Care Quality Commission

A regulator, also called CQC

The Care Quality Commission (CQC) is the regulator of health and adult social care services in England. CQC also monitors the use of the Mental Health Act and protects the interests of people whose rights are restricted under that Act.

Healthwatch England is a statutory committee of the CQC * and the CQC hosts the ‘Freedom to Speak Up’ National Guardian’s Office. FOIA requests for information held by these bodies may be submitted to CQC.

Local Healthwatch bodies are listed separately on WhatDoTheyKnow.com

When it was established the CQC replaced the following:

-Commission for Social Care Inspection

-Healthcare Commission

-Mental Health Act Commission

584 requests
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Care & nursing homes in Herefordshire & Worcestershire who reported coronavirus (COVID-19) to the CQC
Internal review request sent to Care Quality Commission by Chris Bury on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Care Quality Commissi...
Claims under CJRS and number of furloughed employees
Response by Care Quality Commission to Dominic O'Hooley on .

Delayed.

Dear Mr O’Hooley   Our Ref: CQC IAT 2021 0034   I acknowledge receipt of your correspondence dated 3 July 2020 in which you asked us to review...
Care home malpractice
Response by Care Quality Commission to Amanda Hart on .

Awaiting response.

Dear Ms Hart   I acknowledge receipt of your correspondence dated 7 July 2020, in which you made a request for information.   Your request is...
COVID 19 information in care and nursing homes
Response by Care Quality Commission to Susan Stone on .

Awaiting classification.

8 July 2020   Ref CQC IAT 2021 0052   Dear Ms Stone   I write in response to your correspondence dated 11 June 2020 in which you requested...
Complaint about CQC handled by PHSO in 2018/19
Request to Care Quality Commission by J Roberts. Annotated by J Roberts on .

Partially successful.

The spreadsheet referred to in my request appears to have been removed by the PHSO. A major data breach involving 5,300 complainants occurred which is...
SOAD visits for ECT 2018/19
Response by Care Quality Commission to S. Otter on .

Awaiting classification.

Dear Mr Otter   I acknowledge receipt of your correspondence dated 7 July 2020, in which you made a request for information.   Your request is...
UK Regional MCA leads and others
Response by Care Quality Commission to Sylvia Rushbrooke on .

Delayed.

29 June 2020   Dear Ms Rushbrooke   Our Ref: CQC IAT 2021 0050   I acknowledge receipt of your correspondence dated Sunday 28 June and rec...
Procurement procedure for major project
Response by Care Quality Commission to Fiona Carter on .

Awaiting classification.

Dear Ms Carter   Our ref: CQC IAT 2021 0124   I acknowledge receipt of your request under the Freedom of Information Act 2000 (FOIA) for the f...
Serious cases referred to you by the Patients Association
Response by Care Quality Commission to J Roberts on .

Awaiting classification.

Dear Mr Roberts   I acknowledge receipt of your correspondence dated 29 June 2020, in which you made a request for information.   Your request...
Cost of Addtional Inspections for Sussex Health Care Locations
Response by Care Quality Commission to Mark Bates on .

Awaiting classification.

Dear Mr Bates   Our Ref: CQC IAT 2021 0029   I acknowledge receipt of your correspondence dated 25 June 2020 in which you asked us to review o...
Guys and St Thomas
Response by Care Quality Commission to David Hawkner on .

Awaiting classification.

Dear Mr Hawkner   I write in response to your correspondence of 1 June 2020 in which you asked for the following:   “1. How many deaths have b...
Relatives and Residents Association (RRA) letter re Covid-19 deaths
Response by Care Quality Commission to D. Moore on .

Awaiting classification.

Dear sir/madam   I write in relation to your correspondence of 24 May 2020 in which you made a request for the following information:   “Accor...
Re. Duplicate material in inspection reports
Response by Care Quality Commission to Ashok Kumar on .

Partially successful.

Dear Mr Kumar Our Ref: CQC IAT 1920 1008 We are writing in response to your correspondence of 1 February in which you wrote:   “This refers to...
Venville House, Princetown.
Response by Care Quality Commission to Adam Harford on .

Refused.

Dear Mr Harford   We write in response to your correspondence of 18 May 2020 in which you asked for the following:   “Please could you provide...
Email Address of Care Home Providers
Response by Care Quality Commission to Intesar Nur on .

Awaiting classification.

Dear Mr Nur   Our Ref: CQC IAT 1920 1322   I write in response to your correspondence of 11 May 2020 in which you made the following request f...
Care Home Rating Review Challenges
Response by Care Quality Commission to Bisla on .

Awaiting classification.

Dear Mr Bisla   We write in response to your correspondence of 07 May 2020 in which you asked for the following:   “Could you provide us the n...
IT Department Information (London)
Response by Care Quality Commission to dominic kellman on .

Successful.

Our Ref: CQC IAT 1516 0847   Dear Mr Kellman   We write in response to your correspondence dated 17 February in which you made the following r...
COVID-19 complaints
Response by Care Quality Commission to Abdul Hai on .

Awaiting classification.

Dear Mr Hai   We write in response to your correspondence dated 18 April 2020, in which you made a request for information.   Your request is...
Covid-19
Response by Care Quality Commission to Jim Stones on .

Refused.

Dear Mr Stones   I write in response to your correspondence of 13 May 2020 in which you asked for the following:   “I request the number of de...
FOI Request regaridng Cygnet Kewstoke
Response by Care Quality Commission to B Tester on .

Awaiting classification.

Dear Mr Tester   Our Ref: CQC IAT 1920 1328   I write in response to your correspondence of 12 May 2020 in which you asked for the following i...
Pandemic influenza preparedness and response plan for dentistry in existence on 31st December 2019
Request sent to Care Quality Commission by Andre Haigh on .

Long overdue.

1. Did the Care Quality Commission have a pandemic influenza preparedness and response plan for dentistry in existence on 31st December 2019, or acc...
CQC Essex Inspectors
Response by Care Quality Commission to Claire Smith on .

Waiting clarification.

Dear Ms Smith   Apologies, the job description for the Inspection Manager was omitted from our original email.   Kind regards   Informatio...
CQC New Registrations - LD and Autism
Response by Care Quality Commission to Anna Taylor on .

Refused.

Dear Ms Taylor   Our Ref: CQC IAT 1920 0576   I write in response to your correspondence of 27 September 2019 in which you made the following...
Notifications related to Elysium Healthcare
Internal review request sent to Care Quality Commission by Darren Watts on .

Awaiting internal review.

I remain disappointed that CQC did not address the failure to work with me as a Complainant? It seems to indicate resistance to learning that other...
Priory Group - Charles Court Safeguarding
Response by Care Quality Commission to Chris Bury on .

Partially successful.

Dear Chris Bury   Our Ref: CQC IAT 1920 1045   I write in response to your correspondence of 10 February 2020 in which you asked for informati...

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