Unfair terms in EULAs

Peter Collingbourne made this Freedom of Information request to Office of Fair Trading

The request was partially successful.

From: Peter Collingbourne

22 May 2009

Dear Sir or Madam,

According to this BBC news article:

http://news.bbc.co.uk/1/hi/business/7252...

in February last year, the NCC (now Consumer Focus) asked the OFT
to launch an investigation into potentially unfair terms in EULAs.
I presume this means that the NCC made a complaint under section 10
of the Unfair Terms in Consumer Contracts Regulations 1999. I would
like to request:

1. a copy of the NCC's complaint letter

2. a copy of any correspondence between the OFT and the NCC and
between the OFT and the respondents in relation to the complaint

3. if the complaint has been decided, a copy of the OFT's letter
informing the NCC of its decision as to whether the terms are
potentially unfair, and the statement of reasons it is required to
produce under section 10(2) of the UTCCRs.

Yours faithfully,

Peter Collingbourne

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Peter Collingbourne left an annotation (22 May 2009)

It seems likely that my request may be partially rejected using the statutory bars of the Enterprise Act. I have therefore filed a similar request with Consumer Focus: http://www.whatdotheyknow.com/request/un...

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From: Mary Linacre
Office of Fair Trading

26 May 2009

Attachment FoIA Ack letter.doc
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Dear Mr Collingbourne

Please find attached acknowledgement to your FOI request.

<<FoIA Ack letter.doc>>
Mary Linacre| Information Access & Records Management Team | Corporate
Services | Office of Fair Trading
Fleetbank House | 2-6 Salisbury Square | London EC4Y 8JX | T: 0 20 7211
8802 | [1]www.oft.gov.uk
[email address]

P please don't print this e-mail unless you really need to

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From: Parminder Kondral
Office of Fair Trading

23 June 2009

Attachment e mail Mr Collingbourne re EULAs.pdf
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Attachment e mail Mr C re EULAs att 1.pdf
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Attachment e mail Mr C re EULAs att 2.pdf
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Dear Mr Collingbourne

Freedom of Information Act 2000: (FoIA)

National Consumer Council (NCC) and End User Licence Agreements (EULAs)

Please see the attached response to your email request dated 22 May 2009
for information under the Freedom of Information Act 2000 (FoIA).

Yours sincerely

Parminder
P K Kondral (Mrs)
Executive Assistant to Mike Haley, Director of Consumer Protection

<<e-mail -Mr Collingbourne re EULAs.pdf>> <<e-mail -Mr C re EULAs - att
1.pdf>> <<e-mail -Mr C re EULAs - att 2.pdf>>

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

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