Financial Ombudsman Service Limited

An ombudsman and a limited company, also called Financial Ombudsman Service

805 requests
Company Registrars - reissue cheque
Response by Financial Ombudsman Service Limited to Mr Cook on .

Awaiting classification.

Dear Mr Cook,   Please find attached our response to your recent freedom of information request.   Kindest regards, Handan     Handan...
Committee Minutes
Response by Financial Ombudsman Service Limited to Helen Cross on .

Partially successful.

Dear Ms Cross, Please find attached our response to your freedom of information request. Kindest regards, Handan Handan Er (She/Her) | Data Prote...
Dear Mr Parazi, Please find attached our response to your recent freedom of information request. Kindest regards, Handan Handan Er (She/Her) | Da...
Non-supply of evidence to a complainant
Request to Financial Ombudsman Service Limited by J Barrett. Annotated by J Barrett on .

Information not held.

Although there was a delay in initially responding to the request, the FOS provided its Internal Review within a reasonable time. Additionally, the FOS...
The latest response only confirms my assertions that the FOS' internal Review Process is not fit for purpose and is little more than a Ponzi Scheme. A...
Cisco Call Manager Renewal 2024-25 - Award:
Response by Financial Ombudsman Service Limited to Paul Webb on .

Awaiting classification.

Dear Paul Webb Thank you for requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to and by 17 July...
The last response I got to the request below is an example of a common piece of gamesmanship which is an apology is offered for a trivial error to avo...
Dear Mr Tsigarides,   Please find attached our response to your recent Freedom of Information request.   Kindest regards, Handan     H...
Time taken to investigate complaints
Response by Financial Ombudsman Service Limited to Alan Finlayson on .

Awaiting classification.

Dear Alan Finlayson Please find attached the response to your Freedom of Information request. Kind regards, Hamed Adisa | Data Protection Operations...
Dear Michael F Aspinall   Please find attached our response to your freedom of information request.   We are sorry for the delay that you have...
Dear Kevin Jacobs Please find attached out response to your Freedom of Information request Kind regards, Seraphina Seraphina Shepherd (She/Her) | Da...
Number of complaints recieved

Awaiting classification.

Dear Michael F Aspinall   Please find attached the response to your Freedom of Information request.   Kind regards,     Hamed Adisa | Dat...
Dear Raj Shett, Please find attached the response to your Freedom of Information request. Kind regards, Hamed Adisa | Data Protection Operations A...
Because it has been confirmed that the FOS does not have a policy or process for calculating values for self-certification of any characteristics by me...
Your response confirms my assumption that I am the only person to have elements of my case mishandled by the FOS corrected by the First Tier Tribunal...
Before reporting to the ICO, I responded to the clarification. Finally (after a long wait) received a response to the internal review request (lodged v...
Dear Kevin Jacobs     Please find attached our response to your recent Freedom of Information request.     Kind regards, Seraphina  ...
Dear Data Protection, Thank you for your advice of 12 April 2024, a 6 month delay. Please note that in October 2023 the actual correct request, w...
Our ref initial request:  SR00750309 Our ref internal review:  SR00799094     Dear Michael F Aspinall   Thank you for your email of  21 Mar...
Staff Satisfaction
Response by Financial Ombudsman Service Limited to Victoria Fraser on .

Successful.

Dear Victoria Fraser, Please find attached the response to your Freedom of Information request. Kind regards, Hamed Adisa | Data Protection Operati...
Refusal to deal with complainants
Response by Financial Ombudsman Service Limited to Alan Finlayson on .

Partially successful.

Dear Alan Finlayson,   Please find attached our response to your request.     Many thanks,   Nargis Razvi | Data Protection and FOI Advis...
HR Operations Pre- and Post Covid
Response by Financial Ombudsman Service Limited to Sarah on .

Awaiting classification.

Dear Sarah Smith,   Please find attached our response to your freedom of information request.   Kind regards,   Kitty Akinnola | Data Prote...
Dear Alan Finlayson,   Please find attached our response to your request.     Many thanks,   Nargis Razvi | Data Protection and FOI Advis...
My request may be of interest to you https://www.whatdotheyknow.com/request/self_certification_policy_for_pr#outgoing-1619515 Richard Loxton
Volume of complaints
Response by Financial Ombudsman Service Limited to Nigel Beasant on .

Successful.

Dear Nigel Beasant   Please find attached the response to your Freedom of Information request.   Kind regards,     Hamed Adisa | Data Pro...

Only requests made using WhatDoTheyKnow are shown. ?