayson ar .

Rhannol lwyddiannus.

Dear Alan Finlayson,   Please find attached our response to your request.     Many thanks,   Nargis Razvi | Data Protection and FOI Advis...
HR Operations Pre- and Post Covid
Ymateb gan Financial Ombudsman Service Limited i Sarah ar .

Yn aros am gael ei ddosbarthu.

Dear Sarah Smith,   Please find attached our response to your freedom of information request.   Kind regards,   Kitty Akinnola | Data Prote...
Dear Alan Finlayson,   Please find attached our response to your request.     Many thanks,   Nargis Razvi | Data Protection and FOI Advis...
Information about Stonewall Workplace Equality Index (WEI)
Cais i Financial Ombudsman Service Limited gan MJ Lugsdin. Wedi ei anodi gan scrupulous Landlord ar .

Yn aros am adolygiad mewnol.

My request may be of interest to you https://www.whatdotheyknow.com/request/self_certification_policy_for_pr#outgoing-1619515 Richard Loxton
Volume of complaints
Ymateb gan Financial Ombudsman Service Limited i Nigel Beasant ar .

Llwyddiannus.

Dear Nigel Beasant   Please find attached the response to your Freedom of Information request.   Kind regards,     Hamed Adisa | Data Pro...

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