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URGENT am stuck with no assistance if can't drive HELP??!!!

Julie Shrive (Account suspended) made this Freedom of Information request to Department for Transport

The authority would like to / has responded by post to this request.

From: Julie Shrive (Account suspended)

20 June 2009

Dear Sir or Madam,

Why are DVLA so rigid making it s difficult to renew tax over 100
calls made because not renewing quick enough DLA being difficult
about DISABLED certificate sent last year suspect not returned
.Have insurance & MOT
have said can send cert of actual award DLA have already defrauded
of backdating 4 years when should have been when first applied
destroying evidence NB Ministry of Justice etc re: deliberately
destroyed evidence & manipulation of APPEAL TRIBUNAL decision .
Said would pay but getting all documents to gether very didffficult
when dyspraxic, CFS & spina bifida occulta then travel 10 miles or
wait in queue can't do without disabled scooter van holds .

BLUE BADGE HOLDER DLA - Higher rate -I have suffered cardiacarrest
already because call centres do not take account of disability
issues and call centre Manager not objective like normal managers
just following rules causing civil liberties abuse and outright
DISCRIMINATION .

All my details can be checked on line I even have DLA normal
certificate which can scan & send not motor one which can't
remember being returned by DVLA last time know got and sent in for
refund as did not know could claim tax back as been defrauded of
higher rate since first applied .Have applied again but sound as if
may be difficult with another one.
I am stuck without my car & disability scooter with no carer or
social services and extremely stressed and upset . I am taxed and
insured till Aug in fact recently MOT in advance as car already in
garage. WHAT IS GOING ON ? Can find noone applying reason just
abusive blaming . ALREADY SPENT 3 DAYS ON IT .In Islington start
intimidating you before tax runs out huge sticky labels in middle
of screen . Frightened going to be left not able to get around. .
This wouldn't be happening if had social worker and getting
Motobility [ defrauded out of ] as had backlog at time .

ON WEBSITE if I am entitled to disability exemption from Vehicle
Excise Duty?

When you apply for a tax disc on our website or using the telephone
service we are able to verify your entitlement to disability
exemption electronically with Department for Work and Pensions
(DWP) www.direct.gov.uk and the Service Personnel and Veterans
Agency (SPVA) http://www.veterans-uk.info .
<top of page THIS IS NOT HAPPENING

Yours faithfully,

Julie Shrive

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Julie Shrive (Account suspended) left an annotation (20 June 2009)

Needs to be sorted before they come next week to take car away to crush URGENT

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From: Julie Shrive (Account suspended)

20 June 2009

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an IMMEDIATE before end of month internal
review of Department for Transport's handling of my FOI request
'URGENT am stuck with no assistance if can't drive HELP??!!!'.This
needs immediate attention as made over 100 calls if had social
worker or Motobility wouldn't happen.They wouldn't dare behave like
this.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/ur...

Yours sincerely,

Julie Shrive

Link to this

From: Ivan Pocock
Department for Transport

22 June 2009


Attachment 090622 Shrive Road Tax Renewal.doc
137K Download View as HTML


Dear Ms Shrive,

Please see attached response letter.

Regards,

Ivan Pocock

Department for Transport

Information Rights Unit

Zone D/04

Ashdown House

Sedlescombe Rd North

St Leonards on Sea

East Sussex

TN37 7GA

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

show quoted sections

Link to this

From: FOI FOI

22 June 2009

Thank you for your further e-mails to Department For Transport. This has been forwarded to the Driver and Vehicle Licensing Agency to reply to you.

It is now clear that your enquiry surrounds the non-receipt of your Disability Living Allowance (DLA) Certificate. Therefore, we can only reiterate previous advice.

You must contact the Department for Work and Pensions (DWP) with regard to obtaining your DLA404 certificate. DVLA is unable to provide any further help in this matter.

Once you are in receipt of the DLA404, only then will you be able to obtain your new tax disc. You may wish to contact DWP on 08457 123456.

I trust this explains DVLA's position.

show quoted sections

Dear Sir or Madam,

Why are DVLA so rigid making it s difficult to renew tax over 100
calls made because not renewing quick enough DLA being difficult
about DISABLED certificate sent last year suspect not returned
.Have insurance & MOT have said can send cert of actual award DLA
have already defrauded of backdating 4 years when should have been
when first applied destroying evidence NB Ministry of Justice etc
re: deliberately destroyed evidence & manipulation of APPEAL
TRIBUNAL decision . Said would pay but getting all documents to
gether very didffficult when dyspraxic, CFS & spina bifida occulta
then travel 10 miles or wait in queue can't do without disabled
scooter van holds .

BLUE BADGE HOLDER DLA - Higher rate -I have suffered cardiacarrest
already because call centres do not take account of disability
issues and call centre Manager not objective like normal managers
just following rules causing civil liberties abuse and outright
DISCRIMINATION .

All my details can be checked on line I even have DLA normal
certificate which can scan & send not motor one which can't
remember being returned by DVLA last time know got and sent in for
refund as did not know could claim tax back as been defrauded of
higher rate since first applied .Have applied again but sound as if
may be difficult with another one. I am stuck without my car &
disability scooter with no carer or social services and extremely
stressed and upset . I am taxed and insured till Aug in fact
recently MOT in advance as car already in garage. WHAT IS GOING ON
? Can find noone applying reason just abusive blaming . ALREADY
SPENT 3 DAYS ON IT .In Islington start intimidating you before tax
runs out huge sticky labels in middle of screen . Frightened going
to be left not able to get around. . This wouldn't be happening if
had social worker and getting Motobility [ defrauded out of ] as
had backlog at time .

ON WEBSITE if I am entitled to disability exemption from Vehicle
Excise Duty?

When you apply for a tax disc on our website or using the telephone
service we are able to verify your entitlement to disability
exemption electronically with Department for Work and Pensions
(DWP) www.direct.gov.uk and the Service Personnel and Veterans
Agency (SPVA) http://www.veterans-uk.info . <top of page THIS IS
NOT HAPPENING

Yours faithfully,

Julie Shrive

show quoted sections

Link to this

Julie Shrive (Account suspended) left an annotation (23 June 2009)

Would like to Know if just sorted me out yesterday - yet to receive- possible or sorted situation so doesn't happen again to anyone else . Last time it was Legal Expenses at Saga that when raised issue picking & choosing what covered told DVLA dishonestly had motor neurone disease . I expect person who did that is still there. Did police or anyone want to know? No.Sagas loss as took insurance elsewhere but they are all doing it including RAC !!

Link to this

From: Julie Shrive (Account suspended)

23 June 2009

Dear FOI FOI,

They say a new TAX DISC is in the post NB annotation above re
:everybody else - remedy root cause .

There was nobody contactable in DVLA, DLA , Police, MP and LA with
discretion able to assist/ How time wasting . The police more
interested in going to street party [ suspect CAD was not recorded
refused using FOI to show which also mentions FRAUD destruction of
evidence at Royal Courts of Justice ??!! Completely spoilt last few
weeks. Their actions were downright malicious totally unreasonable
no wonder having cardiacs ??!!

Yours sincerely,

Julie Shrive

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