Use of Agency Social Work Professionals

Dear A Elliott,

Your message has been received and will be dealt with as soon as possible.
Our standard is to reply within ten working days.
Should you need to make contact with us again on this matter, it helps us
if you quote reference number: 3693

Kind Regards
Amy at HertsDirect

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A Elliott To FOI requests at
<[FOI #31347 email]> Hertfordshire County Council
<[Hertfordshire County Council request email]>
23/03/2010 10:39 cc
Subject Freedom of Information
request - Use of Agency
Social Work Professionals

Dear Hertfordshire County Council,

Please provide me with:

1. a copy of the Manpower, "Neutral Vendor", contract and fee
schedules for recruitment to Hampshire County Council

2. all agencies on the Manpower contract for the supply of social
workers, senior practitioners, assistant team managers, team
managers and service managers (referred to from now as "qualified
social work professionals") to Hampshire County Council

3. all agencies currently supplying Hampshire County Council with
agency social work professionals

4. the total number of qualified social work professionals
currently working on an agency basis at Hampshire County Council

5. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
supplier

6. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
department

7. the pay and agency charge rate of each qualified social work
professional currently working on an agency basis at Hampshire
County Council by department

8. the fiscal budget for qualified social work professional
recruitment through agencies for 2009-2010

9. the fiscal budget for qualified social work professional
recruitment through agencies for 2010-2011

10. the total fiscal spend on agency qualified social work
professionals by department for the last 12 months

11. the total fiscal spend on agency qualified social work
professionals by agency for the last 12 months

Yours faithfully,

A Elliott

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Reference number: FOI/RAP/03/10/1981

Dear A Elliott,

Thank you for your correspondence of 23rd March 2010 requesting the
following information:

'1. a copy of the Manpower, "Neutral Vendor", contract and fee
schedules for recruitment to Hampshire County Council

2. all agencies on the Manpower contract for the supply of social
workers, senior practitioners, assistant team managers, team
managers and service managers (referred to from now as "qualified
social work professionals") to Hampshire County Council

3. all agencies currently supplying Hampshire County Council with
agency social work professionals

4. the total number of qualified social work professionals
currently working on an agency basis at Hampshire County Council

5. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
supplier

6. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
department

7. the pay and agency charge rate of each qualified social work
professional currently working on an agency basis at Hampshire
County Council by department

8. the fiscal budget for qualified social work professional
recruitment through agencies for 2009-2010

9. the fiscal budget for qualified social work professional
recruitment through agencies for 2010-2011

10. the total fiscal spend on agency qualified social work
professionals by department for the last 12 months

11. the total fiscal spend on agency qualified social work
professionals by agency for the last 12 months'

Your request for information is being considered under the Freedom of
Information Act 2000.

With reference to Questions 1-7, we do not hold information relating to
Hampshire County Council. We will respond to questions 8-11 of your
request as quickly as possible, and by 22nd April 2010 at the latest.

If you have any questions, please do not hesitate to contact me, quoting
the reference number on this email. To find out more about Freedom of
Information, please visit www.hertsdirect.org/foi.

Yours sincerely,
________________________________________
Information Governance Unit
Hertfordshire County Council
Telephone: 01992 555848
Fax: 01992 588117
Email: [email address]

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Dear A.Elliott,

Reference number: FOI/RAP/03/10/1981

On 23rd March 2010 we received the following request for information from
you:

'1. a copy of the Manpower, "Neutral Vendor", contract and fee
schedules for recruitment to Hampshire County Council

2. all agencies on the Manpower contract for the supply of social
workers, senior practitioners, assistant team managers, team
managers and service managers (referred to from now as "qualified
social work professionals") to Hampshire County Council

3. all agencies currently supplying Hampshire County Council with
agency social work professionals

4. the total number of qualified social work professionals
currently working on an agency basis at Hampshire County Council

5. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
supplier

6. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
department

7. the pay and agency charge rate of each qualified social work
professional currently working on an agency basis at Hampshire
County Council by department

8. the fiscal budget for qualified social work professional
recruitment through agencies for 2009-2010

9. the fiscal budget for qualified social work professional
recruitment through agencies for 2010-2011

10. the total fiscal spend on agency qualified social work
professionals by department for the last 12 months

11. the total fiscal spend on agency qualified social work
professionals by agency for the last 12 months'

Your request for information has been considered under the Freedom of
Information Act 2000. I can confirm that Hertfordshire County Council does
hold some of the information you have requested, and can respond as
follows:

'In our e-mail to you dated 25th March 2010, we stated 'With reference to
Questions 1-7, (Hertfordshire County Council) does not hold information
relating to Hampshire County Council'.

Hertfordshire County Council is able to answer questions 8 - 11, in part.
Social care at Hertfordshire County Council is divided between two
departments, Adult Care Services and Children Schools and Families. The
information that we are providing only relates to the Adult Care Services
part of the information. The information that we are able to provide is as
follows:
8. The fiscal budget for qualified social work professional recruitment
through agencies for 2009-2010.

Adult Care Services (ACS) hold a central budget for all recruitment costs.
In 2009/10 this was *512,012 and in 2010/11 this is *513,468. It is not
possible to break this budget down to give the budget for recruitment of
social workers only; however the actual costs of recruitment for ACS were
approximately *106,689 in 2009/10.

The figures for the Children, Schools and Families (CSF) budget are not
available, (at this time please see note about extended deadline *)

9. The fiscal budget for qualified social work professional recruitment
through agencies for 2010-2011.

Please see the answer to question 8 above.

10. The total fiscal spend on agency qualified social work professionals
by department for the last 12 months.

Please note that the following figures have been provided by Manpower.

The agency spend on Qualified Care staff for the last 12 months is as
follows:

+--------------------------+
| Department | Expenditure |
| | * |
|------------+-------------|
| ACS | 3,235,936 |
|------------+-------------|
| CSF | 4,888,922 |
|------------+-------------|
| Total | 8,124,858 |
+--------------------------+

11. The total fiscal spend on agency qualified social work professionals
by agency for the last 12 months.

Manpower is the sole provider of agency qualified social workers used by
Hertfordshire County Council. The expenditure with Manpower is shown in
the answer to question 10 above.

*However for some of Children Schools and Families part of the information
you require, we are currently processing the rest of your request under
the Freedom of Information Act 2000.

The 20 working day deadline, as outlined by the Act, is 22nd April 2010,
we will unfortunately be unable to meet this deadline. As a result we
would like to extend the deadline by 5 working days to Thursday 29th April
2010. We apologise for the delay in responding to your request and will
endeavour to provide a response before 29th April 2010 if at all
possible.'

If you have any questions, please do not hesitate to contact us, quoting
the reference number on this letter. To find out more about Freedom of
Information, please visit www.hertsdirect.org/foi

If you are unhappy with the way the County Council has handled your
request for information, you may complain through the County Council's
complaints procedure which is available at www.hertsdirect.org/complaints

If you are unhappy with the outcome of the complaints procedure you are
entitled to ask the Information Commissioner to investigate your
complaint. You should write to: FOI/EIR Complaints Resolution, Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely,
________________________________________
Information Governance Unit
Hertfordshire County Council
Telephone: 01992 555848
Fax: 01992 588117
Email: [email address]

show quoted sections

Dear A. Elliott,

Reference number: FOI/RAP/03/10/1981

O n 23rd April 2010 we received the following request for information from
you:

1. a copy of the Manpower, "Neutral Vendor", contract and fee
schedules for recruitment to Hampshire County Council

2. all agencies on the Manpower contract for the supply of social
workers, senior practitioners, assistant team managers, team
managers and service managers (referred to from now as "qualified
social work professionals") to Hampshire County Council

3. all agencies currently supplying Hampshire County Council with
agency social work professionals

4. the total number of qualified social work professionals
currently working on an agency basis at Hampshire County Council

5. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
supplier

6. the number and grade of qualified social work professionals
currently working on an agency basis at Hampshire County Council by
department

7. the pay and agency charge rate of each qualified social work
professional currently working on an agency basis at Hampshire
County Council by department

8. the fiscal budget for qualified social work professional
recruitment through agencies for 2009-2010

9. the fiscal budget for qualified social work professional
recruitment through agencies for 2010-2011

10. the total fiscal spend on agency qualified social work
professionals by department for the last 12 months

11. the total fiscal spend on agency qualified social work
professionals by agency for the last 12 months

Your request for information has been considered under the Freedom of
Information Act 2000. I can confirm that Hertfordshire County Council does
hold the information you have requested, and can respond as follows:

On 20th April we replied to you but were unable to provide the figures
relating to social work recruitment budgets and expenditure on behalf of
our Children Schools and Families service.

The information is not held in a format which can be broken down as
requested but I am able to supply the following information:

Manpower is the sole provider of agency qualified social workers used by
Hertfordshire County Council.

2009/10 expenditure on social work recruitment for Children Schools and
Families approx *276,000
2010/11 Budget for social work recruitment for Children Schools and
Families *216,000

2009/10 Agency expenditure on social work for Children Schools
and Families approx *5,429,000
2010/11 budget for agency expenditure on social work for Children
Schools and Families *855,000

If you have any questions, please do not hesitate to contact me, quoting
the reference number on this letter. To find out more about Freedom of
Information, please visit www.hertsdirect.org/foi

If you are unhappy with the way the County Council has handled your
request for information, you may complain through the County Council's
complaints procedure which is available at www.hertsdirect.org/complaints

If you are unhappy with the outcome of the complaints procedure you are
entitled to ask the Information Commissioner to investigate your
complaint. You should write to: FOI/EIR Complaints Resolution, Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely,

Information Access Practitioner
_______________________________________
Information Governance Unit
Hertfordshire County Council
Telephone: 01992 555848
Fax: 01992 588117
Email: [email address]

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