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D. Speers
Joined WhatDoTheyKnow in 2008
Have been exploring NHS Complaints for almost 6 years.
I believe justice denied anywhere diminishes justice everywhere.....so I often question other areas too.
Like sunflowers, somedays we will have to face the sun and let the shadows fall behind......but never fail to question.
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This person's 299 Freedom of Information requests
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by dave on 14 February 2012.
Successful.
Warmfront will have to pass the job on to another installer, if your original one has gone bust. This is happening to a lot of firms who worked on war...
Number of Investigations declined.
Request to Parliamentary and Health Service Ombudsman by D. Speers. Annotated by D. Speers on 23 January 2012.
Refused.
Thank you Rosemary. I took my complaint to HCC had it upheld, then asked what that meant...was told "closed" and "if unhappy escalate to PHSO"...which...
Mental Health Act Commission remit
Partially successful.
Couldnt agree more Rosemary and unless CQC are accountable for taking over the remit of the Mental Health Act Commission of "safeguarding the interest...
Spending Costs on Severe Mental Illness
Successful.
So glad my son Samuel didn't become completely forgotten by the outside world. Thank you, Dee.
You may notice I have now posted my own FoI, and you c...
Warmfront Scheme
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 12 December 2011.
Successful.
THANK YOU Andrew,
VERY clear and very helpful to all I hope!
Thank you again, I appreciate your time
Seasons Greetings
Dee
Ideal isar boilers
Request to Department of Energy and Climate Change by D. Speers. Annotated by andrew on 6 October 2011.
Partially successful.
Plz can some 1 tell me the user control on the boiler doz not work will it be the primary control {PUB}
Residential Care homes/hospitals for vulnerable adults
Successful.
by Care Quality Commission to D. Speers on 8 August 2011.
Successful.
Dear Ms Speers
INFORMATION REQUEST REFERENCE NO: CQC IAT 2011 314
I write in response to your request for information dated 14 July 2011
in w...
Unadopted roads in Woodcote.
Successful.
by Oxfordshire County Council to D. Speers on 25 July 2011.
Successful.
Dear Mr Speers
Please find attached a response to your request for information that we
hope may be of help.
Yours sincerely
E&E FOI Coo...
Southern Cross Healthcare Homes ...Improvement notices
Partially successful.
by Care Quality Commission to D. Speers on 12 July 2011.
Partially successful.
Our Ref: Information Request CQC IAT 2011 0203
Dear Ms Speers
Thank you for your email dated 18th June 2011 in which you made a request
for...
Patch management
Successful.
by Hounslow Primary Care Trust (PCT) to D. Speers on 8 July 2011.
Successful.
Dear D. Speers,
Apologies for the delay in response, Hounslow PCT have confirmed they do not have an IT Patch Management strategy in place.
Your...
Inspections and regulation
Partially successful.
Will need a lay down in a darkened room after reading this!
'Embedding the Learning' Legacy Cases
Follow up
sent to London Strategic Health Authority by D. Speers on 28 June 2011.
Successful.
Thank you
Yours sincerely,
D. Speers
Freedom of Information requirements
Follow up
sent to Ministry of Justice by D. Speers on 22 June 2011.
Successful.
Thank you.
Yours sincerely,
D. Speers
National Voices
Follow up
sent to Council for Healthcare Regulatory Excellence by D. Speers on 20 June 2011.
Successful.
Thank you for your comprehensive response, I appreciate your time.
Yours sincerely,
D. Speers
Suicide Prevention Strategy and Suicide Indicators.
Partially successful.
by Department of Health to D. Speers on 15 June 2011.
Partially successful.
Email Content stored in attached file 'Long_Email_Body_15_06_2011.html'.
Communications via the GSi may be automatically logged, monitored and...
Patch Management
Follow up
sent to West London Mental Health NHS Trust by D. Speers on 8 June 2011.
Successful.
Thank you, I appreciate your time.
Yours sincerely,
D. Speers
Effective checking procedures.
Successful.
Further information on staff vacancies have come to light since I made this FOI request.
CQC are facing severe criticism over its failure to detect t...
Patch Management
Successful.
by Parliamentary and Health Service Ombudsman to D. Speers on 7 June 2011.
Successful.
Dear D Speers
I write further to your email of 7 May 2011 in which you ask about this Office's IT Patch Management strategy. I respond to your quest...
Patch Management
Follow up
sent to Department of Health by D. Speers on 27 May 2011.
Partially successful.
Thank you, I appreciate your time.
Yours faithfully,
D. Speers
Thank you, I appreciate your time.
Yours sincerely,
D. Speers
Job Description and Person Specification
Partially successful.
by Care Quality Commission to D. Speers on 23 May 2011.
Partially successful.
Dear Ms Speers
Thank you for your e-mail dated 20th April 2011 in which you made a
request for information in accordance with the Freedom of Infor...
Patch management
Successful.
by Sussex Partnership NHS Foundation Trust to D. Speers on 20 May 2011.
Successful.
Dear D.Speers,
Thank you for your email of 7 May 2011, in which you requested information
about the Patch Management Strategy. The answers to your...
Patch Management
Follow up
sent to South Essex Partnership University NHS Foundation Trust by D. Speers on 20 May 2011.
Successful.
Thank you, I appreciate your time.
Yours sincerely,
D. Speers
Patch management
Follow up
sent to South West London and St George’s Mental Health NHS Trust by D. Speers on 19 May 2011.
Successful.
Many thanks, I appreciate your time.
Yours sincerely,
D. Speers
Patch Management
Successful.
by London Strategic Health Authority to D. Speers on 19 May 2011.
Successful.
Dear Ms Speers,
Please find attached a response to your recent request for information.
Regards
Kevin O'Flaherty
FOI Advisor
D. Speers [[FOI #707...
This person's 416 annotations
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 4 August 2011.
Successful.
Meant to say, please feel free to give MPs etc a link to this site and maybe they'll see more evidence of the pathetic Government scheme which alleged...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 4 August 2011.
Successful.
Good Luck everyone
.....and thank you Dave and Augustus for recent information. Seems the same old , same old going on. aka if it aint working give...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 2 August 2011.
Successful.
You have posed the main question Augustus!
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 1 August 2011.
Successful.
Like you Augustus, I can only post what I have heard...I dont work for DECC or any related companies and it was whilst seeking advice for an elderly a...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 25 July 2011.
Successful.
FYI
I have just been advised that Warmfront are now willing to use local contrators (I believe Eaga are out of picture!)
Also worth noting that s...
Professor Bakers Report
Long overdue.
I am trying to log in again but having difficulty. I want to reply to Hampshire Constabulary and refer them to previous FOI where they said they had r...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 18 July 2011.
Successful.
To All,
If still having probs with Warmfront, suggest you let your MP have this link (that'll wake them up!)as it shows number of complaints previo...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 18 July 2011.
Successful.
Hi Jarrs,
Part of me thinks you have had a lucky escape and all I can recommend is same as I did. Dept of Energy and Climate Change(DECC) will say go...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 10 July 2011.
Successful.
REFER TO INITIAL REQUEST AT TOP OF THIS:
D. Speers
12 June 2009
Dear Sir or Madam,
Please can you let me have the contact details of who to wri...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 10 July 2011.
Successful.
For info:
From Warmfront under FOI request I made in 2009:
I enclose the information you requested:
1) How many heating contractors are on the Wa...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 10 July 2011.
Successful.
I know exactly how you feel Catherine and recognise all you have referred to...beleive me 6 years in NHS Complaints process has been a huge learning c...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 8 July 2011.
Successful.
Hi Eileen,
Sorry to hear you are still having problems....it certainly is a nightmare! Is it worth going to local Citizens Advice Bureau as they have...
How do I get a public inquiry into how a council operates?
Request to Department for Communities and Local Government by Sheila Oliver (Account suspended). Annotated by D. Speers on 8 July 2011.
Partially successful.
Keep at 'em Sheila....all this with phone hacking and the like is causing angst too. We have finally won publication of the "unagreed" SUI Report.......
Inspections and regulation
Partially successful.
Will need a lay down in a darkened room after reading this!
Wrestling fish personified!
Regulation 21 of the HSCA
Successful.
Thanks for the info Lee,
Makes one despair sometimes!
Thanks again for the valuable info and for asking relevant questions.
Dee
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 5 July 2011.
Successful.
Thanks Augustus,
Your honesty and bravery is to be applauded! Thank you for contacting your MP and all the other public bodies....and I urge others...
Castlebeck
Partially successful.
Good questions M Williams,
For info from Independent Newspaper: More than 280 posts are vacant at CQC, vast majority of staff are disillusioned with...
Accountability
Request to Parliamentary and Health Service Ombudsman by A Johnson. Annotated by D. Speers on 29 June 2011.
Partially successful.
Following the Health Select Committee Report on Complaints and Litigation, published on 28th June....it appears there are some fundamental errors re P...
How many complaints have you received in respect of the following banks in the last 12 months ?
Request to Financial Ombudsman Service Limited by B Whittle. Annotated by D. Speers on 22 June 2011.
Refused.
Good luck....this may be of interest:
http://www.whatdotheyknow.com/request/freedom_of_information_requireme#incoming-186493.
Number of Investigations declined.
Request to Parliamentary and Health Service Ombudsman by D. Speers. Annotated by D. Speers on 21 June 2011.
Refused.
How can the PHSO service "consider how to prevent similar injustices occuring in future as well as remedying the injustice for the individual and othe...
Number of Investigations declined.
Request to Parliamentary and Health Service Ombudsman by D. Speers. Annotated by D. Speers on 21 June 2011.
Refused.
You could be talking about my son sadly.
I have been exploring NHS Complaints for almost 6 years now and PHSO 'service' is no doubt the most inaccess...
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 18 June 2011.
Successful.
Thanks Mike,
Much appreciated.
Dee
WARMFRONT COMPLAINTS
Request to Department of Energy and Climate Change by D. Speers. Annotated by D. Speers on 14 June 2011.
Successful.
I wish I could Spencer......sounds par to the course sadly!
Sent a link to this growing litany of failure to your MP and ask him/her to seek a Parli...
To me, it is no coincidence, that the home for adults with learning difficulties that Panorama highlighted was situated next to an industrial estate....
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