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Mr. P. Smith made this Freedom of Information request to Surrey Police
The request was successful.
From: Mr. P. Smith
8 August 2010
Dear Surrey Police,
Please treat this letter as a request for information under the
Freedom of Information Act.
Please provide me with the following information:
1. The number of grade 1 incidents in the Waverley Borough area
during 2009/10, including a breakdown by main towns i.e. Godalming,
Cranleigh, Haslemere and Farnham.
2. The percentage of grade 1 incidents in the Waverley Borough area
during 2009/10 that were reached by police within 15 minutes and 20
minutes, broken down by the main towns i.e. Godalming, Cranleigh,
Haslemere and Farnham.
3. The number of grade 2 incidents in the Waverley Borough area
during 2009/10, including a breakdown by main towns i.e. Godalming,
Cranleigh, Haslemere and Farnham.
4. The percentage of grade 2 incidents in the Waverley Borough area
during 2009/10 that were reached by police within 60 minutes,
broken down by the main towns i.e. Godalming, Cranleigh, Haslemere
and Farnham.
5. The number of operational police officers stationed in Waverley
Borough police stations that are attached to the forces targeted
patrol teams.
6. The number of operational police officers stationed in Waverley
Borough police stations that are attached to safer neighborhood
teams.
And finally, please answer this question:
7. What towns within the Waverley Borough do Surrey Police class as
“urban” or “rural”, according to The Surrey Policing Pledge?
Yours faithfully,
Mr. P. Smith
From: !Freedom of Information
Surrey Police
10 August 2010
Dear Mr. Smith,
Please see attached for your information.
Kind Regards,
Lindsay Kelsall.
IAT Administrator
Information Management Team
Tasking & Coordination
Surrey Police
Spire: 36892
Tel: 01483 630007
Fax: 01483 634911
Email: [email address]
NOT PROTECTIVELY MARKED
Information about this E-mail
This email and any files or attachments with it are intended solely for
the use of the individual(s) or organisation(s) to whom it is addressed.
It may contain information that is confidential or subject to legal and/or
professional privilege.
If you have received this email in error please notify the sender and
delete it including any files or attachments from your e-mail account or
computer.
Any opinions expressed in this email are those of the individual and not
necessarily those of Surrey Police.
Surrey Police monitor incoming and outgoing e-mail.
From: !Freedom of Information
Surrey Police
6 September 2010
Many thanks
Carolyn Mullen
Information Access Decision Maker
Information Management Team
Tasking and Coordination
Surrey Police
Tel: 01483 630728
Fax: 01483 634911
Email: [1]mailto:[email address]
Not Protectively Marked
Information about this E-mail
This email and any files or attachments with it are intended solely for
the use of the individual(s) or organisation(s) to whom it is addressed.
It may contain information that is confidential or subject to legal and/or
professional privilege.
If you have received this email in error please notify the sender and
delete it including any files or attachments from your e-mail account or
computer.
Any opinions expressed in this email are those of the individual and not
necessarily those of Surrey Police.
Surrey Police monitor incoming and outgoing e-mail.
References
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1. mailto:[email address]
From: Mr. P. Smith
6 September 2010
Dear Carolyn,
Thank you for responding to my FOI request, I am satisfied with the
information you have provided.
I would like to clarify question seven of my request, which related
to paragraph seven of The Surrey Policing Pledge which states “In
urban areas, we will aim to get to you within 15 minutes, and in
rural areas within 20 minutes”.
I asked:
**What towns in the Waverley Borough do Surrey Police class as
“urban” or “rural”, according to The Surrey Policing Pledge?**
And you responded:
**There is no national definition to classify what is an Urban or
Rural area, therefore Surrey Police do not define a difference
between Urban and Rural areas on any of our systems**
Which target, 15 minutes or 20 minutes, does Surrey Police aim to
reach towns and villages in the Waverley Borough? Please tell me
what is used as a performance measure (or similar).
It seems odd to have such aims in the policing pledge if Surrey
Police are then not able to measure their effectiveness against it
– how do we the residents know if you are keeping to terms in your
“pledge” if you are not able to define “urban” and “rural” from an
official publication.
I would be happy for this to be treated as official correspondence,
rather than another request under the FOIA. To that end, if this
needs re-directing to a different department please provide an
e-mail address.
Yours sincerely,
Paul Smith (Mr)
From: !Freedom of Information
Surrey Police
7 September 2010
Dear Mr Smith
I will contact the department which provided the information and will respond to you as soon as I can.
Regards
Carolyn Mullen
Information Access Decision Maker
Information Management Team
Tasking and Coordination
Surrey Police
Tel: 01483 630728
Fax: 01483 634911
Email: mailto:[email address]
Not Protectively Marked
show quoted sections
From: !Freedom of Information
Surrey Police
9 September 2010
Dear Mr Smith
After making further enquiries, I have since discovered that the response targets on the Police pledge are actually incorrect, and we send our apologies.
Although some forces do make a distinction between 'urban' and 'rural' areas and hence have a differing set of performance targets, we within Surrey Police have made a commitment to response to an emergency within 15 minutes irrespective where you are within the county. All our performance measures are based on achieving the target response time of 15 minutes.
Regards
Carolyn Mullen
Information Access Decision Maker
Information Management Team
Tasking and Coordination
Surrey Police
Tel: 01483 630728
Fax: 01483 634911
Email: mailto:[email address]
Not Protectively Marked
show quoted sections
From: Mr. P. Smith
9 September 2010
Dear Carolyn,
This is useful and interesting to know. Thank you for all your
help, it's very much appreciated.
Regards,
Paul
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