Financial Ombudsman Service Limited

An ombudsman, also called Financial Ombudsman Service

The Financial Ombudsman Service Limited became subject to the Freedom of Information Act 2000 on 1 November 2011 in respect of the administration of the ombudsman scheme in accordance the Financial Services and Markets Act 2000.1

681 requests
This was the first request I made and I though it would be simple operation to verify if I was the first person to have rejected the FOS IA's report...
Lease-Advice is the Government's official source of advice and their guidelines on 'how to manage' a building are as relevant to owner occupiers as...
Caroline Wayman made an error of omission in not including reference to my complaints about fraud in the letter she sent to my MP. The original susp...
I consider the repetition of "you complain " as an example of subconscious or conscious bias because the FOS is the only organisation who does this...
A distinction needs to be made between the compensation caused by "trouble and upset" resulting from FOS personnel not following the FOS Process c...
The Cheif ombudsman was wrong on two points of law in my case which is why I rejected her opinion. I may be the first person to have done that but t...
It is common to use psychometric testing in recruitment and personal professional development and there are a large number of tests designed for th...
As far as I can tell, Ms Somal, the current incumbent does not hold an valid professional qualifications. Yours faithfully, scrupulous Landlord
This subject may appear to be very arcane and boring but I believe that one of the suspected frauds has been committed again and the loophole I iden...
There is information in the public domain that some members of the FOS hold this qualification. Yours sincerely, scrupulous Landlord
I am assuming the answer is none but I believe it is theoretically possible to use Money Claim Online to claim compensation from the FOS. Yours f...
I have noted that some Ombudsman correctly do not allow this objection Yours faithfully, scrupulous Landlord
The justification given by the FOS for allowing business to rely on a rule that was withdrawn in 2015 is very weak. It is self evident that almost...
I agree there are issues relating to comparing estimates made by other people but the justification given by the FOS for allowing business to rely o...
It is true that an insurance company will automatically renew a policy if the circumstances have not changed but there had been several significant...
FCA Rule DISP 3.4.1 is quite clear, the FOS must get the consent of the complainant regarding referring a valid complaint to another complaint serv...
I believe the root cause of the problem from an information security perspective is that a Memorandum of Understanding agreed between the Informatio...
The Equality Act 2010 defines the protected characteristics and provides some guidelines on how they should be interpreted but no numerical weighting...
I would expect the director of quality should have signed the FOS quality assurance principles but although I am sure a number of people contributed...
The FSMA defines five objectives for the FOS. Four require it to be impartial but the fourth objective is to protect consumers so my understanding...
The six year rule in which a customer has to bring a compliant is not quite the same as the retention period but that rule is applicable in my case b...
Recent developments in my case mean that the HM Land Registry anti fraud guidelines are particularly relevant. https://www.gov.uk/protect-land-pr...
No coherent explanation has been given why Caroline Wayman believed that the FOS were powerless to act in 2018 and I provided evidence that I had co...
FCA Rule DISP 3.3.4A(1) states that a complaint can be dismissed if "the complaint is frivolous or vexatious; or" Part of the reason for using...
I fail to see how this complain could be considered 'vexatious' , boring perhaps but I cannot explain the 'interesting' elements of how company law h...

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