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Waste returns

A Freedom of Information request to Environment Agency by Shirvell Resident

Environment Agency did not have the information requested.

Shirvell Resident

20 October 2008

Dear Sir or Madam,

Please supply copies of the waste returns documentation for the
months of December 2007 and April 2008 submitted by Hazell and
Jefferies Ltd, for the SawMill site, Woodcote Sawmill, Pot Kiln
Lane, Goring Heath, Reading,RG8 7SS.

This is a follow on request after you informed me that copies of
waste transfer notes are not held by the environment agency.

Yours faithfully,

Mrs Hooper

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Enquiries, Unit
Environment Agency

20 October 2008

Thank you for contacting the Environment Agency. Please see below
regarding our response times and environmental incident reporting

You can expect to receive a reply from us within 10 working days for any
general enquiry. Please note that bank holiday days and weekends are not
classed as a working day.

If your enquiry refers to a Simple Exemptions application you can expect
to receive a response within 25 working days.

The Customer Charter (response days) for all enquiries start from the
next working day of you receiving this auto reply from us. For example
an e-mail's customer charter sent to us on a Friday will start on the
following Monday providing this isn't a bank holiday.

For further information on our Customer Charter please see

http://www.environment-agency.gov.uk/abo....

But my e-mail refers to an Environmental Incident, won't it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80
70 60. For more details about incident reporting please see:

http://www.environment-agency.gov.uk/con...

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else. We have checked this email and its attachments for viruses. But you should still check any attachment before opening it. We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes. If we have sent you information and you wish to use it please read our terms and conditions which you can get by calling us on 08708 506 506. Find out more about the Environment Agency at www.environment-agency.gov.uk

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.

If we have sent you information and you wish to use it please read our terms and conditions which you can get by calling us on 08708 506 506. Find out more about the Environment Agency at www.environment-agency.gov.uk

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Enquiries, Unit
Environment Agency

20 October 2008

Dear Mrs Hooper

Thank you for your Freedom of Information request. For your information,
your query has been passed to our local External Relations Team
(Planning and Corporate Services) for attention and they will be in
touch with you shortly.

Should you wish to contact them in the meantime, their details are
below. Please quote your Enquiry Ref 081020SS20 in your correspondence
with us.

External Relations
Planning and Corporate Services
Environment Agency
Thames Region, West Area
Redkite House
Howbery Park
WALLINGFORD
OX10 8BD
Tel: 08708 506506

Kind Regards

Samantha Shaw
Environment Agency
National Customer Contact Centre
08708 506 506
[email address]

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Thames West, Customer Contact
Environment Agency

31 October 2008

WIR29067: Freedom of Information request - Waste returns for Woodcote
Sawmill

Dear Mrs Hooper

Thank you for your request for information under the Freedom of
Information Act regarding waste returns documentation from Hazell and
Jefferies Ltd, for the Sawmill site, Woodcote Sawmill, Pot Kiln Lane,
Goring Heath, Reading, RG8 7SS.

I have looked into this matter with our Environmental Management team
and have to report that we do not have the data you have requested.

The Environmental Permitting Regulations 2007, Schedule 3, paragraph 13
provides exemptions under which there is no legal requirement to submit
waste returns. Woodcote sawmill was operated under such a paragraph 13
exemption. As exempt sites do not submit waste returns, we do not hold
the data requested.

The Environmental Information Regulations 2004 12(4) - states that a
public authority may refuse to disclose information to the extent that -
(a) it does not hold that information when an applicant's request is
received;

Therefore in this instance, as we do not hold the information you have
asked for, we have no option but to refuse your request.

If you are not satisfied with our decision not to supply the requested
information you can contact us to ask for our decision to be reviewed.
If you are still not satisfied following this, you can then make an
appeal to the Information Commissioner, who is the statutory regulator
for Freedom of Information.

I'm sorry that we are unable to help with your request, should you have
any other queries please don't hesitate to contact us.

Best regards,
Nicola

Nicola Cook
External Relations Officer
Direct Dial: 01491 828 352

External Relations
Planning and Corporate Services
Environment Agency
Thames Region, West Area
Red Kite House, Howbery Park, Wallingford, OX10 8BD

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