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Liz Mutch made this Freedom of Information request to Department for Environment, Food and Rural Affairs
Response to this request is long overdue. By law, under all circumstances, Department for Environment, Food and Rural Affairs should have responded by now (details). You can complain by requesting an internal review.
From: Liz Mutch
30 June 2010
Dear Department for Environment, Food and Rural Affairs,
I am requesting details of web analytics for the websites that have
been reviewed under the recent cost cutting exercises.
Specifically user numbers per site and time spent on site. If
possible I would also like to know what the 'blounce' rate for the
sites is. (if a user looks at one page then leaves)
Yours faithfully,
Elizabeth Mutch
From: Helpline, Defra (CCU)
Department for Environment, Food and Rural Affairs
30 June 2010
Thank you for your email.
We have a target of replying to emails within 15 working days. If you
need a reply before then, please call the Defra Helpline on 08459 33 55
77, or from outside the UK call +44 (0) 20 7238 6951 (Minicom/textphone
for the deaf and hard of hearing: 0845 300 1998).
If your email is part of an organised campaign you will not receive an
individual response from us but may find the answer to your concerns on
Defra Online:
[1]http://www.defra.gov.uk/corporate/about/...
Some of the answers to current hot topics the public are asking can be
found here:
[2]http://www.defra.gov.uk/corporate/about/...
Regards
Customer Contact Unit
Defra
Department for Environment, Food and Rural Affairs (Defra)
This email and any attachments is intended for the named recipient only.
If you have received it in error you have no authority to use, disclose,
store or copy any of its contents and you should destroy it and inform the
sender.
Whilst this email and associated attachments will have been checked
for known viruses whilst within Defra systems we can accept no
responsibility once it has left our systems.
Communications on Defra's computer systems may be monitored and/or
recorded to secure the effective operation of the system and for other
lawful purposes.
References
Visible links
1. http://www.defra.gov.uk/corporate/about/...
2. http://www.defra.gov.uk/corporate/about/...
From: Jones, Robert H (SEG-DTP)
Department for Environment, Food and Rural Affairs
28 July 2010
Dear Ms Mutch,
Please find a response to your recent Freedom of Information request.
<<Elizabeth Mutch_3418_Website analytics FOI.pdf>>
Regards,
Rob
Robert Jones
eCommunications Team
Communications Directorate
Department for Environment, Food & Rural Affairs
show quoted sections
From: Liz Mutch
29 July 2010
Dear Department for Environment, Food and Rural Affairs,
I would like to know the number of user visits on the websites that
have been announced to be closed under the transformational
Government Website Rationalisation process. Specifically;
http://www.landscapecharacter.org.uk
http://www.nationalparks.gov.uk
http://www.ukbap.org.uk
http://www.wastematters.org.uk
http://www.ukcip.org.uk
I would also like to request the user visits on the following
http://www.potatoesforcaterers.co.uk
http://www.beefyandlamby.co.uk
http://www.britishmeatfoodservice.com
http://www.lovepork.co.uk
http://potatoesforschools.org.uk
http://www.britishpotatoes.co.uk
http://www.lovechips.co.uk
http://www.potatoposters.co.uk
Yours faithfully,
Liz Mutch
From: Helpline, Defra (CCU)
Department for Environment, Food and Rural Affairs
29 July 2010
Thank you for your email.
We have a target of replying to emails within 15 working days. If you
need a reply before then, please call the Defra Helpline on 08459 33 55
77, or from outside the UK call +44 (0) 20 7238 6951 (Minicom/textphone
for the deaf and hard of hearing: 0845 300 1998).
The Freedom of Information Act 2000 (FOIA) and the Environmental
Information Regulations 2004 (EIRs) both require that you receive a reply
as soon as possible and no later than 20 working days after the date of
receipt of your request. This deadline may be extended under certain
limited circumstances.
Regards
Customer Contact Unit
Defra
Department for Environment, Food and Rural Affairs (Defra)
This email and any attachments is intended for the named recipient only.
If you have received it in error you have no authority to use, disclose,
store or copy any of its contents and you should destroy it and inform the
sender.
Whilst this email and associated attachments will have been checked
for known viruses whilst within Defra systems we can accept no
responsibility once it has left our systems.
Communications on Defra's computer systems may be monitored and/or
recorded to secure the effective operation of the system and for other
lawful purposes.
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