Financial Ombudsman Service Limited

An ombudsman and a limited company, also called Financial Ombudsman Service

826 requests
Make a Freedom of Information request to this authority
Motor finance claims
Response by Financial Ombudsman Service Limited to Lindsey Rogerson on .

Refused

Dear Lindsey Rogerson, We apologise for the delay in responding to you. Please find attached our response to your recent freedom of information requ...
Guidance on assessing whether a disputed transaction is unauthorised
Response by Financial Ombudsman Service Limited to Steven Murdoch on .

Awaiting response

Dear Steven Murdoch, Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 25...
Financial Ombudsman Service - legal costs insurance
Response by Financial Ombudsman Service Limited to Dave Clarke on .

Refused

Dear Mr Clarke, Please find attached our response to your recent freedom of information request. Kindest regards, Handan Handan Er (She/Her) |...
Freedom of Information Request: Complaint Statistics for Specific Firms
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting classification

Dear Mr Tom Johnson, Please find attached our response to your recent freedom of information request. Kindest regards, Handan Handan Er (She/Her)...
Freedom of Information (FOI) request about Judicial Reviews of the Financial Ombudsman Service (FOS).
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting classification

Dear Mr Johnson, Please find attached our response to your recent freedom of information request. Kindest regards, Handan Handan Er (She/Her)...
Handling of Fraud, Money Laundering, and Suspicious Activities
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting classification

Dear Tom Johnson, Please find attached our response to your request. Many thanks, Information Rights Adviser Financial Ombudsman Service | Exch...
Freedom of Information Request: Handling of High-Distress Cases
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting classification

Dear Mr Tom Johnson, Please find attached our response to your recent freedom of information request. Kindest regards, Handan Handan Er (She/Her)...
Information Rights team structure
Response by Financial Ombudsman Service Limited to Helen Cook on .

Successful

Dear Helen Cook, Please find attached our response to your request. Many thanks, Information Rights Adviser Financial Ombudsman Service | Excha...
Print Management: MFD's and reprographics
Response by Financial Ombudsman Service Limited to Patricia Roberts on .

Successful

Dear Patricia Roberts, Please find attached our response to your request. Many thanks, Information Rights Adviser Financial Ombudsman Service |...
List of general insurance decisions by keyword
Follow up sent to Financial Ombudsman Service Limited by scrupulous Landlord on .

Long overdue

There is no excuse for this delay and you should be aware of the legal submission I sent to your legal team yesterday. I believe the following ruling...
Freedom of Information Request: Staff Qualifications, Training, and Competency
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting internal review

Dear Tom Johnson, Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 14 Mar...
Use of GDPR Exceptions and Non-Disclosure in Consumer Complaints
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting internal review

Dear Tom Johnson, Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 14 Mar...
Freedom of Information Request: Independence and Effectiveness of the FOS Independent Assessor Function
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting internal review

Dear Tom Johnson, Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 14 Mar...
Case Handling Efficiency and Outcomes
Response by Financial Ombudsman Service Limited to Tom on .

Awaiting internal review

Dear Tom Johnson, Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 14 Mar...
Freedom of Information Request: ICT Budget and Spending Plans for Next Fiscal Year
Response by Financial Ombudsman Service Limited to Harry Gordon on .

Information not held

Dear Harry Gordon, Please find attached our response to your request. Many thanks, Nargis Razvi | Information Rights Adviser| Financial Ombudsm...
Parliamentary strategy
Response by Financial Ombudsman Service Limited to Matthew Leeke on .

Information not held

Dear Matthew Leeke, Please find attached our response to your request. Many thanks, Information Rights Adviser Financial Ombudsman Service | Ex...
Recruitment Spend
Response by Financial Ombudsman Service Limited to Alice Jenks on .

Successful

Dear Alice Jenks, Please find attached our response to your request. Many thanks, Nargis Razvi | Information Rights Adviser| Financial Ombudsma...
Cases where the FOS wee ordered to pay damages to a complainant
Follow up sent to Financial Ombudsman Service Limited by scrupulous Landlord on .

Successful

Dear DataProtection, Thank you for your just-in-time response which addresses all of the issues regarding this specific request for information. You...
Non-supply of evidence to a complainant
Request to Financial Ombudsman Service Limited by J Barrett. Annotated by scrupulous Landlord on .

Information not held

I agree that the FOS are better at responding in time and if you check the LinkedIn accounts for the people answering you will see that the people proc...
Freedom of Information Act 2000 - Email Provider
Response by Financial Ombudsman Service Limited to Matthew Etherington on .

Successful

Dear Matthew Etherington, Please find attached our response to your request. Many thanks, Nargis Razvi | Information Rights Adviser| Financial...
Legal Operational Privacy Scheme or LOCS:23 compliance
Follow up sent to Financial Ombudsman Service Limited by scrupulous Landlord on .

Successful

Dear Handan Er, I confirm that you have complied fully with my request for information and my following comments are directed at the top management of...
Financial Ombudsman Service Efficient handling of financial services complaints
Follow up sent to Financial Ombudsman Service Limited by scrupulous Landlord on .

Successful

Dear Handan Er, I confirm that I have achieved the objective of bringing the NAO Report back into the current timeframe in the context of my long-r...
LEI Cover Regarding Worker Status
Response by Financial Ombudsman Service Limited to alison mcdermott on .

Refused

Dear Alison Please find attached our response to your freedom of information request. Kind regards Arsalan Ahmed | Investigator | 0203 487 2650 Fin...
Clipper Financial business database
Response by Financial Ombudsman Service Limited to Pangen on .

Refused

Dear 'Pangen' Please find enclosed our response to your request. Yours sincerely Information Rights Officer| Financial Ombudsman Service Exchange...
Cisco Call Manager Renewal 2024-25 - Award:
Response by Financial Ombudsman Service Limited to Paul Webb on .

Successful

Der Mr Webb,   Please find attached our response to your freedom of information request.   Kindest regards, Handan     Handan Er (She/H...

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