Websites accessed from staff terminals at Cotton House, Glasgow

Ms Anne Thrope made this Freedom of Information request to HM Revenue and Customs

The request was refused by HM Revenue and Customs.

From: Ms Anne Thrope

1 July 2008

Dear Sir or Madam,

Please provide me with the list of web site URLs which have been
accessed from staff terminals in Cotton House, Glasgow.

Where the information exists, this should also show which internal
department accessed the URL, at what time, and on which date.

Please supply this information in electronic format, using either
plain text, or a free and open source format such as .odt, and not
in a proprietary, non-free format such as pdf or .doc

Yours faithfully,

Anne Thrope

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From: Neate, Melvyn (Internal Audit DPO)
HM Revenue and Customs

21 July 2008


Attachment MsAnneThrope Response.doc
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Dear Ms Thrope

Please see my response to your request (attached).

Regards

Melvyn Neate

<<MsAnneThrope Response.doc>>

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From: Ms Anne Thrope

25 July 2008

Dear Neate, Melvyn (Internal Audit DPO),

I note your refusal to release the information requested from HMRC,
namely the URLs of websites which have been accessed from staff
terminals at Cotton House.

May I take this opportunity to enquire ;

Have you calculated the costs based upon physically having someone
walk from terminal to terminal and writing the URLs down on a piece
of paper?

Yours sincerely,

Anne Thrope

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From: Neate, Melvyn (Internal Audit DPO)
HM Revenue and Customs

13 August 2008


Attachment Second reply to Ms AnneThrope.doc
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Dear Ms Thrope

Please see my response to your supplementary request (attached).

Regards

Melvyn Neate

<<Second reply to Ms AnneThrope.doc>>

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. Unless you are the intended
recipient or his/her representative you are not authorised to, and must
not, read, copy, distribute, use or retain this message or any part of it.
If you are not the intended recipient, please notify the sender
immediately.

HM Revenue & Customs computer systems will be monitored and communications
carried on them recorded, to secure the effective operation of the system
and for lawful purposes.

The Commissioners for HM Revenue and Customs are not liable for any
personal views of the sender.

This e-mail may have been intercepted and its information altered.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

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Christopher left an annotation (17 October 2008)

For a large organisation like HMRC, I would have thought that all web access would go through a central proxy/cache server, which would log web requests and potentially perform filtering.

If that's the case, then there should be one (or a few) centrally-held log files that would be trivial for their admin staff to get access to.

That would at least nullify the "it costs too much to collect this info" claim, though I imagine there may be privacy or other concerns about giving out the raw data as-is.

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