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Which of the following Banks have not been charged the case fee ?
B Whittle made this Freedom of Information request to Financial Ombudsman Service Limited
The request was refused by Financial Ombudsman Service Limited.
From: B Whittle
29 November 2011
Dear Financial Ombudsman Service Limited,
Which of the following Banks have not been charged the case fee ?
"We do not charge a business a case fee for the first three
complaints we deal with each year"
http://www.financial-ombudsman.org.uk/fa...
1,how many of the following banks were not charged any case fees at
the most recent charging date ?
2,provide the names of the banks which were not charged any case
fees (from the following list)
3,state the date that you charge the case fees to banks (I assume
you charge all banks on the same date)
4,how many of the following banks have less than the minimum number
of complaints to incur charges at the current time (ie less than
three complaints if that is the current threshold)
5,provide the names of the banks which have less than the minimum
number of complaints to incur charges at the current time (ie less
than three complaints if that is the current threshold)(from the
following list)
The list of banks is as follows;
Airdrie Savings Bank
Access Bank UK Limited
FBN Bank (UK) Ltd
FIBI Bank (UK) plc
Ghana International Bank plc
Arbuthnot Latham & Co, Ltd
Guaranty Trust Bank (UK) Limited
Habib Allied International Bank plc
Habibsons Bank Ltd
Hampshire Trust plc
Bank of Ceylon (UK) Ltd
The Bank of China (UK) Limited
Harrods Bank Ltd
Bank of London and The Middle East plc
Bank of Philippine Islands (Europe),
ICBC (London) Ltd
ICICI Bank UK Plc
Brown Shipley & Co. Ltd
Islamic Bank of Britain plc
Butterfield Bank (UK) Ltd
C Hoare & Co
CAF Bank Ltd
Julian Hodge Bank Ltd
Charity Bank Ltd,
Church House Trust plc
Turkish Bank (UK) Ltd
Union Bank UK plc
United National Bank Ltd
United Trust Bank Ltd Unity Trust Bank plc
Methodist Chapel Aid Ltd
Metro Bank PLC
Weatherbys Bank Ltd
Wesleyan Bank Limited
Whiteaway Laidlaw Bank Ltd
Philippine National Bank (Europe) plc
Punjab National Bank (International) Ltd
Reliance Bank Ltd
Secure Trust Bank plc
Sonali Bank (UK) Ltd
Syndicate Bank
Bank of Baroda
Bank of China Limited
Nacional Financiera SNC
Bank of East Asia Ltd
Bank of India
Canara Bank
State Bank of India
Habib Bank AG Zurich
Turkiye Is Bankasi AS
Habib Bank Ltd
Akbank NV
Anglo Irish Bank Corporation plc
Banco Bilbao Vizcaya Argentaria SA
Banif - Banco Internacional do Funchal SA
Irish Nationwide Building Society
Bank of Cyprus Public Company Ltd
Marfin Popular Bank Public Company Ltd
Triodos Bank NV
Svenska Handelsbanken AB
T.C Ziraat Bankasi A.ÂŞ
Yours faithfully,
B Whittle
From: Information Rights Officer
Financial Ombudsman Service Limited
30 November 2011
Dear Mr Whittle
I am emailing to confirm receipt of your request for information.
We are considering your request and shall respond shortly.
Yours sincerely
Information Rights Officer
Knowledge and Information Management
Financial Ombudsman Service, 183 Marsh Wall, London E14 9SR
show quoted sections
From: Information Rights Officer
Financial Ombudsman Service Limited
10 January 2012
Dear B Whittle
Please find attached our response to your request for information.
Yours sincerely
Information Rights Officer
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