The National Association of Citizens Advice Bureaux

A publicly funded charity, also called Citizens Advice

We understand that Citizens Advice is subject to the Freedom of Information Act in respect of some elements of its operations including the provision of consumer advice services: "Consumer Futures" and "Consumer Service" as well as in relation to its role running 'HealthWatch' services.

In some cases you may need to request information from a local Citizens Advice branch, we can list such bodies on request.

39 requests
Universal Support

Awaiting classification.

Dear Sherrelle Thank you for your email. Although your enquiry references FOIA, neither National Citizens Advice nor Citizens Advice local offices (...
Hello Glenys, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link...
The Supreme Court of The United Kingdom has decided in favour of the CAB consortium that CAB volunteers UK Wide do NOT have rights under the Equality A...
Request Statistics

Awaiting classification.

Hello James, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link b...
Hello Olivia, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link...
Hello Alia, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link be...
Dear D K Minogue, Your ref: FOI-JAN-002-2017 Thank you for your email dated 15 January 2017.  From our preliminary assessment, we are unable to resp...
Hello Julie, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link b...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear [name removed], R.E. Freedom of Information Request: FOI-DEC-001-2018 I write in connection with your request for information which was received...
Dear Mark, Sorry for the delay in responding. We believe the best people for you to contact would be the Chartered Trading Standards Institute. They...
Dear Martin, Thank you for your email, which we received on 5 October 2018. You asked us for the following information: "Under the Freedom of Inform...
Dear Rebecca,   Reference: FOI-SEPT-001-2018 Thank you for your email dated 1 September 2018. We have dealt with your request under the Freedom of I...
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Response by The National Association of Citizens Advice Bureaux to nebb on .

Refused.

Dear Mr Nebb, Thank you for contacting Citizens Advice. Although your enquiry references FOIA, neither National Citizens Advice nor Citizens Advice...
Dear Susan, Thank you for your email. We are writing to you to clarify our response. Citizens Advice is subject to the Freedom of Information Act (Fo...
Dear Piotr, I write in connection with your request for information which was received by Citizens Advice on 8 August 2018, in which you seek access...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear Sally, INFORMATION REQUEST REFERENCE NO: 001-IR-2018 Hodges Thank you for request for information which was received by Citizens Advice on 14 J...
​​Dear Hana,   Your reference: FOI-AUG-001-2017 Thank you for your email dated 8 August 2017 where you asked for “the number of UK holidaymakers cla...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear Mr Foley, Thank you for providing the additional information we requested. I write in connection with your request for information which was rec...

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