Abbeyfield Scotland Limited

A housing association, A Registered Social Landlord in Scotland and a limited company

19 requests
Make a Freedom of Information request to this authority
Abbeyfield (Scotland) Ltd's relationship with Crandeen Property Ltd.
Response by Abbeyfield Scotland Limited to Barbara Jones on .

Successful.

Dear Barbara Thank you for your email and comments which we have noted. Kindest regards Jennifer Jennifer Malherbe Data Protection Officer dd: 0131...
Failure to comply with The General Data Protection Regulations 2018, or respect confidentiality of residents.
Request to Abbeyfield Scotland Limited by Archie Douglas. Annotated by Archie Douglas on .

Refused.

Abbeyfield (Scotland) Ltd respond with their customary arrogant, unhelpful, manner which fails to comply with The Freedom of Information Act. They also...
Grants received to install showers, or wet rooms in Abbeyfield accommodation which lacks private facilities.
Request to Abbeyfield Scotland Limited by Archie Douglas. Annotated by Archie Douglas on .

Refused.

Once again, Abbeyfield (Scotland) Ltd decide to refuse to provide the information requested in a perfectly valid request. It is of concern that a body...
Abbeyfield (Scotland) Ltd failure to comply with its Complaints Procedure.
Request to Abbeyfield Scotland Limited by Caroline Airley. Annotated by Caroline Airley on .

Refused.

It is interesting to note that, rather than be transparent about matters, Abbeyfield choose to take cover behind an allegation of a vexatious request b...
Abbeyfield (Scotland) Ltd repeated failures to comply with Covid 19 Health Protection Guide in Parklea, Lockerbie.
Request to Abbeyfield Scotland Limited by Archie Douglas. Annotated by Archie Douglas on .

Refused.

This will be referred to the ICO. Abbeyfield do their customary blanket response stating the request is vexatious. This is a defamatory statement on th...
Shortfalls in funding which are included in service charges.
Request to Abbeyfield Scotland Limited by Caroline Airley. Annotated by Caroline Airley on .

Refused.

Once again, Abbeyfield (Scotland) Ltd decline to provide the information requested stating the request was vexatious which is a very spurious claim. It...
Staff costs included in Housing Support charges in Dumfries and Galloway.
Request to Abbeyfield Scotland Limited by Caroline Airley. Annotated by Caroline Airley on .

Refused.

In view of the obstructive attitude of Abbeyfield (Scotland) Ltd, this will be referred to the ICO. It is clear they don't want to provide information...
Anti social behaviour, abuse, bullying and violence in Abbeyfield extra care sheltered housing.
Request to Abbeyfield Scotland Limited by Jane Roberts. Annotated by Jane Roberts on .

Refused.

In view of the serious nature of the information requested it is of great concern that Abbeyfield (Scotland) Ltd decline to provide a response. It is i...
Rents and service charges in properties operated by Abbeyfield (Scotland) Ltd (2).
Request to Abbeyfield Scotland Limited by Barbara Jones. Annotated by Barbara Jones on .

Partially successful.

Having provided some of the information, when asked to give precise details and the correct schedule for service charges, Abbeyfield then decide this r...
TELECARE/ Alarm responding centre/ Analogue to Digital Switchover
Response by Abbeyfield Scotland Limited to Sheila Anne Mughal on .

Successful.

Hi Sheila Please find attached response to your request for information received on 26 January 2022. Kindest regards Jennifer   [1]emaillogo...
Housing Support Charges.
Response by Abbeyfield Scotland Limited to Caroline Airley on .

Refused.

Dear Caroline Thank you for your email. We have noted your response. Kindest regards Jennifer Jennifer Malherbe Data Protection Officer dd: 0131 240...
Safeguarding of elderly, vulnerable, residents.
Response by Abbeyfield Scotland Limited to Caroline Airley on .

Refused.

Dear Caroline Please find attached response to your request of 18 January 2022. Kindest regards Jennifer   [1]emaillogo   Jennifer Malher...
Breaches of Covid regulations at Parklea, Lockerbie.
Request to Abbeyfield Scotland Limited by Caroline Airley. Annotated by Caroline Airley on .

Successful.

Abbeyfield (Scotland) are very dismissive of the risks to residents by having a person Covid positive wandering about the scheme. This would be bad eno...
Rents and service charges in properties operated by Abbeyfield (Scotland) Ltd.
Response by Abbeyfield Scotland Limited to Barbara Jones on .

Successful.

Dear Barbara Please find enclosed information as requested Many thanks   Nicola   [1]emaillogo Nicola Thom Housing  Manager (Temporary)...
Complaints Procedure.
Response by Abbeyfield Scotland Limited to Barbara Jones on .

Successful.

Hi Barbara Please find attached information as requested. Kindest regards Jennifer Jennifer Malherbe Data Protection Officer dd: 0131 240 2934 e: [...
Policy on abuse and racism in your properties.
Response by Abbeyfield Scotland Limited to Barbara Jones on .

Successful.

Hi Barbara Please find attached information as requested. Kindest regards Jennifer Jennifer Malherbe Data Protection Officer dd: 0131 240 2934 e: [A...
Policy on repairs.
Response by Abbeyfield Scotland Limited to Barbara Jones on .

Successful.

Hi Barbara Please find attached information as requested. Kindest regards Jennifer Jennifer Malherbe Data Protection Officer dd: 0131 240 2934 e: [A...
Mobile and Telephony contracts
Response by Abbeyfield Scotland Limited to Terry Shepherd on .

Successful.

Hi Terry Please see answers to your queries below:   Telephony System 1. What is your current telephony system?   Mitel 3300CXi 2. How many u...
OT Assessment Waiting List Numbers - HA
Request sent to Abbeyfield Scotland Limited by Nikki Thompson on .

Long overdue.

Dear FOI team, Please provide the following information in email format: 1. Number of residents currently awaiting an OT assessment 2. How many OT...

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