ukba operational management structure

ron french made this Freedom of Information request to UK Border Agency

The request was partially successful.

From: ron french

17 April 2009

Dear Sir or Madam,

Please provide details (with names and positions)of the UK Border
Agency's operational management structure particularly that part
that deals with the operation of the PBS

Yours faithfully,
R French

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From: Freedom Of Information Team ( IND )
UK Border Agency

17 April 2009

Dear R French,

Thank you for your below request, which is being considered under the
Act, we will respond shortly.

Yours sincerely,

Mr P Feakins,
Freedom of Information Team

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From: Employment, Freedom of Information

29 April 2009

Dear Mr French,

Thank you for your enquiry of 17th April. I am sorry for the delay in my
response. Please see the attached UK Border Agency website link for
information on the UKBA organisation structure including an organisation
chart.

Shortcut to:
http://www.bia.homeoffice.gov.uk/aboutus...

I hope this is of help to you.

Kind Regards

Freedom of Information Team
North East, Yorkshire and the Humber Region
UK Border Agency
PO Box 3468
Sheffield S3 8WA

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From: ron french

1 May 2009

Dear Employment, Freedom of Information,
While I appreciate the response. I do already have this high level
structure fro the web.

It does not give me the management structure of the people
responsible for responding to license applications and of those
who, once the institute is licensed, will respond to requests for
CAS certificates under the PBS system. I would be grateful to have
these.

Yours sincerely,

ron french

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From: Employment, Freedom of Information

6 May 2009

Dear Ron,

Thank you for your email of 1st May. I would just like to clarify your
request for information. Are you interested in the names of the Grade 7
and Grade 6 in charge of the Sponsor Licensing Unit?

Kind Regards

Daniela Walker
Freedom of Information Team
North East, Yorkshire and the Humber Region
UK Border Agency
PO Box 3468
Sheffield S3 8WA

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From: ron french

8 May 2009

Dear Employment, Freedom of Information, Dear Daniela,
Thank you.
I shall be applying for a Tier 4 license from Canterbury. I
understand the email application is sent to one location (where is
it?) and the inspectors are allocated from another (which office?).
It would be helpful to understand the structure of the organisation
involved in the application process and nice to know the names of
those I might be dealing with.
I look forward to hearing from you, again.
Ron French

Yours sincerely,

ron french

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From: ron french

8 May 2009

Dear Employment, Freedom of Information,
Dear Daniela,
I just replied. and I get this box again. Did you get my reply?

Yours sincerely,

ron french

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From: Employment, Freedom of Information

8 May 2009

Dear Ron,

Thank you for your emails of 8th May. You may be experiencing
difficulties as you are not contacting us via an authorised UK Border
Agency website.

In answer to your query, you are best advised to contact us in the first
instance using the telephone helpline or email address below. The
helplines are set up to take you through the process of applying for a
licence to be a Tier 4 sponsor.

Customers can use the following for any questions/advice they have on
Sponsorship (PBS):

Telephone: 0300 1234 699

E-mail: [email address]

Should you have further questions that fall under the Freedom of
Information Act, you can contact us directly using the following contact
details:

E-mail: [email address]

Fax: 0114 2072906

(please note that the website you are using unfortunately erases the UK
Border Agency contact details.)

I hope this is of help to you.

Kind Regards

Daniela Walker
Freedom of Information Team
North East, Yorkshire and the Humber Region
UK Border Agency
PO Box 3468
Sheffield S3 8WA

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From: ron french

14 May 2009

Dear Employment, Freedom of Information,
Dear Daniela, Thank you once again. I am puzzled by your last
remark - that the web site erases the UK BA contact details. Can
you explain why and how?
And the two email links you give me do not lead anywhere useful. Is
that part of the same problem?
Thanks for the lead but I am conversant with the process of Tier 4
application. What I am really after is the structure of the teams
and the names of the people with whom I will be needing to
communicate.
If you can do this for me I would be most grateful.
Regards,
Ron French

Yours sincerely,

Ron french

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From: Freedom Of Information Team ( IND )
UK Border Agency

19 May 2009

Dear Ron French

Thank you for your e-mail concerning the above matter. Your request is
being dealt with under the terms of the Freedom of Information Act 2000
and we will respond shortly.

Kind Regards

UKBA
FOI Team

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From: Freedom Of Information Team ( IND )
UK Border Agency

9 June 2009

Dear Ron French,

If you have a question regarding CAS certificates or applications you
should contact the customer enquiry number.

Customers can use the following for any questions/advice they have on
Sponsorship (PBS):

Telephone: 0300 1234 699

E-mail: [email address]

I hope that this answers you enquiry.

Yours sincerely,

Mr Feakins,
Freedom of Information Team

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From: ron french

11 June 2009

Dear Freedom Of Information Team ( IND ),

I ask for a structure and names and you give me a phone number.
With greatest respect, this is not the answer to my question.

Yours sincerely,

ron french

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UK Border Agency

11 June 2009

Attachment attachment.delivery status
0K Download

Attachment Re Freedom of Information request ukba operational management structure.txt
1K Download View as HTML

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

[email address]

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11 June 2009

Sent a follow up to UK Border Agency again.

Richard Taylor left an annotation (11 June 2009)

The contact details removed by WhatDoTheyKnow's software (to prevent email harvesting) on the 8th of May were:

sponsorshipPBSenquiries -at- UKBA.gsi.gov.uk

and

FreedomofInformation.Employment -at UKBA.gsi.gov.uk

--

Richard - WhatDoTheyKnow.com volunteer

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ron french left an annotation (13 June 2009)

I am giving up. They appear not to wish to divulge the information

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From: Freedom Of Information Team ( IND )
UK Border Agency

15 June 2009

Dear Ron French,

Thank you for your below email. I am sorry that you were disappointed
with our response; however, we will respond shortly to the matter you
have raised regarding the specific structure and names of the teams.

Yours sincerely,

Mr Feakins,
Freedom of Information Team

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From: Employment, Freedom of Information

3 July 2009

Attachment 1024 Extension Letter.doc
144K Download View as HTML

<<1024 - Extension Letter.doc>>
Dear Ron,

Please see the attached letter following your request for information.

Kind Regards

Freedom of Information Team
North East, Yorkshire and the Humber Region
UK Border Agency
PO Box 3468
Sheffield S3 8WA

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From: Employment, Freedom of Information

4 August 2009

Attachment 1024 Written Response.doc
889K Download View as HTML

<<1024 - Written Response.doc>>
Dear Ron,

Please see the attached response in answer to your request for
information.

Kind Regards

Freedom of Information Team
North East, Yorkshire and the Humber Region
UK Border Agency
PO Box 3468
Sheffield S3 8WA

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From: ron french

4 August 2009

Dear Employment, Freedom of Information,
I thank for this latest information, which as you have
acknowledged,is less than I had requested and has taken much longer
than is reasonable. It does, however, give me a helpful picture as
to the structure of the organisation with which I am dealing. I am
surprised that the naming of employees holding positions within a
public body is said to be protected under Data Protection
regulations. I suggest it is reasonable for the public to know the
names of the key persons with whom they are dealing, both directly
and indirectly throuh the managemts structure. Nevertheless I will
not press my enquirey further.

With thanks for the information you have felt able to provide.

Yours sincerely,

ron french

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Leah left an annotation (24 November 2009)

I received a letter supposedly from you that i should pay money for a sponsorship license for Tier 2 through western union. Total gas & power said they had offered me a job. Is it true you got communication from them to that effect?

Thanks, its important to me that you clear my doubts.
Shad

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