Financial Ombudsman Service Limited

An ombudsman, also called Financial Ombudsman Service

The Financial Ombudsman Service Limited became subject to the Freedom of Information Act 2000 on 1 November 2011 in respect of the administration of the ombudsman scheme in accordance the Financial Services and Markets Act 2000.1

596 requests
Motor Insurance Failings
Internal review request sent to Financial Ombudsman Service Limited by Bruce.Dck on .

Awaiting internal review.

Awaiting your kind response. For your information, I enclose last two messages: 3 August 2018 Information Rights Officer, Financial Ombudsman S...
Monthly Resolver cases in 2018
Response by Financial Ombudsman Service Limited to Kate Barnes on .

Awaiting classification.

Dear Ms Barnes   Thank your recent request. Please find attached a copy of our response.   Kind regards   Marijana Domazet I policy and com...
Number of complaints regarding Paypal
Response by Financial Ombudsman Service Limited to A Williams on .

Awaiting classification.

Dear Mr Williams   Thank you for your email requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able...
Dear Fleur   Thank you for your recent emails.   Unfortunately we will not be responding to your request under the Freedom of Information Act...
Dear M Boyce   Thank you for your email requesting information under the Freedom of Information Act 2000. We’ll respond as soon as we’re able to a...
Dear Ms McGill   Please see attached our response to your freedom of information request.   Kind regards   Stakeholder team Financial Omb...
Complaints regarding Banks and domestic abuse
Response by Financial Ombudsman Service Limited to Harley on .

Awaiting classification.

Dear Mrs Breed   Please find attached our response to your freedom of information request. I’m sorry for the delay in sending this to you.   K...
Building air conditioning.
Response by Financial Ombudsman Service Limited to Ian Chapman on .

Refused.

Dear Ian Chapman Please find enclosed our response to your request. Yours sincerely Stakeholder team Financial Ombudsman Service PO Box 73208 |...
Dear Mr Finlayson,   Please find attached our response to your Freedom of Information request.   Yours sincerely   Stakeholder team Finan...
Dear Alex James,   Please find attached our internal review response to your freedom of information request.   Yours sincerely   Stakehold...
Dear Mike,   Please find attached our response to your freedom of information request.   Yours sincerely,   Stakeholder team Financial Om...
UCITS complaints
Response by Financial Ombudsman Service Limited to rbowen on .

Information not held.

Dear Mr Bowen Thank you for your email. Please find enclosed our response to your request for an internal review. Yours sincerely Stakeholder tea...
Dear J Howard   Please see attached our response to your information request. I’m sorry for the delay in sending this to you.   Kind regards...
Use of Webrtc
Response by Financial Ombudsman Service Limited to Singh on .

Successful.

Dear Mr Singh,   Please find attached, our response to your freedom of information request.   Yours sincerely,   Stakeholder team Financi...
Idenfication requested
Response by Financial Ombudsman Service Limited to Candy6 on .

Refused.

Dear Mr Matthew, Please find enclosed our response to your request. Yours sincerely Stakeholder team Financial Ombudsman Service PO Box 73208 | L...
Dear Ms Dent   Please see attached our response to your freedom of information request.   Kind regards   Stakeholder team Financial Ombud...
Dear Mr Tong   Please find attached our response to your freedom of information request.   Kind regards   Anna Bourlet Stakeholder team...
Thanks very much - that's exactly the kind of information I was looking for. Yours sincerely, Ganesh Sittampalam
Disbursements
Response by Financial Ombudsman Service Limited to Charlie Milton on .

Information not held.

Dear Mr Milton,   Thank you for your request made under the Freedom of Information Act 2000. Please find our response attached.   Yours sincer...
I would like satistics regarding complaints from individuals regarding failure of financial organisations In supporting domestic abuse victims. I...
I would like satistics regarding complaints from individuals regarding failure of financial organisations In supporting domestic abuse victims. I...
Dear Mr Charles,   Please find attached our response to your Freedom of Information request.   Yours sincerely   Stakeholder team Financi...
SAN/NAS
Response by Financial Ombudsman Service Limited to m postle on .

Long overdue.

Dear 'M Postle' Please find enclosed our response to your request. Yours sincerely Information Rights Officer| Financial Ombudsman Service Exchang...
IT contractors
Response by Financial Ombudsman Service Limited to m postle on .

Long overdue.

Dear M Postle Please find attached our response to your request. Yours sincerely Information Rights Officer| Financial Ombudsman Service South Quay...
CTO - org chart
Response by Financial Ombudsman Service Limited to m postle on .

Long overdue.

Dear 'M Postle' Please find enclosed our response to your request for an internal review. Yours sincerely Information Rights Officer| Financial Omb...

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