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Validity of Website Register Search.

Paul Perrin made this Freedom of Information request to Information Commissioner’s Office

The request was successful.

From: Paul Perrin

14 June 2009

Dear Sir or Madam,

Back in March I put in a request for a copy of the data holders
register. A request that is still outstanding several months later.

The response that I have so far received to that request appears to
indicated that the your department does not fully understand the
data you hold (i.e. particularly that data holders do not need to
have UK addresses).

Given this flaw in your staffs understanding of the data you hold,
one has to question the competence behind the production of the
on-line register search.

Will you provide me with any information you hold on how it has
been assured that the online search does provide an accurate and
complete view of the data in the register? (including. but not
limited to any requirements analysis/document, software test
scripts etc).

Yours faithfully,

Paul Perrin

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Information Commissioner’s Office

15 June 2009

Link: [1]File-List

15th June 2009

Case Reference Number IRQ0253455

Dear Mr Perrin

Thank you for your correspondence dated 4 June 2009 asking for information
about the construction of the Data Protection register.

Your request is being dealt with as a new request in accordance with the
Freedom of Information Act 2000.  We will respond by 10 July 2009 which
is 20 working days from the day after we received your request.

Yours sincerely

Charlotte Powell

Internal Compliance Manager

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http://www.ico.gov.uk or email: [email address]
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 01625 545 700 Fax: 01625 524 510

References

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1. file:///tmp/rad29A6B_files/filelist.xml

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Information Commissioner’s Office

9 July 2009


Attachment ICOReviewProcedure V7.doc
147K Download View as HTML


Link: [1]File-List

9 July 2009

Case Reference Number IRQ0253455

Dear Mr Perrin

Further to my colleague’s acknowledgement dated 15 June 2009, I am now
in a position to respond to your request for information dated 4 June
2009. Your request has been dealt with in accordance with the Freedom of
Information Act 2000.

In your email you ask to be provided with ‘any information you hold on
how it has been assured that the online search does provide an accurate
and complete view of the data in the register?’ You add that this would
include ‘requirements analysis/document, software test scripts etc’.

To provide you with some background, the online search tool was created in
1996 to make it easier for the public to access the register. It is
provided under the obligations set out in section 19(6) of the Data
Protection Act 1998, which states;

19(6) The Commissioner  –

(a) Shall provide facilities for making the information contained in the
entries in the register available for inspection (in visible and legible
form) by members of the public at all reasonable hours and free of charge,
and

(b) May provide such other facilities for making the information
contained in those entries available to the public free of charge as he
considers appropriate.

The search tool makes the information contained in the entries available
for inspection constantly and for free, and therefore fulfils this
obligation.

Where new entries are added, or existing entries are updated, searches are
performed to ensure the information online is accurate, although there is
not a specific policy or record of this (as clearly any errors or
omissions would be addressed when they are discovered). Therefore we do
not hold any recorded information within the scope of your request. Any
initial documents relating to the creation of the search tool are likely
to have been disposed some time ago, in line with records management and
retention policies.

If you are dissatisfied with the response you have received and wish to
request a review of our decision or make a complaint about how your
request has been handled you should write to the Internal Compliance Team
at the address below or e-mail [2][email address]

Your request for internal review should be submitted to us within 40
working days of receipt by you of this response. Any such request
received after this time will only be considered at the discretion of the
Commissioner.

If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the Case Reception Team, at the address below or visit the
‘Complaints’ section of our website to make a Freedom of Information
Act or Environmental Information Regulations complaint online.

 

A copy of our review procedure is attached.

Yours sincerely

Adam Stevens

Assistant Internal Compliance Manager.

show quoted sections

http://www.ico.gov.uk or email: [email address]
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 01625 545 700 Fax: 01625 524 510

References

Visible links
1. file:///tmp/rad9D53E_files/filelist.xml
2. mailto:[email address]

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From: Paul Perrin

13 July 2009

Dear Sir or Madam,

Than you for your response, I believe it answers my request for
information.

However, the information supplied (that your online system is not
formally tested), must mean that you cannot know whether you are
meeting the obligaions you cite:-

obligations set out in section 19(6) of the Data
Protection Act 1998

As any failure would likely go unnoticed, after all if someone knew
what that there was/wasn't an entry, and what it should/should not
say then they would have little reason to view the register.

Yours faithfully,

Paul Perrin

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