The National Association of Citizens Advice Bureaux

A publicly funded charity, also called Citizens Advice

We understand that Citizens Advice is subject to the Freedom of Information Act in respect of some elements of its operations including the provision of consumer advice services: "Consumer Futures" and "Consumer Service" as well as in relation to its role running 'HealthWatch' services. *

In some cases you may need to request information from a local Citizens Advice branch, we can list such bodies on request.

50 requests
Data Protection Strategy

Awaiting classification.

Dear Hayley, Thank you for your email dated 19 March 2021. Although your enquiry references the Freedom Of Information Act 2000, neither National...
Dear Jess, Your reference: FOI-FEB-003-2021 I write in connection with your request for information which was received by Citizens Advice on 4 Febr...
Dear Michael, Information request reference number: FOI-DEC-002-2020 I write in connection with your request for information which was received by...
Telephone Advice systems

Awaiting classification.

Dear Gwen, I write in connection with your request for information, which was received by Citizens Advice on the 20 October 2020. You asked for: “...
Dear Martin, I write in connection with your request for information which was received by Citizens Advice on 13 July 2020, in which you seek access...
Dear Clare, FREEDOM OF INFORMATION REQUEST REFERENCE NO: [FOI-SEP-004-2020] I write in connection with your request for information which was recei...
Dear Ms. Nah, We have reconsidered your request for the information stated below: Request dated 24 December 2019 requesting the following informati...
Dear Russ, Your reference: FOI-APR-001-2020 On 2 April 2020 you requested that we provided you with the number of Citizens Advice clients who report...
Hello James, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link b...
Dear Chris, Information request reference number: ​FOI-APR-002-2020 ​ I write in connection with your request for information which was received b...
Hello M., Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link belo...
Hello Rob, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link bel...
Hello Sherrelle, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry li...
Hello Glenys, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link...
The Supreme Court of The United Kingdom has decided in favour of the CAB consortium that CAB volunteers UK Wide do NOT have rights under the Equality A...
Hello Olivia, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link...
Hello Alia, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link be...
Dear D K Minogue, Your ref: FOI-JAN-002-2017 Thank you for your email dated 15 January 2017.  From our preliminary assessment, we are unable to resp...
Hello Julie, Your enquiry has now been marked as resolved, for security we do not send any updates out by email, so please follow the enquiry link b...
Dear Mr Foley, I write in connection with your request for information which was received by Citizens Advice on the 7 May 2018, in which you asked fo...
Dear [name removed], R.E. Freedom of Information Request: FOI-DEC-001-2018 I write in connection with your request for information which was received...
Dear Mark, Sorry for the delay in responding. We believe the best people for you to contact would be the Chartered Trading Standards Institute. They...
Dear Martin, Thank you for your email, which we received on 5 October 2018. You asked us for the following information: "Under the Freedom of Inform...
Dear Rebecca,   Reference: FOI-SEPT-001-2018 Thank you for your email dated 1 September 2018. We have dealt with your request under the Freedom of I...
Debt
Response by The National Association of Citizens Advice Bureaux to nebb on .

Refused.

Dear Mr Nebb, Thank you for contacting Citizens Advice. Although your enquiry references FOIA, neither National Citizens Advice nor Citizens Advice...

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